Reviews for 3 Ton 15 SEER 92% AFUE 100,000 BTU ACiQ Gas Furnace and Heat Pump System - Multi-Positional-R410A

Customer Reviews

Items 1 to 10 of 65 total

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  1. Great BUY
    Fantastic delivery, installed with no problem. Works great! Doesn't run constantly Hot or Cold immediate! Homeowner, and I did it myself!

    Review by DBWSR

    - Verified Buyer

    Posted on

  2. Best price easy install
    If you have mechanical knowledge, you can use yourself plenty of how to videos out there. Don’t pay someone for something you can do.!!

    Review by Dysty

    - Verified Buyer

    Posted on

  3. Excellent
    I searched at a few places, and this the place was the best at everything! Price, shipping speed, customer service - everything - were excellent! The furnace is working beyond expectations. It's excellent!

    Review by EdV

    - Verified Buyer

    Posted on

  4. Great company!
    Very professional and efficient when dealing with the customers! We are very happy with the product!

    Review by Ricky

    - Verified Buyer

    Posted on

  5. Awesome
    Hands down one of the easiest transactions I’ve ever done . Ordered the unit Wednesday morning at 8am, had the unit the next day by 10:30 in my garage

    Review by Chris

    - Verified Buyer

    Posted on

  6. Heat pump
    Good so far

    Review by Bob

    - Verified Buyer

    Posted on

  7. Good customer service
    Good service

    Review by No limit

    - Verified Buyer

    Posted on

  8. Great price
    Needed a new unit every body charging thousands of dollars found a 3.5 at a reasonable price delivery fast and service was Excellent!!!

    Review by Regg

    - Verified Buyer

    Posted on

  9. Heat pump
    Excellent service. Fast shipping. Good quality heat pump

    Review by Chris G

    - Verified Buyer

    Posted on

  10. A fine, well engineered unit
    I bought this furnace recently to replace a failing 75K BTU furnace with a cracked heat exchanger. The old furnace put out 100 degree air from the closest vent and I wasn't warm enough. This new model works much better! It is very quiet and puts out 130 degree air even with a reduced input gas pressure. (Before that it got too hot!). The heat exchanger appears to be all metal, as opposed to the old furnace which had plastic on the ends of the secondary heat exchanger (The plastic filed after 15 years and also smelled bad). The new furnace draws 3 amps at fan speed, as opposed to 4 amps for the old furnace. The only problem is that the new furnace blower motor, if it fails, is very expensive and takes a long time to get. If there is a failed motor the furnace will not heat at all, so I bought a spare motor and hope to never use it. The other quibble is that there is no window to view the flame. If the flame is not blue, the soot may ruin the furnace. My heat man says that once set the flame is unlikely to change, but that is a worry. Altogether, the furnace is a fine unit and runs very well. I have had it installed for only about two weeks, so cannot attest to long term performance, but right now it works perfectly. BTW, the guarantee is good ONLY if you have the furnace professionally inspected each year, which costs money

    Review by Pete

    - Verified Buyer

    Posted on

  11. so far working good
    It does what I expected it

    Review by Rod

    - Verified Buyer

    Posted on

  12. so far working good
    It does what I expected it

    Review by Rod

    - Verified Buyer

    Posted on

  13. Very good product
    Easy to install works great

    Review by Snapper

    - Verified Buyer

    Posted on

  14. Working without any issues
    Good customer service - when they found the units I ordered would be delayed they offered an upgrade to units available to ship. The only thing is I didn't get an updated purchase order so I don't have detailed information on what I purchased - I also don't remember asking for one so that isn't all on them. Good price, easy financing, and good customers service - I would order from them again.

    Review by Trudy

    - Verified Buyer

    Posted on

  15. Working without any issues
    Good customer service - when they found the units I ordered would be delayed they offered an upgrade to units available to ship. The only thing is I didn't get an updated purchase order so I don't have detailed information on what I purchased - I also don't remember asking for one so that isn't all on them. Good price, easy financing, and good customers service - I would order from them again.

    Review by Trudy

    - Verified Buyer

    Posted on

  16. Love it so for! Nice unit
    Good product and working great! Thanks!

    Review by Bubba

    - Verified Buyer

    Posted on

  17. Love it so for! Nice unit
    Good product and working great! Thanks!

    Review by Bubba

    - Verified Buyer

    Posted on

  18. Excellent package deal!
    I couldn’t believe how quiet it is. Works great and was the perfect size for our 700 square foot home. It is perfect for our summer lake house as we only need heat it the early spring and late fall, then we winterize until spring. Although the backup coil would allow us to spend a few weekends during the winter if we want, but it would be expensive to run that all the time. But for our needs it couldn’t be better!

