Reviews for 1.5 Ton 15.2 SEER2 80% AFUE 80,000 BTU Gas Furnace and R32 Heat Pump System - Upflow

Customer Reviews

Everything about this company and there products are too notch

Service is great, calling and getting someone to assist was easy and a delight. Product shipped on time, arrived in perfect condition.
Price was better than anywhere else
I would not use any other company for any of my HVAC needs
Highly recommend
Review by AHB
- Verified Buyer
Posted on 3/7/26
Nice...

So far so good running nice...
Review by Nate
- Verified Buyer
Posted on 3/6/26
3 ton units

The units have performed great and the price couldn't be beat .
Review by B
- Verified Buyer
Posted on 2/10/26
Working so far

The ID fan pressure sensor was not working on the first day, giving an EE1 error, but it cleared by itself on the next day.
Review by Don
- Verified Buyer
Posted on 1/21/26
New Furnace

Great unit! Showed up on time and in great condition. Packaging was excellent and very secure. All pieces were included. Got the plenum kit which came with a lot of metal screws too. Unit hooked up and is working great! I was without heat so having these guys to talk with and sort out details was key to my purchase. Contacting them during shipping to make sure everything was on time was easy and no hassle. Unit was well priced and I feel I got a great deal over all and isn't that what it's all about?
If I ever upgrade and add A/C I'll be buying from here only. Once you treat me right you keep my business until you don't. Only fair.
Review by Majen66
- Verified Buyer
Posted on 12/30/25
Great furnace

This furnace is replacing a Goodman I installed in 2002. Everything went smoothly but I wished it would be easier to read the wiring markers. I pretty much had to lay on the floor to see them because they're marked on the bottom not the top of the connections.
Review by Ed
- Verified Buyer
Posted on 11/7/25
30 year old Furnace replacement

First time installing a Goodman, I have replaced quite a few of the older models. Everything hooked up fine only issue was shutting off the R32 sensor , didn't realize i needed to do that until it was to late. Took a few attempts to reset the codes but after a quick video on YouTube from their links it was fixed. Over all I'm very happy with it and so is the customer. It's nice when the install takes less that 6 hours start to finish.
Review by J.J.
- Verified Buyer
Posted on 9/30/25
Great Product & Great Service

Great support & Great Prices for Great Equipment !!!
Review by Gregg M.
- Verified Buyer
Posted on 5/11/25
Easy to Work With

I purchased two furnaces that were delivered promptly. I am very pleased.
Review by Larkspur DIY
- Verified Buyer
Posted on 4/7/25
Smooth Running

Unit runs smoothly as you'd expect for a new furnace. It replaced a 70,000 BTU from the late 80's and hasn't had any problems so far with low 20 degree weather in a 1,300 SF northern mid-west home.
My only hits on the quality would be there were several screws loose on the unit randomly all over, so we looked at it closely in case of the feared "Friday or Monday build". Perhaps this happens in shipping, or some fasteners like the gas hookup are left loose for ease of connecting gas first.
The cabinet had some damage I'd assume came during shipping, so it required some field adjustments to get the upper door on straight and hooking up the plenum. Pricing compared with about every other competitor, but the unit was available in stock and the reliability and customer service of HVACDirect won out with us.
Review by DJ
- Verified Buyer
Posted on 3/18/25
Ok overall

So far so good. It has been in service for only 2 weeks as a heat pump. I hope it works well in AC mode as well. Some sort of feet on the bottom of the unit to help leveling and reduce vibration would be nice.
Review by Bono
- Verified Buyer
Posted on 3/15/25
replacement insall

this is a furnace replacement. our heating installers use this brand all the time. though they were 4k for furnace and install, i figured I would give it a shot myself. it showed up packaged like a tank, so it was well protected, though the delivery company failed to call me prior to showing up, instead they left out in the driveway. unit isn't that heavy, shorter than old one. was pretty easy to install with gas, vents, and wires.
BE SURE to read the tag near the wire terminals about A2L. the furnace ran full fan only. you have to go into setting and tell it no, then it will work as it should. my nest thermostat allows for 2 stage heating which is absolutely amazing. house heats up way quicker, and it runs way less.
I myself being very handy at fixing things, if can do handy things, buy from here as prices are great, and fast shipping, and most things seem in stock a lot.
Review by Jason
- Verified Buyer
Posted on 2/23/25
Easy installation!

The hardest part of this installation for me was cutting out a bottom hole and sealing up the side return inlet on a steal prefabricated bottom plenum. I didn’t want to redo or add to the top plenum, so I ordered a bottom base that matched the Goodman color since this furnace was about 5 inches shorter than the old one. Once that was complete and the AC coil was strapped up, pulling out the old furnace and installing this one was a breeze. I did swap out the electrical housing though because I just wanted an easy transition and the plastic housing in this one was too thick for the old screw in wire retainer, the old sheet metal one worked better for my situation. It doesn’t come with an air filter rack, so I reused the one from the old unit. In conclusion, it’s a very easy plug and play unit once you’re ready to install. You’ll need a 1/2 inch diameter 2 inch long gas line and a 90 degree elbow for the initial phase of the gas inlet, plus whatever length is best for your situation for the run out of the furnace. The electrical wires are basic black/white/green. Always remember to take an up close picture of your thermostat wires before removing them from the old unit so you’ll be able to put them back in the exact order.
Review by Nice unit
- Verified Buyer
Posted on 1/30/25
Goodman Furnace

Goodman 96% efficiency furances deliveried in a few days. Great units, efficient, quiet. Place 3 separate units in my rental. Work great. Wish all purchases were this good.
Review by Midler Heating
- Verified Buyer
Posted on 1/14/25
Self Install

