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Reviews for ACiQ 3 Ton 14 SEER 96% 80,000 BTU Furnace & AC System - R410A Upflow / Downflow

Customer Reviews

Items 1 to 10 of 76 total

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  1. New 60,000 btu furnace
    My 21 year old furnace died in the middle of winter. Called on Friday and had a new 60,000 btu Aciq delivered to my garage in 4 days . Installed it the next day and it’s been doing great. Hopefully helps with the gas bill ????

    Review by TR

    - Verified Buyer

    Posted on

  2. Very impressed
    Received unit in 3 working days and I am totally satisfied with the unit and the company as a whole, I am planning to remove a FHA oil furnace in another building and will definitely be using your company again!

    Review by JerryC

    - Verified Buyer

    Posted on

  3. Aciq
    I’ve sold carrier for years . And this furnace is exactly the same furnace except the name tag

    Review by Dicks refer

    - Verified Buyer

    Posted on

  4. Decent unit
    Been great so far, fairly simple install. Really happy with it so far. Only issues I had was that it came with the bear air filter housing and they didn't tell me that when I was chatting with them about my order. I ordered the housing separately and ended up with two. Also the flexible gas line I ordered in the install kit leaked badly, you could see a ridge down the flare. Not a big deal though all in all it was good. Got it in about a week, and installed it over the weekend. Efficiency seems great, got this unit to replace my 30 year old broken down furnace.

    Review by Jarrod

    - Verified Buyer

    Posted on

  5. Works great
    Purchased a scratch and dent unit, it was dented as advertised when it arrived. Packaging for shipment to me was very well done. Preexisting damage was nothing that affected installation or operation. Has been working for a month now with no issues. Very satisfied.

    Review by Alan

    - Verified Buyer

    Posted on

  6. Easy to DIY install and quiet furnace
    I got the ACiQ natural gas upflow forced air 80,000 BTU model to replace a failed 20 year old Carrier in my home. I ordered Thursday late afternoon and got it on Monday morning in NJ. I paid for liftgate delivery; the driver brought the unit to my front door. The packaging was fantastic; there were no dents, scratches and damage. Accessories needed to install were all there inside the unit by the blower. The unit is much quieter and simpler design than the one it replaced. It should be easier to maintain. It has been working flawlessly for over a week now. Very happy with my purchase!

    Review by Parul

    - Verified Buyer

    Posted on

  7. Looks Good
    The furnace came promptly and it was packaged well so there was no damage. Looking it over, it seems to be good. I won't know how well it works as it is scheduled to be installed for the next heating season. I would buy here again.

    Review by AJ

    - Verified Buyer

    Posted on

  8. Gas furnace
    I’ve had the unit for about 3 months now. Seems to be working great so far. Shipping was fast. No complaints with the unit.

    Review by Jb

    - Verified Buyer

    Posted on

  9. Great furnace
    I switched my furnace this year from an oil furnace to this ACIQ natural gas furnace. My wife and I have been very pleased with everything. The unit arrived quicky in perfect condition. It keeps our house nice and warm and the efficiency level has made the gas bills very easy on our wallet especially compared to the old oil furnace we replaced it with. We have no complaints and will definitely buy from HVAC direct in the future if we need any other HVAC items.

    Review by Furnace review

    - Verified Buyer

    Posted on

  10. The furnace, A coil, condenser and associated items arrived promptly and appear to be in great condition.
    I ordered a replacement furnace and central air system for our cottage, as the existing unit is approaching 25 years in service. I do not intend to install this unit until next Spring, so I will know how it works in May sometime.

    Review by Steve

    - Verified Buyer

    Posted on

  11. Works great so far
    Seems like a nice unit. Only time and gas bills will tell. Delivery was only 4 days.

    Review by Pat

    - Verified Buyer

    Posted on

  12. Furnace/ ac
    Great products and service!
    Fast accurate shipping

    Review by Dan

    - Verified Buyer

    Posted on

  13. Got a package fast and ez
    Great salesman . Fast shipping!!

    Review by Nick

    - Verified Buyer

    Posted on

  14. Ok
    Your staff very profesional your product I love it but your delivery company so stupid twice got me wrong equipment and the las purchase the a/c coil was all bit up I’m a good mechanic so I had to fix it because there was no time to wait for replacemant

    Review by ??

