Reviews for 3.5 Ton 14.3 SEER2 96% AFUE 100,000 BTU Hybrid Heat Pump & Furnace System - R32 Dual Fuel Horizontal

My installer put it in and renter was happy. Heated home quickly.

I love my new unit

I had a great experience with my purchase from HVACDirect. I worked with Chad and he did an incredible job helping me to find an AC unit and had it delivered within a couple days. I'm especially grateful for his assistance because I do have a couple local AC companies that were not able to get a unit for between 2 and 4 weeks due to supply chain issues. My impression was Chad really put forth extra effort to be able to get the unit quickly. It was over 100 degrees and the existing unit failed completely so his effort was very much appreciated.



Lastly - I did want to share that because of the great work by Chad that I was able to cancel my order from Alpine home air since they failed to meet their promise to ship the same day as the payment was made by several days. In fact, I received my order sooner than I would have received the unit from Alpine Air if they would have shipped it on time.



HVAC Direct has a new loyal customer as a result.



Thank you very much.

I'm really impressed with the product and customer service i have received throughout this whole process. My unit is working fine and was an easy replacement for what I had. I would recommend your business to anyone whose looking for HVAC products.

Good price and quality

The unit was well packaged, delivered on time, and was a no hassle purchase. I am well pleased with HVAC Direct and will be using them again.

The unit was well packaged, delivered on time, and was a no hassle purchase. I am well pleased with HVAC Direct and will be using them again.

Our new furnace is fantastic. It keeps our home warm efficiently, and we've noticed a decrease in our energy bills.

We've had our furnace for a year now, and we couldn't be happier with its performance.

Purchased in August 2023 and is happy with how quiet & smooth the unit runs. Keeps the house comfortable.