I had never done this before, but thanks to YouTube I completely installed this furnace on my own. Bending and installing the sheet metal was the only unknown. With a few basic tools the metal can be done. I would do it again since it saved me $2k.
Review by Brian
- Verified Buyer
Posted on 1/14/25
Steady, quiet, efficient

I purchased this unit to replace my 25 year old Carrier 55K 92% Efficient furnace. The only original parts on the Carrier were the blower motor and the cabinet. Instead of worrying about what would give out next, I opted to buy a replacement and use the old furnace as a garage heater. After a lot of looking around, I landed on this Goodman model. I've had Goodmans in the past and they did well for me. So, I know it's a dependable brand. This one runs smooth and quiet and the comfort is more uniform throughout the house. The gain of a few more Btu's seems to have made the difference and I am glad that I went with the 60 instead of some other brand at 70k. Having an older brick house, I'd prefer hydronic heat but it would be to expensive to convert just now. I'm really please with how the unit varies speed and temp to maintain a pretty constant and consistent temperature throughout.
Review by DM
- Verified Buyer
Posted on 1/14/25
HVAC FURNACE

Product came when expected. Easy to convert and install. Is working great. Thank you for your services.
Review by Chell
- Verified Buyer
Posted on 1/14/25
Good quality but sloppy wiring.

Had to reroute and clean up internal wiring. It was sloppy and some wires were pulled tight, straining the connector.
Review by Matt
- Verified Buyer
Posted on 1/14/25
Excellent without exception!

Everything about this transaction was awesome - ease, speed, accuracy - everything. Arrived in about a week and product is also awesome. It's been in for several weeks now and works wonderfully and has significantly lowered my bill. Have recommended you many times already and will continue to do so.
Review by Lady Socrates
- Verified Buyer
Posted on 5/11/24
Blessed

I was so pleased to be able to purchase my unit for thousands less than from a local HVAC company.
Review by Preacher
- Verified Buyer
Posted on 3/8/24
Great Replacement, Great Price

Situation
This furnace replaced an 80's model 100,000 Input BTU furnace with an estimated efficiency of 60-66% (60,000 to 66,000 Output BTU). This unit has an 80,000 Input BTU rating at 96% efficiency (Output 1st Stage at 76,800, 2nd Stage at 53,760). The previous furnace was also suspect in contributing to the dangerous accumulation of Carbon Monoxide (CO) in our home since other major improvements were made.

Installation
The dimensions of this furnace allowed for an elevated installation which required minimal modifications to the existing return ductwork and condensate drain line. The return ductwork only required a shortening of a piece of duct prior to attachment to the new unit. The drain line modification required a couple of new fittings to add the exhaust condensate lines to an existing drain line from the coil that needed to be repaired and rerouted anyway. The intake and exhaust requirements required more extensive installation of new plumbing to a side wall vent kit but was a very welcome change as the existing flue is hindering floorplan changes that we would like to make.

Impressions of Unit Construction
The unit was impressive in that it was light enough to be manageable for installation on my own with no other assistance. The overall build quality appears to be excellent at this price point as I had no issues with the unit twisting or tweaking during the installation process.

Impressions of Performance
The upgrade from a single-stage direct natural venting furnace to this 2-stage direct vent furnace has been immediately evident. I have yet to truly test the furnace with the 2nd stage, but I'm already impressed with the 1st stage performance. To be fair, my suspected efficiency of the previous unit results in the 1st stage of this new unit having a near matching output. I have confidence that when I need to heat the space quickly, this unit will be more than capable over the previous unit. This situation should be mostly limited due to the programming of our Sensi Thermostat (soon to be upgraded to an ecobee Premium, I am a Generac Dealer).
Forecast
I expect that our heating bill will drop significantly to around 40-50% of our previous bills. I already have the thermostat programmed to run the fan approximately 35% of each hour to assist in leveling temperature throughout the home.
It also doesn’t appear to be immediately expressed, but this unit has kept the door open for us to consider our air-conditioning upgrade future. I’ve found that this unit will allow us to pursue either a “dual fuel” or heat pump only setup (granted the air-handler is probably not sufficient for a true heat pump only setup). I’ll choose a “dual fuel” setup if I opt to include the installation of a heat pump. This is mostly influenced by my ability and desire to be able to custom configure the system and how it will run while on generator backup.

Summary
This unit has been a great replacement for an increasingly ageing, expensive, and dangerous installation. The installation was fairly easy for someone with no HVAC and much electrical trade experience. The performance at 50% (1st Stage only) should more than cover what we’ve come to expect from our previous unit.
Review by MGESI
- Verified Buyer
Posted on 3/1/24
Really impressive

First i want to say that your customer service is really impressive. The units i got are great and were perfectly shipped.
Review by Leen
- Verified Buyer
Posted on 12/30/23
Nice unit with clean design and easy access

I bought this unit to replace a 15yo Tappan(Nordyne) that was part of a 16 seer 4ton 80K btu install. The Nordyne has no parts available and just too many problems over the years. I saw no need to replace the AC parts since they were never an issue. This being a 2 stage furnace with ECM blower, it was an exact size and spec replacement. Went in very smoothly and runs very quietly. Actually much better than I expected. $1.2K versus $5K for quotes from local HVAC service guys... I'll take the $1200 anyday.
Review by MBary
- Verified Buyer
Posted on 12/28/23
Works Great

Works great!! Received quickly!! No complaints here!!
Review by Jeffrey
- Verified Buyer
Posted on 11/25/23
No complaints

Unit has worked great for the last few months. Canâ€™t wait to see how it performs in the winter when I switch it over to heat mode.
Review by Kelly
- Verified Buyer
Posted on 11/21/23
Cheaper than local wholesalers

I am happy with my new heatpump system. I am a retired A/C tech and was able to buy from yâ€™all cheaper than local wholesalers.
Review by Ken
- Verified Buyer
Posted on 11/16/23
Great furnace great price

Great products for a great price, furnace worked as expected. Their techs are great too and respond in a timely manner!
Review by B
- Verified Buyer
Posted on 11/15/23
Delivered Quickly

Product was delivered quickly, and the unit is working great! I had hoped the carrier would have been able to load it into our warehouse, but instead he had to drop it on the sidewalk next to our building due to his truck being so large and company policy. Other than that, it was a smooth transaction.

