Reviews for ACiQ 2 Ton 16 SEER 96% 100,000 BTU Furnace & AC System - R410A Multi-Positional

My furnace is running wonderfully. I installed it myself and after a couple of glitches (identified by the code) it has been a lifesaver and I love the fact that it is so efficient.

Working wonderfully! I’m having extremely cold weather and it’s warm and comfortable in my home it’s quiet and efficient and takes up a lot less space than my old heater. Extremely satisfied and would highly recommend this company for anyone looking for a heating system.

Customized selection and great prices. Delivery was prompt with no issues. Highly recommended.

The customer service was great! Had trouble finding an HVAC tech to finish the install so I took it on myself and it turned out great. Fabbed in the old duct work but put it on the to do list to upgrade at a later date.There was somewhat of a learning but will be able to do the annual service myself. Only suggestion I have is the communication between the delivery carrier and accepting a delivery. The industry standard and customer rights are confusing, HVACDirect customer service handled most wonderfully. Were enjoying are central air immensly, Thank-You

Evrything seems to be working fine. My intaller, robert, owner of wordinger heating and cooling inc, was inpressed with the airquest. He had never used one before, nor had he purchased any thing from hvac direct. It sounded ad though he may become a customer of hvacdirect.

The furnace and air conditioner were installed last week. So far, so good. I really wanted to compliment you guys on the immaculate packaging of furnace, a/c, coil, and copper tubing. I don't think I've ever seen such a perfect shipment come off a truck. It was amazing, if you ask me. I already have a couple people interested in buying furnace/a-c units from you.

And I would definitely order from you again.

We are very happy and satisfied

I am very satisfied with the purchase!

It is working beautifully. The shipper was fantastic. Thank you

Great customer service, great agent, fast delivery, a kind of fair pricbut Thank You for your service over all.

Install went great. Would recommend to anyone. Thanks!

I have the indoor equipment installed and the condenser in place. Today I hope to cut refrigeration tubing and wiring in the attic and install new. Relocating the condenser compared to the old. I hope to re-use the wire. Then it is running the new, soldering, attaching, then a lot of prayer it is right and will work longer than me.



I got a shock when unpacking the condenser. On top was an energy sticker saying it is 14.5 seer rated. It is supposed to be 17 seer. I checked the model numbers and all. I wondered if an idiot put the sticker on and it was incorrect. I wondered if the seer is dependent upon the other equipment used with it such as the evaporator coils, tubing size, and even the subjectivity of variables of the environmental factors. That condenser might only be 14.5 with some equipment and 17 with other?



I was going to call after the weekend…last weekend…October 1 and 2 weekend. But after realizing the subjectivity of it all, I started tearing out the old system. Oddly it had quit working late the day before. I think the transformer quit and could be replaced but it was something to laugh about with delight that it worked until it did not need to any more.



The equipment looks great. The furnace could be turned on but it is too warm for heat and too cool for A/C ( if it were finished.) This is the solo act of a 72 year old. No professional installation crew…just a retired has been professional.



So you are asking too soon. Does it work? I don’t know. Does it work well? I don’t know.



Maybe next week. But the real story is when it is 5 degrees and next summer >hell’s fire and brimstone. So far I would recommend you. But I may not recommend the people who self-install. The manuals are mind boggling. It leaves out the information seasoned techs might remember/know. Then there is a lot of information I suspect 99% of field tech’s do not have a clue about let alone the tools needed.



Ask me after the coming heating and next year’s cooling seasons. When there is no power bill (have a 7.8KwH PV system) and is reliably comfortable, you will get a rave review!

Overall, I am very satisfied with the Air Quest System I purchased, and would do business again with HVAC Direct.