Just got unit installed today. All works as it should. Good sturdy equipment. Great thermostat. Thanks
Review byJim
- Verified Buyer
Posted on
Impressed
Price
100%
Quality
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Service
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I have not installed the latest mini -split system yet, but I have helped my brother and son-law install (3) units purchased from your company (1) 4-ton unit (1) 3 1/2-ton unit (1) 2-ton unit and they went in like a dream. I will let you know when the 4 ton mini -split system is installed, from the appearance and quality of the equipment I'm impressed.
Review byGrant
- Verified Buyer
Posted on
So far so good
Price
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Quality
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Service
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so far so good, I've got it unpacked and everything looks good. I'm hoping to get it installed next week.
Review byGlen
- Verified Buyer
Posted on
So far so good
Price
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Quality
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Service
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so far so good, I've got it unpacked and everything looks good. I'm hoping to get it installed next week.
Review byGlen
- Verified Buyer
Posted on
Very pleased
Price
100%
Quality
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Service
100%
I purchased one of your units about a month ago finally got it all installed had a few hiccups with it with the communication between the two units I called your tech support and sales and they helped me out we got over that hiccup and come to find out I had a bad controller thermostat they're sending me a new one I have my old thermostat wired in the unit works very well I'm very very pleased with it your sales and tech support is very helpful they took care of me pretty quick thank you so much
Review byMichael
- Verified Buyer
Posted on
Very pleased
Price
100%
Quality
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Service
100%
I purchased one of your units about a month ago finally got it all installed had a few hiccups with it with the communication between the two units I called your tech support and sales and they helped me out we got over that hiccup and come to find out I had a bad controller thermostat they're sending me a new one I have my old thermostat wired in the unit works very well I'm very very pleased with it your sales and tech support is very helpful they took care of me pretty quick thank you so much
Review byMichael
- Verified Buyer
Posted on
The furnace works great
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Quality
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Looking forward to great savings this year
Review bySteve
- Verified Buyer
Posted on
All is good
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Quality
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Service
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Hey you guys are great. I received the new furnace and had it installed. All is good now.
Review byRuss
- Verified Buyer
Posted on
Glad I found you
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Quality
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Service
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Glad I found HVACDirect online. My furnace was dead. Having hvac experience, I just needed equipment. Hvac companies won't sell to the public and the big home improvement stores were not only 50% more expensive but had a several day wait period for shipping. At Hvacdirect I was able to pick up same day and save hundreds. I live in Georgia and almost didn't make the call to Ohio as it's a 20 hour round trip and I didn't want to go without heat waiting for delivery. Glad I did though since I learned that you have warehouses in Georgia. (You may want to add that to your website) I was pleased with your customer service. Questions answered, payment seamless, good product and value. Small glitch in communication between service rep and warehouse causing a delay at pickup but that was ironed out in a few minutes. Overall a great experience. I will definitely recommend HVACdirect to friends and family and use again myself.
Review bySam
- Verified Buyer
Posted on
Shipping delays
Price
100%
Quality
80%
Service
60%
The only thing that became a problem was the shipping as I was told that everything was in stock and would ship the following monday or tuesday at the latest and that did not happen for about
three weeks and then the freight company did not deliver until the 9th of january a lot different than 7 to 10 days.
I schedualed installation for the week after xmas and had to cancel due to non delivery and now everyone is to busy so will have to get furnace installed and wait for 3 ft of snow to melt