Thanks again,
Review by Anthony
- Verified Buyer
Posted on 11/9/23
Great experience

Great experience with this company and friendly staff. I have recommended HVAC direct to many people. Thank you.
Review by Robbie
- Verified Buyer
Posted on 10/31/23
Perfect

You guys were perfect and your freight delivery guy was above and beyond. Thanks
Review by Phillip
- Verified Buyer
Posted on 10/24/23
Very happy

Very happy with the heat pump system. Working well
Review by Ray
- Verified Buyer
Posted on 10/20/23
Go Goodman

Had this put in 2 weeks ago. The performance is amazing. I have purchased Goodman for 30 years and will continue.
Review by Steve
- Verified Buyer
Posted on 10/13/23
Great Experience

I had a great experience with my purchase from HVACDirect. I worked with Chad and he did an incredible job helping me to find an AC unit and had it delivered within a couple days. I'm especially grateful for his assistance because I do have a couple local AC companies that were not able to get a unit for between 2 and 4 weeks due to supply chain issues. My impression was Chad really put forth extra effort to be able to get the unit quickly. It was over 100 degrees and the existing unit failed completely so his effort was very much appreciated.

Lastly - I did want to share that because of the great work by Chad that I was able to cancel my order from Alpine home air since they failed to meet their promise to ship the same day as the payment was made by several days. In fact, I received my order sooner than I would have received the unit from Alpine Air if they would have shipped it on time.

HVAC Direct has a new loyal customer as a result.

Thank you very much.
Review by Bill
- Verified Buyer
Posted on 9/30/23
Nice furnace, good people , reputable company!

Just what I needed!
Review by G
- Verified Buyer
Posted on 9/26/23
Efficient

Good unit well designed should last a very long time
Review by Fitter
- Verified Buyer
Posted on 9/22/23
Impressed

I'm really impressed with the product and customer service i have received throughout this whole process. My unit is working fine and was an easy replacement for what I had. I would recommend your business to anyone whose looking for HVAC products.
Review by Corrie
- Verified Buyer
Posted on 9/12/23
Great Unit

Good price and quality
Review by Jeff
- Verified Buyer
Posted on 9/9/23
Received 1.5 Ton Goodman Heat Pump

The unit was well packaged, delivered on time, and was a no hassle purchase. I am well pleased with HVAC Direct and will be using them again.
Review by Hank B
- Verified Buyer
Posted on 9/8/23
Received 1.5 Ton Goodman Heat Pump

The unit was well packaged, delivered on time, and was a no hassle purchase. I am well pleased with HVAC Direct and will be using them again.
Review by Hank B
- Verified Buyer
Posted on 9/8/23
I got a great furnace for a great price

I’m very happy to have purchased a furnace with HVACDIRECT. They were very helpful in finding the right furnace and the components to set it up. I would highly recommend HVACDIRECT.
Review by Bman
- Verified Buyer
Posted on 9/6/23
I would definitely order again

This company was very easy to work with. Friendly and very helpful customer service
Review by Bluegill
- Verified Buyer
Posted on 9/5/23
allen s

quiet, works great, this is my second goodman furnace and am very happy with it.
Review by movil lake griz
- Verified Buyer
Posted on 9/5/23
Easy and direct installation - 1 winter down

Easy to buy, install and use. I am not an HVAC person, but installing this furnace was easy. Made my plenum changes to fit the furnace with a secondary heat pump as air conditioning. Had to install all black pipe with fittings to code as well as have a qualified/certified HVAC professional survey and check my install.
All check out the first time and propane tick-tack was installed by propane dealer.
1st winter has gone by without any issues. Furnace is fully functional and without faults.
Great experience.
Review by Russ
- Verified Buyer
Posted on 9/5/23
Excellent service

Ordered this unit on a Thursday and was told “7-10 business days”. It was in my garage by 9am Monday. Installation was a breeze and now I’m looking forward to not freezing my fanny off this winter.
Review by Mitch
- Verified Buyer
Posted on 9/2/23
I like the HVACDIRECT

I’m sorry for hear that, I thought HVACDirect supply’s was good price and better price from other suppliers. Others suppliers are more expensive than HVACDIRECT supply. I’m so sorry.
Review by David
- Verified Buyer
Posted on 8/31/23
Very pleased

We are very pleased with our Goodman unit. It works well for our needs
Review by Alla
- Verified Buyer
Posted on 8/29/23
Very pleased

We are very pleased with our Goodman unit. It works well for our needs
Review by Alla
- Verified Buyer
Posted on 8/29/23
Very pleased

We are very pleased with our Goodman unit. It works well for our needs
Review by Alla
- Verified Buyer
Posted on 8/29/23
Very pleased

We are very pleased with our Goodman unit. It works well for our needs
Review by Alla
- Verified Buyer
Posted on 8/29/23
Very pleased

We are very pleased with our Goodman unit. It works well for our needs
Review by Alla
- Verified Buyer
Posted on 8/29/23
Very pleased

