Reviews for ACiQ 2.5 Ton 16 SEER 92% 100,000 BTU Furnace & AC System - R410A Multi-Positional

If you have mechanical knowledge, you can use yourself plenty of how to videos out there. Don’t pay someone for something you can do.!!

I searched at a few places, and this the place was the best at everything! Price, shipping speed, customer service - everything - were excellent! The furnace is working beyond expectations. It's excellent!

Very professional and efficient when dealing with the customers! We are very happy with the product!

The only comment I would make is to please ask your shippers to communicate better with the customer. I requested a tailgate delivery, which did occur, however there was no call to advise when the delivery was to be made. Which means no one was there to meet the driver and accept delivery. This was an issue as the shipper dropped the items at the edge of the street and no one was there to move them. The equipment is fairly expensive and could result in potential theft. The shipping company dropped off the equipment at the end of my dirt driveway with no phone communication to let me know they were there. I suggest using another carrier.

I bought this furnace recently to replace a failing 75K BTU furnace with a cracked heat exchanger. The old furnace put out 100 degree air from the closest vent and I wasn't warm enough. This new model works much better! It is very quiet and puts out 130 degree air even with a reduced input gas pressure. (Before that it got too hot!). The heat exchanger appears to be all metal, as opposed to the old furnace which had plastic on the ends of the secondary heat exchanger (The plastic filed after 15 years and also smelled bad). The new furnace draws 3 amps at fan speed, as opposed to 4 amps for the old furnace. The only problem is that the new furnace blower motor, if it fails, is very expensive and takes a long time to get. If there is a failed motor the furnace will not heat at all, so I bought a spare motor and hope to never use it. The other quibble is that there is no window to view the flame. If the flame is not blue, the soot may ruin the furnace. My heat man says that once set the flame is unlikely to change, but that is a worry. Altogether, the furnace is a fine unit and runs very well. I have had it installed for only about two weeks, so cannot attest to long term performance, but right now it works perfectly. BTW, the guarantee is good ONLY if you have the furnace professionally inspected each year, which costs money

Great customer service, great agent, fast delivery, a kind of fair pricbut Thank You for your service over all.

Install went great. Would recommend to anyone. Thanks!

Haven't hooked up condenser yet but furnace runs great plus service was good . I ordered line set later I was a little upset I had to pay shipping for that after all the money I spent prior

I was most pleased with the service your company provided. The unit was exactly as described and everything was installed and worked perfectly.



The only comment I would make is to please ask your shippers to communicate better with the customer. I requested a tailgate delivery, which did occur, however there was no call to advise when the delivery was to be made. Which means no one was there to meet the driver and accept delivery. This was an issue as the shipper dropped the items at the edge of the street and no one was there to move them. The equipment is fairly expensive and could result in potential theft.



I know you cannot control the behavior of the shipping company but you may want to pass the info on to please call the customer when on the way.

Switching to this unit has saved me a ton on my electric bills.