    Review by Vic

    - Verified Buyer

    Posted on

  19. Excellent package deal!
    I couldn’t believe how quiet it is. Works great and was the perfect size for our 700 square foot home. It is perfect for our summer lake house as we only need heat it the early spring and late fall, then we winterize until spring. Although the backup coil would allow us to spend a few weekends during the winter if we want, but it would be expensive to run that all the time. But for our needs it couldn’t be better!

    Review by Vic

    - Verified Buyer

    Posted on

  20. Good service
    Shipped fast, excellent customer service, well packaged

    Review by Locochmi

    - Verified Buyer

    Posted on

  21. Good service
    Shipped fast, excellent customer service, well packaged

    Review by Locochmi

    - Verified Buyer

    Posted on

  22. Super fast shipping
    Great to deal with, would purchase again.

    Review by Jerry

    - Verified Buyer

    Posted on

  23. Super fast shipping
    Great to deal with, would purchase again.

    Review by Jerry

    - Verified Buyer

    Posted on

  24. ok
    Works great

    Review by what

    - Verified Buyer

    Posted on

  25. ok
    Works great

    Review by what

    - Verified Buyer

    Posted on

  26. 1000% satisfied!
    When our 20 year old heat pump finally died, I contacted HVACdirect online. The rep was super friendly and helpful with choosing the correct unit, and it arrived in 2 days, couldn't believe it! It is compact, runs super quiet, easily keeps up with demand, and is a bit more efficient than our older unit. We are currently building a new home and will absolutely be purchasing our new units from HVAC direct!

    Review by scott

    - Verified Buyer

    Posted on

  27. 1000% satisfied!
    When our 20 year old heat pump finally died, I contacted HVACdirect online. The rep was super friendly and helpful with choosing the correct unit, and it arrived in 2 days, couldn't believe it! It is compact, runs super quiet, easily keeps up with demand, and is a bit more efficient than our older unit. We are currently building a new home and will absolutely be purchasing our new units from HVAC direct!

    Review by scott

    - Verified Buyer

    Posted on

  28. Units great
    after receiving and installing the unit is great.

    Review by Brandon

    - Verified Buyer

    Posted on

  29. Working really well
    Everything is working really well! So glad we found HVAVDirect! It saved us over $4,000.00 going this route. HVACDirect was very helpful throughout the process.

    Review by Mary

    - Verified Buyer

    Posted on

  30. Working really well
    Everything is working really well! So glad we found HVAVDirect! It saved us over $4,000.00 going this route. HVACDirect was very helpful throughout the process.

    Review by Mary

    - Verified Buyer

    Posted on

  31. Working really well
    Everything is working really well! So glad we found HVAVDirect! It saved us over $4,000.00 going this route. HVACDirect was very helpful throughout the process.

    Review by Mary

    - Verified Buyer

    Posted on

  32. Working really well
    Everything is working really well! So glad we found HVAVDirect! It saved us over $4,000.00 going this route. HVACDirect was very helpful throughout the process.

    Review by Mary

    - Verified Buyer

    Posted on

  33. thank you
    i would like to say that the product arrived on time and in good working order we had it installed and it is working fine. thank you for the help with which one to buy.

    Review by ben

    - Verified Buyer

    Posted on

  34. thank you
    i would like to say that the product arrived on time and in good working order we had it installed and it is working fine. thank you for the help with which one to buy.

    Review by ben

    - Verified Buyer

    Posted on

  35. thank you
    i would like to say that the product arrived on time and in good working order we had it installed and it is working fine. thank you for the help with which one to buy.

    Review by ben

    - Verified Buyer

    Posted on

  36. thank you
    i would like to say that the product arrived on time and in good working order we had it installed and it is working fine. thank you for the help with which one to buy.

    Review by ben

    - Verified Buyer

    Posted on

  37. Thanks for the ease of ordering
    Hello, the product came securely packaged and the delivery company was excellent on how the unloaded the item on to a pickup truck for me.

    No complaints at this time, it has been installed however, the air conditioner, the item I ordered, will not be in real use until next year when it warms up once again.

    Thanks for the ease of ordering and the one thing I found difficult was tracking the item as your site does not have the capability to do so therefore I had to call support to find out 'where' and 'when' that item would be at my home so I could leave work to be there in time to unload it as I had no way to get it off the ground into a truck and take to another location.

    Review by Wyvonna

    - Verified Buyer

    Posted on

  38. Thanks for the ease of ordering
    Hello, the product came securely packaged and the delivery company was excellent on how the unloaded the item on to a pickup truck for me.

    No complaints at this time, it has been installed however, the air conditioner, the item I ordered, will not be in real use until next year when it warms up once again.

