Reviews for 12,000 BTU ACiQ Essentials Single Zone Mini Split Heat Pump Condenser - R32 | 230V

Great unit for the price

Good quality, great service

Quick shipping and great prices. Not my first purchase or my last.

You'd think if someone purchased the longer line set, they'd send along an equally longer power cable rather than the standard one

12K BTU (115V). The Handler and Condenser connectors for line set was 1/4"LL and 3/8"SL. But received 1/4"LL and 1/2"SL.

We've turned this unit on a couple of times and so far it has operated efficiently. It's being used in my wife's craft room in a newly enclosed area in part of our garage. She's very happy with this units output.

Unit came in like 2 days I was shocked! It came undamaged and all the parts were there! Installation was a breeze. I bought the head unit in black looks great with my black fans and black accents. It runs a little differently than a lot of mini splits I’ve installed in fact I thought I might have a problem because when it meets temp it just stops. So many I’ve put in the gains close or go to air sampling mode this one just stops. It comes back on I think eco mode is probably where I’ll leave mine. But great product .

Everything is good quality, easy to install. Only bad thing about the units are the lines are not properly separated throughout the air handler portion. Which caused it to leak condensation inside the house. I fixed issue by separating and adding insulation to lines in air handler.

Easy installation, using the AC right now and is very nice. Light bill did not go up very much and will see when winter arrives with the heating. But satisfied now.

Bought 6 - 3 ton ACIQ heat pump mini splits.
The equipment has a good fit and finish, and the installation was as expected.
It was all packaged well and the shipping crew at HVAC Direct, did a nice job of packing all the equipment so that it was not damaged in shipping.
I will definitely buy from HVAC Direct again.