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Reviews for 9,000 BTU ACiQ Standard 24.5 SEER2 Single Zone Wall Mounted Mini Split Heat Pump System – R454B | 115V

Customer Reviews

Items 1 to 10 of 37 total

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  1. Great unit
    5-Star Review: Highly Recommended ACiQ 9,000 BTU Mini SplitI purchased the ACiQ Standard 24.5 SEER2 Single Zone Wall Mount Mini Split Heat Pump System (9,000 BTU, R454B, 115V) from HVAC Direct over a year ago, and I couldn’t be happier with both the unit and the entire experience.My local AC company quoted me $4,800 installed. By ordering from HVAC Direct and doing the install myself, I got the complete system for right around $1,500 — a massive savings with no sacrifice in quality. The unit was well-packaged, arrived quickly, and included everything needed (aside from the line set and basic mounting hardware).The real standout, though, was the customer service from HVAC Direct. When I accidentally ordered the wrong part, their team was incredibly helpful — they made the return painless and guided me to the exact correct component I needed. Their support gave me the confidence to tackle the install on my own, and everything went smoothly.Performance-wise, this little 9k BTU unit has been flawless for the past year. It cools and heats my space quietly and efficiently, even during hot summers and colder shoulder seasons. No issues, no strange noises, no loss of performance. The 24.5 SEER2 rating is clearly delivering on energy efficiency too — my electric bills have stayed reasonable.If you’re considering a mini split and are comfortable with a DIY install (or have a handy friend), I highly recommend this ACiQ system and buying from HVAC Direct. Outstanding value, excellent support, and a rock-solid product. I would buy from them again without hesitation.

    Review by RogerB

    - Verified Buyer

    Posted on

  2. Great service great price
    Always great service from HVAC direct.

    Review by RG

    - Verified Buyer

    Posted on

  3. great so far
    Installed this system myself. Had to call tech support a few times to keep me on track, which was a big help.
    Watched some generic youtube videos as well.
    This system works great and is keeping g my 2500sqft home in Tahoe warm.

    Review by cold weather mini

    - Verified Buyer

    Posted on

  4. Perfect
    I bought this to help heat and cool my daughter's room. It is working great and she loves it. Now looking to replace central air unit with one of their heat pumps.

    Review by CHris

    - Verified Buyer

    Posted on

  5. Well made, good price
    Excellent packing and shipping, equipment all looks well made, good price and nice features. I had a question and got prompt call back from tech support with a clear answer.

    Review by ML

    - Verified Buyer

    Posted on

  6. Works as advertised
    Easy to mount, works flawlessly, very quiet, and maintains set temperature.

    Review by Joe G.

    - Verified Buyer

    Posted on

  7. Runs quiet
    It was straightforward to install. The HVAC engineer who did the link connections and charging complained that there was only one charge port.
    It runs quiet and is cooling very well. Yet to try the heat but it is 80 out here

    Review by Robert

    - Verified Buyer

    Posted on

  8. Very satisfied so far
    Very satisfied so far

    Review by Peter

    - Verified Buyer

    Posted on

  9. Excellent
    The equipment is excellent, and we are getting what we hoped for.

    Review by Joshua

    - Verified Buyer

    Posted on

  10. Very happy
    I am very happy with the order so far but we have not installed them yet. I am meeting with my contractor tomorrow in fact to make that plan for the installation so I will keep you posted as to how it's going.

    Review by Ann

    - Verified Buyer

    Posted on

  11. Great System
    Super reliable little system. Great tech support

    Review by Jay

    - Verified Buyer

    Posted on

  12. Everything is fine
    Everything is fine so far. I have everything in place waiting for a friend of mine to connect the unit. The delivery went well and the packaging was great. I am looking forward to getting things running. You Guys are great. I will recommend you to other people.

    Review by John

    - Verified Buyer

    Posted on

  13. Very happy so far
    I am very happy so far, the packaging and shipping was first class.

    I would recommend your company.

    Review by Bill

    - Verified Buyer

    Posted on

  14. Will purchase again
    Very efficient

    Review by Trini

    - Verified Buyer

    Posted on

  15. Great Unit
    This is a great unit and had 0 issues with installation. Thanks!

    Review by Christopher

    - Verified Buyer

    Posted on

  16. Great Unit
    This is a great unit and had 0 issues with installation. Thanks!

    Review by Christopher

    - Verified Buyer

    Posted on

  17. Great Unit
    This is a great unit and had 0 issues with installation. Thanks!

    Review by Christopher

    - Verified Buyer

    Posted on

  18. Purchase went smoothly
    My purchase went smoothly, had a couple of hiccups with delivery but nothing drastic. Since this was my first experience with installing a minisplit, the instructions on installing were very difficult to follow. Because of this it did take a little longer to figure out. The hvac tech that I had contacted took some time to get here so the unit wasn't charged until yesterday. So far, I am very happy with the product performance.