    - Verified Buyer

    Posted on

  15. HVAC and Mini splits
    Cal was Great to work with in the sales department. Fast shipping. Great service. Couldn't get be any better!! Thank you

    Review by Frank

    - Verified Buyer

    Posted on

  16. Delivery , Service and Effective
    Easy from start to finish . Thank You!!!!!

    Review by 140 96% ACiq

    - Verified Buyer

    Posted on

  17. Great unit at a great price from a great company
    I am loving my new furnace. Had an issue with some damage in shipping and hvacdirect was quick and proactive in solving the problem. I have recommended them to my friends.

    Review by Frank

    - Verified Buyer

    Posted on

  18. Arrived quickly
    I completed the new furnace/AC install, and am very pleased with all the products. My order arrived quickly, was packed/crated very well and delivered with care. One of several nice features of HVAC Direct's website were the sizing calculators and the complete package "kits" (furnace/evaporator coil & condensing unit), which made me confident that the components I was ordering would work with/fit each other. The detailed descriptions with each product also were convenient for comparing the different kits so I knew exactly what I was ordering. The website is well done and convenient to navigate. Although I was hoping to purchase either American Standard or Trane, the ICP (Carrier) products you carried seemed like a reasonable compromise and I was pleased with the build quality of all the components.

    Overall, well done website and excellent ordering/shipping experience.

    Review by Jim

    - Verified Buyer

    Posted on

  19. Fine
    everything is fine.

    If we need more furnaces , we will purchase thru you!

    Many thanks

    Review by Robert

    - Verified Buyer

    Posted on

  20. 60000 btu air quest furnace
    This unit runs great. Heats my 1500 squre foot house easily..Glad i bought this unit.

    Review by Bills heating

    - Verified Buyer

    Posted on

  21. The furnace works great
    Looking forward to great savings this year

    Review by Steve

    - Verified Buyer

    Posted on

  22. All is good
    Hey you guys are great. I received the new furnace and had it installed. All is good now.

    Review by Russ

    - Verified Buyer

    Posted on

  23. Glad I found you
    Glad I found HVACDirect online. My furnace was dead. Having hvac experience, I just needed equipment. Hvac companies won't sell to the public and the big home improvement stores were not only 50% more expensive but had a several day wait period for shipping. At Hvacdirect I was able to pick up same day and save hundreds. I live in Georgia and almost didn't make the call to Ohio as it's a 20 hour round trip and I didn't want to go without heat waiting for delivery. Glad I did though since I learned that you have warehouses in Georgia. (You may want to add that to your website) I was pleased with your customer service. Questions answered, payment seamless, good product and value. Small glitch in communication between service rep and warehouse causing a delay at pickup but that was ironed out in a few minutes. Overall a great experience. I will definitely recommend HVACdirect to friends and family and use again myself.

    Review by Sam

    - Verified Buyer

    Posted on

  24. Shipping delays
    The only thing that became a problem was the shipping as I was told that everything was in stock and would ship the following monday or tuesday at the latest and that did not happen for about

    three weeks and then the freight company did not deliver until the 9th of january a lot different than 7 to 10 days.

    I schedualed installation for the week after xmas and had to cancel due to non delivery and now everyone is to busy so will have to get furnace installed and wait for 3 ft of snow to melt

    to install

    the rest of of the HVAC

    Review by Leon

    - Verified Buyer

    Posted on

  25. Performing Perfectly
    The new furnace is performing perfectly. We just experienced historical cod wind chill last week. The unit kept us very warm and comfortable.

    Review by David

    - Verified Buyer

    Posted on

  26. Happy with my experience
    unfortunately, due to weather and other factors, I will not be installing my new furnace until spring. (It will be replacing a wood stove) So far though, I am happy with my experience with purchasing it from your company.

    Review by Christine

    - Verified Buyer

    Posted on

  27. Perfect size
    Install went great. Would recommend to anyone. Thanks!

    Review by Michael

    - Verified Buyer

    Posted on

  28. Completely Satisfied
    Sorry for the late feedback. It’s been a whirlwind with holidays, but I want to say that my family is completely satisfied with HVAC direct product. I was very happy with the quick help I received by phone and online. It was easy and quick to get the right upgrade product for our home. Thanks again and I will certainly recommend HVAC to friends and family.

    Review by Edrin

    - Verified Buyer

    Posted on

  29. Great
    my experience was great, i talked with several of the people there and each and everyone of them helpful, one item got shipped wrong and it was promptly taken care of and the correct one was sent ASAP. Tech support was great also. The entire experience was a good one would recommend to others.

    Review by Aaron

    - Verified Buyer

    Posted on

  30. Working very well
    The products appear to be working very well. The only issue I had was in the communication of when I would be receiving the product. I ended up having to call in order to find out and track through the various companies to know when it would get here. No email or call was sent to me to update me.

