Reviews for ACiQ 2.5 Ton 16 SEER 92% 80,000 BTU Furnace & AC System - R410A Horizontal

Very satisfied with product

These days, I mostly work on central heating plants. However, I still do some residential work. Knowing exactly what I wanted, led me to a local supply house followed by a call to HVAC Direct. Brandon Sanning was polite, professional and quite helpful. For those that aren’t familiar, ACiQ is Carrier. This furnace is much improved over the older Comfort 92 Model. The unit started right up with zero issues. I am extremely satisfied with the product and service provided by HVAC Direct. I highly recommend both of them!

The only comment I would make is to please ask your shippers to communicate better with the customer. I requested a tailgate delivery, which did occur, however there was no call to advise when the delivery was to be made. Which means no one was there to meet the driver and accept delivery. This was an issue as the shipper dropped the items at the edge of the street and no one was there to move them. The equipment is fairly expensive and could result in potential theft. The shipping company dropped off the equipment at the end of my dirt driveway with no phone communication to let me know they were there. I suggest using another carrier.

Great selectrion, helpful websight

As someone that really likes carrier units and have installed alot of them, I really like the Air Quest Equipment that I've been buying from you guys. I haven't had an issue or a single complaint. I plan to continue purchasing them.

I was most pleased with the service your company provided. The unit was exactly as described and everything was installed and worked perfectly.



The only comment I would make is to please ask your shippers to communicate better with the customer. I requested a tailgate delivery, which did occur, however there was no call to advise when the delivery was to be made. Which means no one was there to meet the driver and accept delivery. This was an issue as the shipper dropped the items at the edge of the street and no one was there to move them. The equipment is fairly expensive and could result in potential theft.



I know you cannot control the behavior of the shipping company but you may want to pass the info on to please call the customer when on the way.

Switching to this unit has saved me a ton on my electric bills.

Just installed, works great, blower fan really pushes the warm air, I don't have ac but if I did the upper levels would get cool. Very happy