We are very pleased with our Goodman unit. It works well for our needs
Review by Alla
- Verified Buyer
Posted on 8/29/23
Best customer service

The products are great for the houses I flip. You all have the best customer service of any place I have ever bought from and I tell all

my investor friends that:-)
Review by Miranda
- Verified Buyer
Posted on 8/29/23
Best customer service

The products are great for the houses I flip. You all have the best customer service of any place I have ever bought from and I tell all

my investor friends that:-)
Review by Miranda
- Verified Buyer
Posted on 8/29/23
Best customer service

The products are great for the houses I flip. You all have the best customer service of any place I have ever bought from and I tell all

my investor friends that:-)
Review by Miranda
- Verified Buyer
Posted on 8/29/23
Best customer service

The products are great for the houses I flip. You all have the best customer service of any place I have ever bought from and I tell all

my investor friends that:-)
Review by Miranda
- Verified Buyer
Posted on 8/29/23
Best customer service

The products are great for the houses I flip. You all have the best customer service of any place I have ever bought from and I tell all

my investor friends that:-)
Review by Miranda
- Verified Buyer
Posted on 8/29/23
Best customer service

The products are great for the houses I flip. You all have the best customer service of any place I have ever bought from and I tell all

my investor friends that:-)
Review by Miranda
- Verified Buyer
Posted on 8/29/23
Wonderufl

Thank you for being able to deliver to my home. The products are wonderful! We have recommended you guys and we were recommended to you all as well. Well worth my time and money. Hope you all continue doing business with working class people and continue to strive. Again thank you hvac direct!
Review by Catherine
- Verified Buyer
Posted on 8/29/23
Really good

the unit has been installed and it has been running really good.

Thank you very much for your help.
Review by Cesar
- Verified Buyer
Posted on 8/17/23
5 Stars

I am a "used-to-be"; I used to be in the trade, and so decided self installation with all my supplies was my best path. It was definitely a good one. I have a vacuum pump, manifolds, micron gage, supplies, everything but a recovery unit and recovery cylinder, so I was pretty much good to go. I hooked up with a pal and we recovered the refrigerant from the old unit.

All the new is good news:

The condenser was overpack wrapped with additional 1" thick protective cardboard.

The line set was packaged inside the overpack for the condenser.
Review by Tom
- Verified Buyer
Posted on 7/28/23
Working perfectly

Had a dent in the outside unit, truck driver took pictures of area upon my pick up,

Had it installed 7/16/22, working perfectly,
Review by Claude
- Verified Buyer
Posted on 7/27/23
Great

Everything came undamaged, the extra time and care in packaging equipment will save you thousands in returns I'm sure, thank you.
Review by Tim
- Verified Buyer
Posted on 7/21/23
Very Satisfied

Overall, I am very satisfied with the performance of the system and my buying experience with HVACDirect. I received the entire heat pump system (i.e. indoor and outdoor units and refrigerant line) within 4 days of placing the order, and all material was received undamaged and in full working order. The material came well packed and secured. My only critical comment is that the shipping notice was sent to me on the morning of the day I received the unit - more advance notice would have been helpful. I would highly recommend HVACDirect based on my experience.
Review by Jim
- Verified Buyer
Posted on 7/15/23
Thrilled

I'm absolutely thrilled with it. Couldn't be happier. The new system is installed and working incredibly well. I saved a ton of money ordering it wholesale rather than through an HVAC dealer. Delivery was prompt and received in good order. Thank you guys so much.
Review by Isaac
- Verified Buyer
Posted on 7/14/23
Never a bad experience

I have been ordering from your company for a while and have never had a bad experience, Your sales guy Shawn is one of the best Iâ€™ve ever worked with
Review by David
- Verified Buyer
Posted on 7/11/23
No complaints

It was great! No complaints !!!
Review by David
- Verified Buyer
Posted on 7/8/23
Extremely Helpful

Your team saved me lots of money and was extremely helpful. Thank you..
Review by Jeremy
- Verified Buyer
Posted on 7/3/23
Great service

I'm an HVAC tech I can get my units for less with HVACDIRECT than my local supply co. I just bought ana 2 ton Goodman air handler and will be buying a heat pump condenser soon from these guys. they are very knowledgeable and provide great service
Review by TD
- Verified Buyer
Posted on 7/1/23
Good

I’m enjoying my new air conditioner just in time for summer! So far so good, thanks!
Review by Teresa
- Verified Buyer
Posted on 6/29/23
Good

Iâ€™m enjoying my new air conditioner just in time for summer! So far so good, thanks!
Review by Teresa
- Verified Buyer
Posted on 6/29/23
Working great

I did this on behalf of my mother and in the end beyond happy cause between ordering from you guys and install I saved almost half overall...$2700 vs $5200 estimate. So far it's working great and I already gave a review on BBB
Review by John
- Verified Buyer
Posted on 6/26/23
Working great

I did this on behalf of my mother and in the end beyond happy cause between ordering from you guys and install I saved almost half overall...$2700 vs $5200 estimate. So far it's working great and I already gave a review on BBB
Review by John
- Verified Buyer
Posted on 6/26/23
Amazed

I was truly amazed how fast the shipping was A+
Review by Kenneth
- Verified Buyer
Posted on 6/17/23
Worth the money!

