Reviews for 2 Ton 16 SEER 80% AFUE 45,000 BTU ACiQ Gas Furnace and Heat Pump System - Multi-positional-R410A

A complex thermostat has a lot steps, procedures, and settings. Having a readily available and knowledgeable service support is really appreciated.

A well built product, manufactured in Mexico. The only minus was that it came damaged through shipping. Due it's weight the shipping company could have mismanaged it during shipping. The case was bent bottom right side, like a forklift damage, and bottom left corner of the case was smashed like somebody dropped it. I was a bit skeptical if the inside coil survived the damage, so far so good, it holds the pressure.

Great Experience.

I really appreciated the courtesy phone call a few days prior to delivery. It allowed me some time to get prepared.

The site is very user friendly and generates helpful recommendations on the parts needed for installation.

Thanks Again!

Great customer service, great agent, fast delivery, a kind of fair pricbut Thank You for your service over all.

Install went great. Would recommend to anyone. Thanks!

This has performed great and hvacdirect has been great.

Worked as expected and a great price.

I'm using most of the features this controller offers and it was tricky to get my old ventilator working with this new HVAC system. When we exhausted the knowledge in-house at HVACdirect.com, they referred me to a local expert who stuck with me until all capabilities were functioning perfectly. One thing to know about this controller... If running a whole house ventilation system... there is a 1-1/2 minute delay before the furnace fan begins to do its part. That delay kept me wondering what was wrong for a few weeks but now it all works perfectly. Highly recommend HVACdirect.com and the ION system controller.