My furnace is in and running perfectly.....as expected. Great prices.
The ordering and delivery were easy, and quick. The furnace arrived on its pallet completely unscathed, which was a delight.
I also ordered a furnace base with a filter rack. This arrived in good condition as well. It's quality was not so great though. The door to the raclwas not square, nor was it hung level. The hinges weren't evenly attached. I took it all apart and rebuilt it to my satisfaction, rebuilding the filter rack completely....probably won't order from that brand again.
I'll be putting a heat pump on top of this furnace eventually. Will certainly buy from you if you have what I am looking for.
Review byEd
- Verified Buyer
Posted on
excellent
Price
100%
Quality
100%
Service
100%
Product excellent customer service excellent
Review byBassam
- Verified Buyer
Posted on
Perfect
Price
100%
Quality
100%
Service
100%
the gas furnace is perfect.
Thank you so much!
Review byDavid
- Verified Buyer
Posted on
Outstanding
Price
100%
Quality
100%
Service
100%
It was outstanding! The furnace and Condenser/A-Coil arrived within 5 days! Both in great shape. I got the furnace and A-Coil installed within a few days. Unit fired up from the 1st thing and the unit was taking care of business nicely in time for the massive sub zero cold front before Christmas. Hardest thing I had to do was get the exhaust line cut and routed thru 100+ year old walls
I will be back in spring to buy a line-set and "whip" for the Condenser. Thank you. I had previously bought from Alpine and I have two Goodman Units in my own house in use from 2008 and 2010 that have required minimal maintenance (flame sensor oxidized) Thank you
Review byPaul
- Verified Buyer
Posted on
No instructions
Price
80%
Quality
80%
Service
40%
My main complaint is no instructions. I am installing this 10.5 hours away and have no idea what the Tim pieces are for or where they go. I can no way hire a company to install. Kinda not happy.
Review byJames
- Verified Buyer
Posted on
Will spread the word
Price
100%
Quality
100%
Service
100%
I haven’t installed my new unit yet, but I was very pleased with my experience ordering it. The rep I spoke with with very helpful and friendly, recommended the product that I purchased, and was very informative. If I need anything else in the future I will definitely call you guys back, and will spread the word.
Review byMike
- Verified Buyer
Posted on
Very pleased
Price
100%
Quality
100%
Service
100%
We are very pleased with the heating unit, which is a marked difference.
Review byAbram
- Verified Buyer
Posted on
Great condition
Price
100%
Quality
100%
Service
100%
My order was received on time and in great condition. System was easily installed and is working well. Thank you for your help!
Review byPhil
- Verified Buyer
Posted on
Very good so far
Price
100%
Quality
100%
Service
100%
I am pleased with your company's sales representative (' s) and service. The function of the furnace seems to be very good so far. I haven't received an Xcell bill yet, so I can't speak about the efficiency.
The air conditioner hasn't been installed because it's in the middle of winter, so that will have to wait.
Review byJohnny
- Verified Buyer
Posted on
First class service
Price
100%
Quality
100%
Service
100%
We feel great about the products and doing business with you. First class service, support and expertise.