This furnace was installed in April 2023 and thanks to the variable Nebraska weather I have had several opportunities to test it. This furnace has worked flawlessly since installation. At this point I am extremely satisfied with ordering through HVACDirect.com. Thank you!
Review by Peggy
- Verified Buyer
Posted on 5/17/23
Looked good

I've installed both units and they work ... so that's good. I'm really interested in their performance over the next 10 years. The coils and compressors looked good. Line sets were of good quality. Thanks.
Review by David
- Verified Buyer
Posted on 5/15/23
Above and beyond

The unit purchased was installed and is operating as intended.
I picked the parts up at the Dayton warehouse and want to give a huge shout out to your team in Dayton. They went above and beyond to get me back on the road to Tennessee.
Thanks to you all for the great customer service.
Review by Brad
- Verified Buyer
Posted on 5/15/23
Above and beyond

The unit purchased was installed and is operating as intended.
I picked the parts up at the Dayton warehouse and want to give a huge shout out to your team in Dayton. They went above and beyond to get me back on the road to Tennessee.
Thanks to you all for the great customer service.
Review by Brad
- Verified Buyer
Posted on 5/15/23
Works great

Unit was as described,
works great,
has a local hvac comapny do the install...
no problems.
Review by John
- Verified Buyer
Posted on 5/11/23
Works great

Unit was as described,
works great,
has a local hvac comapny do the install...
no problems.
Review by John
- Verified Buyer
Posted on 5/11/23
Thrilled with my experience

Sorry it has taken so long to get back to you but have just recently installed heat pump units. I was thrilled with my experience shopping at HVACDirect.com. The products selection is wonderful, the prices are great and the shipping time is unbelievable. My items were in my possession only two days after placing my order.

I look forward to continued business with HVACDirect.com.
Review by Brenda
- Verified Buyer
Posted on 4/20/23
Thrilled with my experience

Sorry it has taken so long to get back to you but have just recently installed heat pump units. I was thrilled with my experience shopping at HVACDirect.com. The products selection is wonderful, the prices are great and the shipping time is unbelievable. My items were in my possession only two days after placing my order.

I look forward to continued business with HVACDirect.com.
Review by Brenda
- Verified Buyer
Posted on 4/20/23
Excellent

Excellent experience! Will do business with your company again.
Review by Flora
- Verified Buyer
Posted on 4/14/23
Fantastic product

I have owned my house for over 20 yrs. When it was built it came with a Goodman heat pump. It just died, very impressed. Now I will buy another Goodman, hope for the same quality and years of service.
Review by James
- Verified Buyer
Posted on 4/7/23
Noisy

The GSZ140241LA engineering has moved to a Taiwanese Reichi compressor (same with the 1.5T) that has a fairly unpleasant metallic sound, mainly on the left side of the unit. Unit performs exactly in line with the datasheet, at least. Recommend going to one of the 16 SEER offerings where you still get a Copeland compressor, or upsize to 3T where you get LG, which also appears to be a nice compressor.
Review by Robert
- Verified Buyer
Posted on 3/29/23
Best customer service

The products are great for the houses I flip. You all have the best customer service of any place I have ever bought from and I tell all

my investor friends that:-)
Review by Miranda
- Verified Buyer
Posted on 3/21/23
Thank you!

Thank you! We are enjoying our new heat pump ! In fact we have used the a/c and the heating system both in the same week!!!
Review by Jesus
- Verified Buyer
Posted on 3/21/23
Thank you!

Thank you! We are enjoying our new heat pump ! In fact we have used the a/c and the heating system both in the same week!!!
Review by Jesus
- Verified Buyer
Posted on 3/21/23
No Complaints!

This heat pump is great! Installer got it going for me and has doing good.
Review by Jacob
- Verified Buyer
Posted on 3/20/23
Going good

Everything,going good so far,the only problem it's to quite,thanks,
Review by Harry
- Verified Buyer
Posted on 3/17/23
Going good

Everything,going good so far,the only problem it's to quite,thanks,
Review by Harry
- Verified Buyer
Posted on 3/17/23
It was great!

It was great!
Review by Daniel
- Verified Buyer
Posted on 3/13/23
It was great!

It was great!
Review by Daniel
- Verified Buyer
Posted on 3/13/23
fine

everything is fine
Review by bonnie
- Verified Buyer
Posted on 3/9/23
Would buy again

I was really pleased with the unit I bought and the price I paid for it. It arrived in good condition within the estimated delivery window. I would buy from you again.
Review by Terry
- Verified Buyer
Posted on 3/6/23
Looks great

Everything looks great. Not installed yet but it will be by the end of March.
Review by Erik
- Verified Buyer
Posted on 3/6/23
Hassle free

I had my original furnace show up damaged but I sent an email with photos and details of the damage and I quickly was on contact with Greg, Alessia, and Cassidy who got a replacement unit sent out on a timely manner. The process was hassle free and I would gladly buy from you again. The replacement furnace works perfect. Thanks to all who helped me resolve this issue. Everyone was a pleasure to work with!
Review by Grayson
- Verified Buyer
Posted on 2/24/23
Exceptionally good prices easy delivery to your house right on

Goodman what is the best name in Home Heating and Air Conditioning
Review by Micheal
- Verified Buyer
Posted on 2/23/23
Excellent place to shop reasonable prices

Very reasonable in price is Dependable business
Review by Micheal
- Verified Buyer
Posted on 2/23/23
Very pleased

I am very pleased with the unit. It was packaged to prevent damage. It was delivered as scheduled and the delivery person was personal and capable.
Review by Paul
- Verified Buyer
Posted on 2/23/23
Very pleased

I am very pleased with the unit. It was packaged to prevent damage. It was delivered as scheduled and the delivery person was personal and capable.
Review by Paul
- Verified Buyer
Posted on 2/23/23
Love it

I love it. No complaints
Review by Luke
- Verified Buyer
Posted on 2/13/23
Love it

I love it. No complaints
Review by Luke
- Verified Buyer
Posted on 2/13/23
GM9C800803BN

