Reviews for ACiQ 2.5 Ton 16 SEER 96% 80,000 BTU Furnace & AC System - R410A Upflow / Downflow

Customer service was helpful to review with me the BTU size, physical size and correct pressure switch/sensor for my altitude. Arrived on time and install was strait forward. Had my local HVAC tech check my install and he checked gas pressure and BTU output and all was in order, Build quality was as good as the old Carrier unit I used to have.

Fast shipping well protected great prices great customer service

The only comment I would make is to please ask your shippers to communicate better with the customer. I requested a tailgate delivery, which did occur, however there was no call to advise when the delivery was to be made. Which means no one was there to meet the driver and accept delivery. This was an issue as the shipper dropped the items at the edge of the street and no one was there to move them. The equipment is fairly expensive and could result in potential theft. The shipping company dropped off the equipment at the end of my dirt driveway with no phone communication to let me know they were there. I suggest using another carrier.

Install went great. Would recommend to anyone. Thanks!

I was pleased with my order and just ordered an additional $3K AC system

I was most pleased with the service your company provided. The unit was exactly as described and everything was installed and worked perfectly.



The only comment I would make is to please ask your shippers to communicate better with the customer. I requested a tailgate delivery, which did occur, however there was no call to advise when the delivery was to be made. Which means no one was there to meet the driver and accept delivery. This was an issue as the shipper dropped the items at the edge of the street and no one was there to move them. The equipment is fairly expensive and could result in potential theft.



I know you cannot control the behavior of the shipping company but you may want to pass the info on to please call the customer when on the way.

Switching to this unit has saved me a ton on my electric bills.

All I can say is that you guys went above and beyond my expectations. It was a pleasure to work with you guys.

Im very happy with the 2 stage system. Honestly, its worth the price. The extra comfort it offers is just amazing. Its operating seamlessly.