    Other than that it was wonderful service and the products brought a much needed improvement to the building they went in. There was no problem installing them and they arrived in perfect condition. Thank you.

    Review by Chase

    - Verified Buyer

    Posted on

  31. Happy with the service
    I'm in the process of installing the system, but I'm happy with the service I have received.

    Review by Robert

    - Verified Buyer

    Posted on

  32. Good
    I received everything I ordered in good condition. I probably won't have it up and running until next summer since I can't propane installed until then. I anticipate everything to be just great. Thanks

    Review by Robin

    - Verified Buyer

    Posted on

  33. Everything went well
    everything went well from delivery until the furnace was running. Except one thing. I was doing the propane conversion, and one step was a little confusing. The flame wasn’t getting enough fuel. I tried a few things, then went back and reversed one step ( replaced the springs I was instructed to remove. Then, the burner worked instantly. I adjusted it a little bit and it was perfect.

    I like the way it runs. Very smooth and quiet. It is in a rental house, so I don’t have any experience with it since installing it. But, I haven’t had any complaints, that is the goal.

    Review by Myron

    - Verified Buyer

    Posted on

  34. Great so far
    It seems great so far! Thanks!

    Review by Stephen

    - Verified Buyer

    Posted on

  35. Were happy
    Were happy with your products and service

    Review by Shannon

    - Verified Buyer

    Posted on

  36. Nice quality furnace for a great price
    We purchased this furnace when our old furnace's heat exchanger went out. This furnace is so much better than the old Carrier furnace that was 17 years old. It's much quieter, heats the house quicker, and doesn't run all the time. It was easy to install with the clear instruction manual. Fit right up to existing ducting and exhaust and air intake piping. Thanks HVACDIRECT for quality products and great pricing.

    Review by Steven

    - Verified Buyer

    Posted on

  37. Quality product
    The furnace I bought from you appears to be a quality product. I will be installing it in the next few weeks. I am sure to get a lifetime of service from it.

    Review by Dave

    - Verified Buyer

    Posted on

  38. Fine
    For the most part the product was fine. The furnace unit fan dragged due to a screw being stripped through. So it sucks having to fix a brand new product, but we were able to get it done before installation.

    Review by Vicki

    - Verified Buyer

    Posted on

  39. Working great
    As of now everything is working great with the furnace. Product arrived undamaged and promptly. A+ experience. I’ve actually ordered off eBay two furnace/a/c kits as well from you and have been completely satisfied with them as well.

    Review by Kory

    - Verified Buyer

    Posted on

  40. Very pleased
    We are very pleased with the HVAC system we ordered and even more pleased that we received an upgraded system for the same price. Your service is outstanding along with pricing, our system shipped quickly and arrived in perfect condition. I will highly recommend HVAC Direct to everyone. 5 stars for your customer service, thanks so much for great service along with great products and pricing.

    Review by Leigh

    - Verified Buyer

    Posted on

  41. Thank you for the fantastic experience
    So far so good. I haven’t gotten it hooked up to gas yet but the blower works with the plenum heater. I was really impressed with the speed of shipping. I have actually recommended your website to numerous people already. The HVAC guy here in my small town said that he can’t even order a furnace at the price I paid so he’s also recommending your company. :) thank you for the fantastic experience

    Review by Cassie

    - Verified Buyer

    Posted on

  42. so far so good
    so far so good i have the furnace installed and running its a very nice unit.

    Review by Ned

    - Verified Buyer

    Posted on

  43. Thanks for the help
    I would like to thank everyone at HVAC Direct. The sales force to the people who packaged my equipment. The lift gate on the delivery truck was well worth it. The quality of the AIRQUEST equipment far exceeds my expectations. The design of the “N” coil vs the “A” coil is a great improvement. The furnace is working properly but the true test is coming soon. Thanks for help in the installation.

    Review by Lee

    - Verified Buyer

    Posted on

  44. Thank you
    Everything is working perfectly. Very pleased. Thank you

    Review by Tracy

    - Verified Buyer

    Posted on

  45. Went well
    Everything worked out very well!

    Review by Steve

    - Verified Buyer

    Posted on

  46. Very good gas furance
    I like the gas furnace.

    Review by James

    - Verified Buyer

    Posted on

  47. Great units
    Only used the air conditioning and heating units a few months, but are reliable and easy to use. Would recommend and would buy again when needed.