Delivery was great! There was an exterior box that was a little beat up, but the inside box was pristine. Once I unpacked the furnace, it became evident that the fan was loose in the bottom of the furnace. The fan is supposed to sit in a groove, and it had come out. I was able to put it back together, and it works terrific! Very quiet, lots of heat! Very happy with it....now to see if it lasts. It has only been installed for a couple days.
Review by Kevin from Seattle
- Verified Buyer
Posted on 2/10/23
Great job

Great job!! Received a few days after order was placed. Every thing was exactly as expected.
Review by Harry
- Verified Buyer
Posted on 2/8/23
Great job

Great job!! Received a few days after order was placed. Every thing was exactly as expected.
Review by Harry
- Verified Buyer
Posted on 2/8/23
Outstanding

Let me start by saying your help and knowledge was outstanding and very appreciated. You clearly know your stuff. The delivery guy and company were also awesome and helpful. With that being said, the unit did arrive with some case damage and also had some missing, stripped and/ or loose screws. Given my need for heat it was in my best interest to ignore (repair) these issues and continue to install the unit. Besides having a few cosmetic issues the unit is working great and I am pretty much happy overall. I would recommend you and HVAC Direct without hesitation
Review by Claude
- Verified Buyer
Posted on 2/2/23
Great price

Great price super delivery on time
Review by Heriberto
- Verified Buyer
Posted on 2/2/23
Great price

Great price super delivery on time
Review by Heriberto
- Verified Buyer
Posted on 2/2/23
Very pleased

We are very pleased with our Goodman unit. It works well for our needs
Review by Alla
- Verified Buyer
Posted on 2/2/23
Working great

My 100k btu Goodman furnace and air cleaner arrived in great shape and are installed and working great.

My customer experience proved very positive and informative regarding product information and extremely helpful and knowledgeable staff.

The only problem I experienced had to do with the shipping, which was broken up by the holidays. The issue being I had a had time with tracking. It seems the shipment was transferred from one carrier to another and since I don’t yet live at the delivery address I stipulated a heads up call on the delivery. I never received a call and the units were dropped off in the driveway unbeknownst to me. Had I not been calling tracking down the shipment only to find it was dropped off at 9am I would have set out for several days. The sad part is I could have been there for delivery but I had to take off work as I was on afternoon to go out and drag it to the garage.

Bottom line, great customer service from HVAC Direct but the shipper dropped the ball.
Review by David
- Verified Buyer
Posted on 1/23/23
Happy

my only complaint is the top for the plenum I ordered was too small. It was about a half inch short all the way around. I made it work but it kind of looks like crap. Other than that I'm happy with everything I ordered and you always impress me with your shipping quality and timeframes. Thank you.
Review by Kyle
- Verified Buyer
Posted on 1/23/23
Very pleased

I am very pleased with the service you guys provided. The equipment showed up in a timely fashion and was in good condition as it is expected to be. I would recommend your company to others.
Review by Dylan
- Verified Buyer
Posted on 1/20/23
Very pleased

I am very pleased with the service you guys provided. The equipment showed up in a timely fashion and was in good condition as it is expected to be. I would recommend your company to others.
Review by Dylan
- Verified Buyer
Posted on 1/20/23
Working Great

The unit is installed and working great. The initial purchase online was simple and easy to use. However, the first delivery was subpar but that was clearly not your fault. I was very surprised and pleased with the quick response of taking care of the damaged unit. I will definitely order from you guys again in the future!
Review by Michael
- Verified Buyer
Posted on 1/16/23
Working Great

The unit is installed and working great. The initial purchase online was simple and easy to use. However, the first delivery was subpar but that was clearly not your fault. I was very surprised and pleased with the quick response of taking care of the damaged unit. I will definitely order from you guys again in the future!
Review by Michael
- Verified Buyer
Posted on 1/16/23
Positive experience

Positive experience all around! Excellent job palletizing the unit for shipping. The unit was actually sitting in my garage ready to be installed before I got the email saying that it had shipped. I would highly recommend HVAC Direct!
Review by Andrew
- Verified Buyer
Posted on 1/3/23
Positive experience

Positive experience all around! Excellent job palletizing the unit for shipping. The unit was actually sitting in my garage ready to be installed before I got the email saying that it had shipped. I would highly recommend HVAC Direct!
Review by Andrew
- Verified Buyer
Posted on 1/3/23
Really impressive

First i want to say that your customer service is really impressive. The units i got are great and were perfectly shipped.
Review by Leen
- Verified Buyer
Posted on 12/30/22
Works Great

Heater works great. A little damage from either where it was stored, or during shipping. The dent location did not appear to cause issues for the installation or operation of the heater. The heater due to size was raised up off the ground 5 inches, which was also nice due to water on floor going to sumps during heavy rains. Great working overall for what was needed.
Review by Patrick
- Verified Buyer
Posted on 12/20/22
Working well

It is working well for me.
Review by Lincoln
- Verified Buyer
Posted on 12/14/22
Excellent

Everything was excellent
Review by Mark
- Verified Buyer
Posted on 12/12/22
Pleased with my purchase

pleased with my purchase. I also appreciate the guidance on what size unit needed for my house. The Goodman Furnace is great quality and am sure it will provide many years of trouble free service. Thanks Again
Review by Robert
- Verified Buyer
Posted on 12/5/22
No problems

There appear to have been no problems. The new furnace functions better with more efficiency than the one that became unrepairable.
Review by Gary
- Verified Buyer
Posted on 12/5/22
Great

It was a great experience.
Review by Paul
- Verified Buyer
Posted on 12/2/22
Delighted

For what it’s worth, I am delighted over my purchase. Pricing was competitive, shipping was fast and well conditioned. Furnace came to me timely and arrived in good shape.

