Reviews for 2.5 Ton 14 SEER 97% AFUE 120,000 BTU Goodman Gas Furnace and Air Conditioner System - Upflow

Customer Reviews

Phone

Excellent service on the phone and working with me to find the proper unit. Fast delivery. Overall very easy to work with
Review by Great customer service
- Verified Buyer
Posted on 9/6/23
Great

Everything was GREAT! Price, shipping, etc.

I’ll be telling everybody
Review by Paul
- Verified Buyer
Posted on 11/16/22
No complaints

Everything went as planned, delivered quickly, hooked up easy, and could the house as planned. Great service and I have no complaints. I believe it is the 3rd or 4th unit I have purchased through HVAC Direct
Review by Randy
- Verified Buyer
Posted on 9/29/22
Going to be ordering many more

We just ordered three AC systems from your site and everything arrived in a timely manner.
Your pricing is fair.

Your salesmen and support staff are doing a great job. I know you are dealing with some supply chain issues which prompted your sales guy to reach out to me and suggest another brand that was available.

I know sometimes some negative comments are good to give you something to work on but for now; you guys seem to have a good process in place.

We're going to be ordering many more AC systems from you guys in the coming months. Keep up the good work.
Review by Charles
- Verified Buyer
Posted on 9/26/22
Pleased

Equipment was delivered within a reasonable timeframe and in good condition.

I am pleased with the quality of the unit(s) and they are performing as anticipated.

Very positive experience to have ordered from HVAC Direct.
Review by Greg
- Verified Buyer
Posted on 9/20/22
All good

All good feedback on the products I received from HVAC Direct, everything arrived in good shape, installation went good, & the new A/C is working great! Thanks again!
Review by Stephen
- Verified Buyer
Posted on 9/13/22
A1

everything was A1. Product is good, delivery on time. No complaints whatsoever.
Review by Milan
- Verified Buyer
Posted on 9/6/22
Went well

Thank you delivery went well and equipment.
Review by Minerva
- Verified Buyer
Posted on 9/1/22
Perfect

Products arrived in perfect condition and exactly what was ordered. Thank you for the quality experience
Review by Anthony
- Verified Buyer
Posted on 8/31/22
Quick and easy

HVAC was quick and easy to work with.

Product arrived in tack and it is working great!!
Review by Nana
- Verified Buyer
Posted on 8/16/22
Great

Everything came as planned and we appreciate the experience of your people through the ordering and shipping. We have installed the air conditioner and evaporator and everything works great. We have already applied for the 10 year warranty. If we need anything in the future we will be contacting HVAC DIRECT.
Review by Larry
- Verified Buyer
Posted on 8/15/22
Excellent customer service

We have received the order and appreciate the excellent customer service provided regarding the delivery. The system has not yet been installed; however, we are hopeful for a successful installation.
Review by Eddie
- Verified Buyer
Posted on 8/9/22
Happy Customer

Happy Customer, AC unit was easy to install and working great.
Review by Alan
- Verified Buyer
Posted on 7/25/22
all good

all good
Review by bernardo
- Verified Buyer
Posted on 7/25/22
Works great

Everything arrived in good order, which is rare these days.
It was installed this morning and works great.
Review by Thomas
- Verified Buyer
Posted on 7/25/22
Great

It was great! And the registration went smoothly!
Review by Victoria
- Verified Buyer
Posted on 7/21/22
Extremely Happy

I am extremely happy with AC system I purchased from you. The ordering process was easy and I received excellent customer service. The products arrived in good condition and I was able to install them with no issues. I’m glad your company sells to individuals and not just hvac companies.
Review by Adam
- Verified Buyer
Posted on 7/7/22
Fine

everything is fine. Arrived early. That was great. Thanks
Review by Ed
- Verified Buyer
Posted on 7/7/22
Great unit

This condenser is great. Was a fast setup with no complications by our air guy to replace old one. www.hvacdirect.com was the cheapest on the unit and they were fast i ordered on Thursday received on Friday. They shipped from Ohio to Illinois with speed, accuracy, and great customer service. Delivery company was R & L and they surprised me willing to deliver onto our long dead end road out in the middle of nowhere with a full length semi trailer, we did end up meeting them at end of the lane but that was our call to be easier on them.... I am beyond impressed and beyond thrilled....thank you soo much hvacdirect and R&L......i will certainly recommend yall in the future!????
Review by justnik
- Verified Buyer
Posted on 5/7/22
Very Pleased

Pleased with HVAVdirect's service and support. The lift gate service seems like a $35 bogus charge. Other than that, delivery was 3 business days from OH to MD. Equipment looked great and had recent mfgr date stamps. Equipment installed well with no issues. I would buy from HVACdirect again.
Review by Nick
- Verified Buyer
Posted on 8/19/19
best furnace

Went for the top of the line and am 100% glad that i did.
Review by Mary
- Verified Buyer
Posted on 10/5/17
Nice Cooling Power

We are happy with the cooling power of this unit. Ready for the heat of the GA summer
Review by jwsybe
- Verified Buyer
Posted on 7/2/15