    Thanks for the ease of ordering and the one thing I found difficult was tracking the item as your site does not have the capability to do so therefore I had to call support to find out 'where' and 'when' that item would be at my home so I could leave work to be there in time to unload it as I had no way to get it off the ground into a truck and take to another location.

    Review by Wyvonna

    - Verified Buyer

    Posted on

  39. Thanks for the ease of ordering
    Hello, the product came securely packaged and the delivery company was excellent on how the unloaded the item on to a pickup truck for me.

    No complaints at this time, it has been installed however, the air conditioner, the item I ordered, will not be in real use until next year when it warms up once again.

    Thanks for the ease of ordering and the one thing I found difficult was tracking the item as your site does not have the capability to do so therefore I had to call support to find out 'where' and 'when' that item would be at my home so I could leave work to be there in time to unload it as I had no way to get it off the ground into a truck and take to another location.

    Review by Wyvonna

    - Verified Buyer

    Posted on

  40. Thanks for the ease of ordering
    Hello, the product came securely packaged and the delivery company was excellent on how the unloaded the item on to a pickup truck for me.

    No complaints at this time, it has been installed however, the air conditioner, the item I ordered, will not be in real use until next year when it warms up once again.

    Thanks for the ease of ordering and the one thing I found difficult was tracking the item as your site does not have the capability to do so therefore I had to call support to find out 'where' and 'when' that item would be at my home so I could leave work to be there in time to unload it as I had no way to get it off the ground into a truck and take to another location.

    Review by Wyvonna

    - Verified Buyer

    Posted on

  41. Thanks for the ease of ordering
    Hello, the product came securely packaged and the delivery company was excellent on how the unloaded the item on to a pickup truck for me.

    No complaints at this time, it has been installed however, the air conditioner, the item I ordered, will not be in real use until next year when it warms up once again.

    Thanks for the ease of ordering and the one thing I found difficult was tracking the item as your site does not have the capability to do so therefore I had to call support to find out 'where' and 'when' that item would be at my home so I could leave work to be there in time to unload it as I had no way to get it off the ground into a truck and take to another location.

    Review by Wyvonna

    - Verified Buyer

    Posted on

  42. Happy Homeowner
    I am very satisfied with the products that I purchased from HVAC Direct. I recently got a quote from a local HVAC contractor for $8800 to add A/C to my home. I purchased every component required to do the installation myself for less than $2700 delivered to my driveway. The installation took me the better part of a weekend, but it was completed and the system was fully operational just in time for the first heatwave of the year (I'm in the PNW, so it was mid-June, lol). My family and I are incredibly pleased with the outcome. Saving over $6000 on this job allowed my family to take a well needed vacation this year!

    Review by Matthew

    - Verified Buyer

    Posted on

  43. Happy Homeowner
    I am very satisfied with the products that I purchased from HVAC Direct. I recently got a quote from a local HVAC contractor for $8800 to add A/C to my home. I purchased every component required to do the installation myself for less than $2700 delivered to my driveway. The installation took me the better part of a weekend, but it was completed and the system was fully operational just in time for the first heatwave of the year (I'm in the PNW, so it was mid-June, lol). My family and I are incredibly pleased with the outcome. Saving over $6000 on this job allowed my family to take a well needed vacation this year!

    Review by Matthew

    - Verified Buyer

    Posted on

  44. Happy Homeowner
    I am very satisfied with the products that I purchased from HVAC Direct. I recently got a quote from a local HVAC contractor for $8800 to add A/C to my home. I purchased every component required to do the installation myself for less than $2700 delivered to my driveway. The installation took me the better part of a weekend, but it was completed and the system was fully operational just in time for the first heatwave of the year (I'm in the PNW, so it was mid-June, lol). My family and I are incredibly pleased with the outcome. Saving over $6000 on this job allowed my family to take a well needed vacation this year!

    Review by Matthew

    - Verified Buyer

    Posted on

  45. Happy Homeowner
    I am very satisfied with the products that I purchased from HVAC Direct. I recently got a quote from a local HVAC contractor for $8800 to add A/C to my home. I purchased every component required to do the installation myself for less than $2700 delivered to my driveway. The installation took me the better part of a weekend, but it was completed and the system was fully operational just in time for the first heatwave of the year (I'm in the PNW, so it was mid-June, lol). My family and I are incredibly pleased with the outcome. Saving over $6000 on this job allowed my family to take a well needed vacation this year!

