Reviews for 4 Ton 14.5 SEER2 80% AFUE 100,000 BTU Hybrid Heat Pump & Furnace System - R32 Dual Fuel Upflow

Unit runs smoothly as you'd expect for a new furnace. It replaced a 70,000 BTU from the late 80's and hasn't had any problems so far with low 20 degree weather in a 1,300 SF northern mid-west home.
My only hits on the quality would be there were several screws loose on the unit randomly all over, so we looked at it closely in case of the feared "Friday or Monday build". Perhaps this happens in shipping, or some fasteners like the gas hookup are left loose for ease of connecting gas first.
The cabinet had some damage I'd assume came during shipping, so it required some field adjustments to get the upper door on straight and hooking up the plenum. Pricing compared with about every other competitor, but the unit was available in stock and the reliability and customer service of HVACDirect won out with us.

So far so good. It has been in service for only 2 weeks as a heat pump. I hope it works well in AC mode as well. Some sort of feet on the bottom of the unit to help leveling and reduce vibration would be nice.

Excellent job by installation crew. Friendly, informative, ontime

Works good

Installation was done quickly and efficiently. Very professional.

Same great product

Had it for a month and no issues. A/C season around the corner!!!

run better than most products produced today

Unit works much better than my old one.

I was very pleased with the ordering process, customer service and the unit I purchased from Budget.