    Review by Rick

    - Verified Buyer

    Posted on

  19. Purchase went smoothly
    My purchase went smoothly, had a couple of hiccups with delivery but nothing drastic. Since this was my first experience with installing a minisplit, the instructions on installing were very difficult to follow. Because of this it did take a little longer to figure out. The hvac tech that I had contacted took some time to get here so the unit wasn't charged until yesterday. So far, I am very happy with the product performance.

    Review by Rick

    - Verified Buyer

    Posted on

  20. Purchase went smoothly
    My purchase went smoothly, had a couple of hiccups with delivery but nothing drastic. Since this was my first experience with installing a minisplit, the instructions on installing were very difficult to follow. Because of this it did take a little longer to figure out. The hvac tech that I had contacted took some time to get here so the unit wasn't charged until yesterday. So far, I am very happy with the product performance.

    Review by Rick

    - Verified Buyer

    Posted on

  21. Purchase went smoothly
    My purchase went smoothly, had a couple of hiccups with delivery but nothing drastic. Since this was my first experience with installing a minisplit, the instructions on installing were very difficult to follow. Because of this it did take a little longer to figure out. The hvac tech that I had contacted took some time to get here so the unit wasn't charged until yesterday. So far, I am very happy with the product performance.

    Review by Rick

    - Verified Buyer

    Posted on

  22. Perfect
    This unit is perfect for my bedrooms.

    Review by Ben

    - Verified Buyer

    Posted on

  23. Perfect
    This unit is perfect for my bedrooms.

    Review by Ben

    - Verified Buyer

    Posted on

  24. Perfect
    This unit is perfect for my bedrooms.

    Review by Ben

    - Verified Buyer

    Posted on

  25. Couldn't be happier
    Chose the unit due to the price and warranty. Very happy with the results and 0 issues.

    Review by Chris

    - Verified Buyer

    Posted on

  26. Couldn't be happier
    Chose the unit due to the price and warranty. Very happy with the results and 0 issues.

    Review by Chris

    - Verified Buyer

    Posted on

  27. Couldn't be happier
    Chose the unit due to the price and warranty. Very happy with the results and 0 issues.

    Review by Chris

    - Verified Buyer

    Posted on

  28. Very pleased
    I received my mini split heating/AC unit very quickly and I'm so far very pleased with my purchase experience. As far as product satisfaction, I'll have to get back to you later. Our tiny home that it is going into will not be complete until spring.

    Review by Rudy

    - Verified Buyer

    Posted on

  29. Happy
    Happy with the new system.

    Review by Tony

    - Verified Buyer

    Posted on

  30. You guys did a great job
    You guys did a great job. Bought a mini split unit and a conventional hvac system last fall. We just got time to install the mini split. We had problems with the new unit. We had to go through some back and forth with your company but in the end you sent me a new outside unit. It now works flawlessly. My hvac technician said he we was surprised you sent out a new unit instead of throwing parts at it like he has had companies do in the past. I have a repair shop and the unit is in my office and waiting room . You would be surprised how many customers ask about the unit and where I purchased it.
    I tell them hvac direct and they stand behind the product.

    Review by Richard

    - Verified Buyer

    Posted on

  31. Great warranty
    Likes the price but love the warranty.

    Review by Tony

    - Verified Buyer

    Posted on

  32. Perfect
    This unit is perfect for my bedrooms.

    Review by Ben

    - Verified Buyer

    Posted on

  33. Quiet
    Very quiet for our bedrooms. Looking forward to the lower electric bills!

    Review by Jason

    - Verified Buyer

    Posted on

  34. Staying Cool
    Have had this unit for a couple months and has been a great choice. Keeps the house cool and comfortable and extremely quiet.

    Review by Shelby

    - Verified Buyer

    Posted on

  35. Great Experience
    I had a great experience and professional service from someone there at HVACDirect, Sean I think his name was. Super helpful! In fact if he could contact me I would like to repeat an order for a mini split. For the equipment, have not yet started, but looks good :)

    Review by Eric

    - Verified Buyer

    Posted on

  36. Couldn't be happier
    Chose the unit due to the price and warranty. Very happy with the results and 0 issues.

    Review by Chris

    - Verified Buyer

    Posted on

  37. Great Unit
    This is a great unit and had 0 issues with installation. Thanks!

    Review by Christopher

    - Verified Buyer

    Posted on

Items 1 to 10 of 37 total

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