    Review by Matthew

    - Verified Buyer

    Posted on

  46. Happy Homeowner
    I am very satisfied with the products that I purchased from HVAC Direct. I recently got a quote from a local HVAC contractor for $8800 to add A/C to my home. I purchased every component required to do the installation myself for less than $2700 delivered to my driveway. The installation took me the better part of a weekend, but it was completed and the system was fully operational just in time for the first heatwave of the year (I'm in the PNW, so it was mid-June, lol). My family and I are incredibly pleased with the outcome. Saving over $6000 on this job allowed my family to take a well needed vacation this year!

    Review by Matthew

    - Verified Buyer

    Posted on

  47. Pleased
    items arrived on time and no damage or complaints. I am very pleased so far with the product and your service.

    Review by Thomas

    - Verified Buyer

    Posted on

  48. Pleased
    items arrived on time and no damage or complaints. I am very pleased so far with the product and your service.

    Review by Thomas

    - Verified Buyer

    Posted on

  49. Pleased
    items arrived on time and no damage or complaints. I am very pleased so far with the product and your service.

    Review by Thomas

    - Verified Buyer

    Posted on

  50. Pleased
    items arrived on time and no damage or complaints. I am very pleased so far with the product and your service.

    Review by Thomas

    - Verified Buyer

    Posted on

  51. Pleased
    items arrived on time and no damage or complaints. I am very pleased so far with the product and your service.

    Review by Thomas

    - Verified Buyer

    Posted on

  52. Working really well
    Everything is working really well! So glad we found HVAVDirect! It saved us over $4,000.00 going this route. HVACDirect was very helpful throughout the process.

    Review by Mary

    - Verified Buyer

    Posted on

  53. Great experience
    I just got unit working yesterday. It’s only been a day , but what I can say is purchasing to shipping went very well. Shipping was fast, but I wish company would have given me some notice on when they would arrive. This is a home I’m remodeling, so they were lucky my son was there doing some work. Not sure if they would have set it in driveway if nobody was home.
    Overall great experience with hvac direct and so so with delivery company.

    Review by Craig

    - Verified Buyer

    Posted on

  54. thank you
    i would like to say that the product arrived on time and in good working order we had it installed and it is working fine. thank you for the help with which one to buy.

    Review by ben

    - Verified Buyer

    Posted on

  55. Very pleased
    I was very pleased with the air handler and condenser, they were both of good quality and are working well so far at my customers house. I will definitely continue working with hvacdirect in the future and will talk to you soon. Thank you for all the help

    Review by Jody

    - Verified Buyer

    Posted on

  56. Works great
    Thank you for helping us get the condenser. It works great.

    Review by Jack

    - Verified Buyer

    Posted on

  57. Works great
    Everything works great and the team at HVACDirect was easy to work with. I appreciated their help in getting me what I needed and shipping it quickly.

    Review by Mary

    - Verified Buyer

    Posted on

  58. Highest quality
    As far as I can tell the products purchase from you are of the highest quality. Installing the equipment in my home allowed me time to avoid shortcuts in workmanship, so only time will tell. I suggest you ask the question again in twenty years. maintenance is the key now including air filters, cleaning of coils and replacing switches as they reach their end of service life.

    Formerly I was licensed in the State of Texas Class B environmental and commercial allowing all of that to expire December 28, 2004. I'm 63 years of age now, employed outside of this industry and no longer have to climb into attics.

    Finally I appreciate the interactions with your sales staff. They have proven themselves generous and knowledgeable. I would appreciate seeing an expansion of your services to include replacement parts.

    Thanks for your inquiry, make it a great day and God bless The United States of America.

    Review by James

    - Verified Buyer

    Posted on

  59. Very satisfied
    I'm very satisfied on the unit thank yall so much

    Review by Justin

    - Verified Buyer

    Posted on

  60. Thank you
    Thank you. The whole experience with HVAC Direct has been terrific!

    Review by Christopher

    - Verified Buyer

    Posted on

  61. Everything was as stated
    Everything was as stated

    Review by Tonya

    - Verified Buyer

    Posted on

  62. Good quality
    The products appear to be good quality. I am still waiting to have them installed in our new home. Service was good no issues. I have recommended your company to other people.

    Review by Bob

    - Verified Buyer

    Posted on

  63. Great
    Great customer service, great agent, fast delivery, a kind of fair pricbut Thank You for your service over all.

    Review by Max

    - Verified Buyer

    Posted on

  64. Perfect size
    Install went great. Would recommend to anyone. Thanks!

    Review by Michael

    - Verified Buyer

    Posted on

  65. Runs great
    Haven't hooked up condenser yet but furnace runs great plus service was good . I ordered line set later I was a little upset I had to pay shipping for that after all the money I spent prior

    Review by Brian

    - Verified Buyer

    Posted on

Items 1 to 10 of 65 total

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