Reviews for ACiQ 2 Ton 15 SEER 96% 100,000 BTU Furnace & AC System - R410A Upflow / Downflow

My furnace is running wonderfully. I installed it myself and after a couple of glitches (identified by the code) it has been a lifesaver and I love the fact that it is so efficient.

Working wonderfully! I’m having extremely cold weather and it’s warm and comfortable in my home it’s quiet and efficient and takes up a lot less space than my old heater. Extremely satisfied and would highly recommend this company for anyone looking for a heating system.

The furnace and air conditioner were installed last week. So far, so good. I really wanted to compliment you guys on the immaculate packaging of furnace, a/c, coil, and copper tubing. I don't think I've ever seen such a perfect shipment come off a truck. It was amazing, if you ask me. I already have a couple people interested in buying furnace/a-c units from you.

And I would definitely order from you again.

Swapped out a 15 year old unit at a house I am flipping. Worked perfectly!

Im just awaiting the installation of the HVAC equipment, but overall I am satisfied with HVAC DIRECT!!!!

I am very satisfied with the purchase!

It is working beautifully. The shipper was fantastic. Thank you

Install went great. Would recommend to anyone. Thanks!

We finally got the A/C unit we purchased from you installed 2 weeks ago! It works like a champ and our installer had high praises for the quality of the products we ordered. That's enough of a recommendation for me! The deliver was flawless and very quick as all our items were in stock.

The products were great. The equipment works great and was just as expected. I am satisfied with my order and the equipment - it’s working great

We were contacted and notified the ordered products were on backorder for up to 6 weeks so we were offered a replacement upgrade. We are very satisfied with the way the items were packed, shipped, and delivered. Currently in the process of installation. Thank you for advising of the back order and the upgrade. Much appreciated.

I have the indoor equipment installed and the condenser in place. Today I hope to cut refrigeration tubing and wiring in the attic and install new. Relocating the condenser compared to the old. I hope to re-use the wire. Then it is running the new, soldering, attaching, then a lot of prayer it is right and will work longer than me.



I got a shock when unpacking the condenser. On top was an energy sticker saying it is 14.5 seer rated. It is supposed to be 17 seer. I checked the model numbers and all. I wondered if an idiot put the sticker on and it was incorrect. I wondered if the seer is dependent upon the other equipment used with it such as the evaporator coils, tubing size, and even the subjectivity of variables of the environmental factors. That condenser might only be 14.5 with some equipment and 17 with other?



I was going to call after the weekend…last weekend…October 1 and 2 weekend. But after realizing the subjectivity of it all, I started tearing out the old system. Oddly it had quit working late the day before. I think the transformer quit and could be replaced but it was something to laugh about with delight that it worked until it did not need to any more.



The equipment looks great. The furnace could be turned on but it is too warm for heat and too cool for A/C ( if it were finished.) This is the solo act of a 72 year old. No professional installation crew…just a retired has been professional.



So you are asking too soon. Does it work? I don’t know. Does it work well? I don’t know.



Maybe next week. But the real story is when it is 5 degrees and next summer >hell’s fire and brimstone. So far I would recommend you. But I may not recommend the people who self-install. The manuals are mind boggling. It leaves out the information seasoned techs might remember/know. Then there is a lot of information I suspect 99% of field tech’s do not have a clue about let alone the tools needed.



Ask me after the coming heating and next year’s cooling seasons. When there is no power bill (have a 7.8KwH PV system) and is reliably comfortable, you will get a rave review!

I ordered from you because of an issue with acwholesalers.com. I wish I had come to you first because it was a horrible experience with shipping and customer support and all they did was charge me money for their mistakes. Everything with you went perfect.

This time we ordered a high efficiency furnace

and AC unit. Firstly, it came early by a few days, i was contacted by the currier you used and they were also early by 20min, i was waiting for the delivery. our furnace came well protected wrapped in heavy heavy cardboard and saranwrap. The furnace AC and Coil were in perfect condition. The parts were also packed

very well and everything i ordered was exactly what i ordered. This is the second time we ordered from you and have had great service from begining to end.

our unit went in easy and works perfect. I am very pleased wtih the product and i have one more to orderd, i am confident i will get the same great product.

thankyou so much

The service was great! I received all the units I ordered and it came on time.

Thank you so much!!!! enjoying the product I purchased

Extraordinary

Excellent choice

see above

Totally satisfied

Overall, I am very satisfied with the Air Quest System I purchased, and would do business again with HVAC Direct.