I will most certainly be a repeat customer and will speak of you to my friends.
Review by Paul
- Verified Buyer
Posted on 12/1/22
Everything was good

everything was good Thanks for your help I’ll be reaching out in a couple days to talk to you about some other stuff
Review by Mike
- Verified Buyer
Posted on 11/29/22
Works Great

Works great!! Received quickly!! No complaints here!!
Review by Jeffrey
- Verified Buyer
Posted on 11/25/22
Cheaper than local wholesalers

I am happy with my new heatpump system. I am a retired A/C tech and was able to buy from y’all cheaper than local wholesalers.
Review by Ken
- Verified Buyer
Posted on 11/16/22
Impressed

I must say that I was very impressed with the packing of the unit as well as the solid construction. I ended up working on this project alone so it took me about 22 hours to complete as I had to do a fair amount of sheet metal work but the installation itself was very straightforward and the unit is performing extremely well. Our parents are quite happy with how quiet the system is and that it provides a much more even heat than their 20 year old unit that I removed.

I will need to purchase and install the AC portion of the system this spring, but we just didn't have the finances to do that at this time. If I had to give you all a rating, it would definitely be an A+
Review by Randy
- Verified Buyer
Posted on 11/16/22
Delivered Quickly

Product was delivered quickly, and the unit is working great! I had hoped the carrier would have been able to load it into our warehouse, but instead he had to drop it on the sidewalk next to our building due to his truck being so large and company policy. Other than that, it was a smooth transaction.

Thanks again,

Review by Anthony
- Verified Buyer
Posted on 11/9/22
Would buy again

I thought your protection for shipping via truck was first rate. Would buy from you again.
Review by David
- Verified Buyer
Posted on 11/9/22
Very Happy

So far very happy. Can't wait to see my Gas bill.
Review by Patrick
- Verified Buyer
Posted on 11/7/22
Great experience

Great experience with this company and friendly staff. I have recommended HVAC direct to many people. Thank you.
Review by Robbie
- Verified Buyer
Posted on 10/31/22
Great

Everything is great thank you.
Review by Brandon
- Verified Buyer
Posted on 10/25/22
Perfect

You guys were perfect and your freight delivery guy was above and beyond. Thanks
Review by Phillip
- Verified Buyer
Posted on 10/24/22
Very happy

Very happy with the heat pump system. Working well
Review by Ray
- Verified Buyer
Posted on 10/20/22
great company to work with / excellent product line up

I give an A-plus. My furnace has given me years of service and is still running great.
Review by Don
- Verified Buyer
Posted on 10/20/22
Runs great

Everything came quick and I got it hooked up for the most part. Just have the return ductwork to finish up. Did a start up though and furnace runs great.
Review by Jeff
- Verified Buyer
Posted on 10/4/22
It was great!

It was great!
Review by Bill
- Verified Buyer
Posted on 10/3/22
Great Experience

I had a great experience with my purchase from HVACDirect. I worked with Chad and he did an incredible job helping me to find an AC unit and had it delivered within a couple days. I'm especially grateful for his assistance because I do have a couple local AC companies that were not able to get a unit for between 2 and 4 weeks due to supply chain issues. My impression was Chad really put forth extra effort to be able to get the unit quickly. It was over 100 degrees and the existing unit failed completely so his effort was very much appreciated.

Lastly - I did want to share that because of the great work by Chad that I was able to cancel my order from Alpine home air since they failed to meet their promise to ship the same day as the payment was made by several days. In fact, I received my order sooner than I would have received the unit from Alpine Air if they would have shipped it on time.

HVAC Direct has a new loyal customer as a result.

Thank you very much.
Review by Bill
- Verified Buyer
Posted on 9/30/22
Happy with the purchase

The furnace was received in perfect condition. I had my old Goodman furnace removed and the new Goodman installed by a trained/skilled friend who works for an HVAC company. (in my crawlspace.) He and a coworker did a wonderful job. I noticed that this new furnace is much quieter than the previous. I am happy with the purchase. Thank you and your staff for your help.
Review by Bill
- Verified Buyer
Posted on 9/20/22
Impressed

I'm really impressed with the product and customer service i have received throughout this whole process. My unit is working fine and was an easy replacement for what I had. I would recommend your business to anyone whose looking for HVAC products.
Review by Corrie
- Verified Buyer
Posted on 9/12/22
Wonderufl

Thank you for being able to deliver to my home. The products are wonderful! We have recommended you guys and we were recommended to you all as well. Well worth my time and money. Hope you all continue doing business with working class people and continue to strive. Again thank you hvac direct!
Review by Catherine
- Verified Buyer
Posted on 8/29/22
Went well

The furnace went in well, however it is still summer so we have only ran it once to test it out. It seemed to turn on and off well. The package arrived on time and was in good shape.
Review by Mike
- Verified Buyer
Posted on 8/19/22
Really good

the unit has been installed and it has been running really good.

Thank you very much for your help.
Review by Cesar
- Verified Buyer
Posted on 8/17/22
Best idea I've had

My purchase of a Goodman 80,000 BTU furnace from you guys was probably the best idea I’ve had in a while. HVAC Direct’s website, with the filtering options to narrow your search window, is a great customer experience. I am also enjoying the 12 month financing option with zero APR. that way I don’t have to spend the money right now.
Review by Paul
- Verified Buyer
Posted on 8/12/22
All set thank you !