    Review by Gary

    - Verified Buyer

    Posted on

  48. No problem so far. Heat up fast
    Run smoothly

    Review by Junbin

    - Verified Buyer

    Posted on

  49. works good lower heating bill love the furnance
    love the furnace wish it would get hot so I could try the air

    Review by Dean

    - Verified Buyer

    Posted on

  50. A very efficient heater
    this furnace is nice and quiet it reaches the the temperature requested quickly I find it to be a very efficient heater.

    Review by Kathy

    - Verified Buyer

    Posted on

  51. Works as expected...
    Very compact. We hope it will serve us for many years.

    Review by Henning

    - Verified Buyer

    Posted on

  52. awesome
    i love it and i think our gas bill went down

    Review by mike

    - Verified Buyer

    Posted on

  53. Happy and Warm
    Thank for a superior product.

    Review by Mark

    - Verified Buyer

    Posted on

  54. Best Gas Furnace
    compact energy efficient

    Review by Allen

    - Verified Buyer

    Posted on

  55. ac furnace
    works great

    Review by greg

    - Verified Buyer

    Posted on

  56. I like the following
    Fast warm up in relation to the blower start

    Review by Kenneth

    - Verified Buyer

    Posted on

  57. Good Furnace
    The furnace is much quieter than my old one. My gas bill is lower.

    Review by Richard

    - Verified Buyer

    Posted on

  58. New Furnace - Yay!
    Had to install this new furnace after the condenser on my 11 year old furnace cracked. This is far superior to my previous furnace. I love it.

    Review by Susan

    - Verified Buyer

    Posted on

  59. Good furnace
    The furnace is much quieter than my old one. My gas bill is lower.

    Review by Richard

    - Verified Buyer

    Posted on

  60. Works great
    Works 100% better than my old unit.

    Review by Darl

    - Verified Buyer

    Posted on

  61. Happy homeowner
    Very pleased with the looks and performance of this product.

    Review by Jim

    - Verified Buyer

    Posted on

  62. Furnace satisfaction
    I love it..

    Review by Sandy

    - Verified Buyer

    Posted on

  63. Very Happy
    I'm very happy with it,it heats the house up quickly. It also fit perfectly with our Payne furnace, no modifications at all. Thanks again.

    Review by Gregory

    - Verified Buyer

    Posted on

  64. Good Furnace
    Nice value, no issues with the furnace so far.

    Review by Brian

    - Verified Buyer

    Posted on

  65. Okay
    Works as expected

    Review by John

    - Verified Buyer

    Posted on

  66. Excellent Heat!
    Warms up very quickly and not loud.

    Review by Craig

    - Verified Buyer

    Posted on

  67. Works Great
    Seems to work great. Good heat, even heat. Looked at unit before installation and saw how heavy parts of it is compared to the Goodman that was removed. Hopefully, it will last many years. It is a little early yet to give a better review. See how it does in 20 years or more.

    Review by Don

    - Verified Buyer

    Posted on

  68. Better than Goodman
    Very dependable after about 5 years now. This was a basic affordable option after our Goodman 92 died (30 years old). Our gas bill has been less as well. Had absolutely no problem keeping our 1700sq ft Bi level home heated in cold illinois weather.

    Review by Gregory

    - Verified Buyer

    Posted on

  69. Impressed
    Hopefully this furnace serves me as well as the 32 Year old Heil furnace I had. I was impressed with the ease of installation! Hoping for a long life furnace!

    Review by Shirley

    - Verified Buyer

    Posted on

  70. Much Better
    Works 100% better than my old unit.

    Review by Darl

    - Verified Buyer

    Posted on

  71. Good Experience
    It was a good experience. I guess I will see how the product performs, monitor energy usage and assess from there

    Review by Abby

    - Verified Buyer

    Posted on

  72. Good
    Good.. I talked to Megan before the purchase and she alerted me that goodman products were slow to ship and directed to me to equal quality airquest which I got. previous customer and had good experience. I am a landlord so I will probably need more in the future.

    Review by Forrest

    - Verified Buyer

    Posted on

  73. Running Great!
    It’s all installed and running great! GooD products so far.

    Review by Matt

    - Verified Buyer

    Posted on

  74. Great price
    Bought this unit as it was cheaper than the competition at the time. Installer liked it more than the brands he uses. That made me feel good about my purchase.

    Review by Jessica

    - Verified Buyer

    Posted on

  75. Nothing but good
    Nothing but, good to say. Prices are great and service has been too. Even our delivery driver has been perfect and accommodating!

    Review by Chad

    - Verified Buyer

    Posted on

  76. very happy
    we’re very happy with the air quest furnace that we bought

    Review by jeff

    - Verified Buyer

    Posted on

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