All set thank you !
Review by Josh
- Verified Buyer
Posted on 7/28/22
5 Stars

I am a "used-to-be"; I used to be in the trade, and so decided self installation with all my supplies was my best path. It was definitely a good one. I have a vacuum pump, manifolds, micron gage, supplies, everything but a recovery unit and recovery cylinder, so I was pretty much good to go. I hooked up with a pal and we recovered the refrigerant from the old unit.

All the new is good news:

The condenser was overpack wrapped with additional 1" thick protective cardboard.

The line set was packaged inside the overpack for the condenser.
Review by Tom
- Verified Buyer
Posted on 7/28/22
Working perfectly

Had a dent in the outside unit, truck driver took pictures of area upon my pick up,

Had it installed 7/16/22, working perfectly,
Review by Claude
- Verified Buyer
Posted on 7/27/22
Great

Everything came undamaged, the extra time and care in packaging equipment will save you thousands in returns I'm sure, thank you.
Review by Tim
- Verified Buyer
Posted on 7/21/22
Very Satisfied

Overall, I am very satisfied with the performance of the system and my buying experience with HVACDirect. I received the entire heat pump system (i.e. indoor and outdoor units and refrigerant line) within 4 days of placing the order, and all material was received undamaged and in full working order. The material came well packed and secured. My only critical comment is that the shipping notice was sent to me on the morning of the day I received the unit - more advance notice would have been helpful. I would highly recommend HVACDirect based on my experience.
Review by Jim
- Verified Buyer
Posted on 7/15/22
Thrilled

I'm absolutely thrilled with it. Couldn't be happier. The new system is installed and working incredibly well. I saved a ton of money ordering it wholesale rather than through an HVAC dealer. Delivery was prompt and received in good order. Thank you guys so much.
Review by Isaac
- Verified Buyer
Posted on 7/14/22
Never a bad experience

I have been ordering from your company for a while and have never had a bad experience, Your sales guy Shawn is one of the best I’ve ever worked with
Review by David
- Verified Buyer
Posted on 7/11/22
No complaints

It was great! No complaints !!!
Review by David
- Verified Buyer
Posted on 7/8/22
Great service

I'm an HVAC tech I can get my units for less with HVACDIRECT than my local supply co. I just bought ana 2 ton Goodman air handler and will be buying a heat pump condenser soon from these guys. they are very knowledgeable and provide great service
Review by TD
- Verified Buyer
Posted on 7/1/22
Satisfied

I am well satisfied with the product
Review by Gene
- Verified Buyer
Posted on 6/1/22
Exceptionally good prices easy delivery to your house right on

Goodman what is the best name in Home Heating and Air Conditioning
Review by Micheal
- Verified Buyer
Posted on 2/23/22
Excellent place to shop reasonable prices

Very reasonable in price is Dependable business
Review by Micheal
- Verified Buyer
Posted on 2/23/22
Great value

I got a Goodman 96% 2 stage 60k BTU my furnace is so quiet and the best thing of all my Energy bill went down. I had a 25yr old furnace and was making so much noise we did know if it would turn back on after running & the heat coming out of the air ducts was so loud we had to turn up the TV. Thank you Goodman thank you for making a great product.
Review by OneCruelSOB
- Verified Buyer
Posted on 12/30/21
Outstanding

None Better. Always buy Goodman.
Review by GI Joe
- Verified Buyer
Posted on 11/2/21
Great furnace

Only 1 month in, but it does a great job keeping the house warm.
Review by Mark
- Verified Buyer
Posted on 10/31/20
BUY ONE

VERY DEPENDABLE
Review by RON
- Verified Buyer
Posted on 1/6/20
Savd Money

Got it quick. Installer got it running without any issues and I have had a warm house. Savd a lot of money.
Review by Ryan
- Verified Buyer
Posted on 11/16/19
Great Unit

Good price and quality
Review by Jeff
- Verified Buyer
Posted on 9/9/19
Amazed

I was truly amazed how fast the shipping was A+
Review by Kenneth
- Verified Buyer
Posted on 6/17/19
No complaints

Unit has worked great for the last few months. Can’t wait to see how it performs in the winter when I switch it over to heat mode.
Review by Kelly
- Verified Buyer
Posted on 11/21/18
Very satisfied!

very happy with this furnace. The house heats quickly and is quiet.
Review by Diane
- Verified Buyer
Posted on 11/16/18
Excellent

This is a super great furnace. It is much quieter than my old one and i love the two stage!
Review by Keith
- Verified Buyer
Posted on 11/9/18
I will definitely tell my friends!

This was packaged very well when it arrived. The quality of the furnace seems to be great
Review by Rachel
- Verified Buyer
Posted on 11/2/18
Fast shipment good service. Thank you

I had a question on how to wire the thermostat and they were very helpful.
Review by Roger
- Verified Buyer
Posted on 10/25/18
Will do business again!

Outstanding company to work with. Had an issue that was now fault of their own but one phone call and it was handled!! Thank you HVAC Direct!!
Review by Curtis
- Verified Buyer
Posted on 9/12/18
Fantastic product

I have owned my house for over 20 yrs. When it was built it came with a Goodman heat pump. It just died, very impressed. Now I will buy another Goodman, hope for the same quality and years of service.
Review by James
- Verified Buyer
Posted on 4/7/18
No Complaints!

This heat pump is great! Installer got it going for me and has doing good.
Review by Jacob
- Verified Buyer
Posted on 3/20/18
Great deal

Best furnaces around. Great price and easy to work on.
Review by John
- Verified Buyer
Posted on 10/17/17
Go Goodman

Had this put in 2 weeks ago. The performance is amazing. I have purchased Goodman for 30 years and will continue.
Review by Steve
- Verified Buyer
Posted on 10/13/17