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Reviews for 1.5 Ton 14 SEER 96% AFUE 80,000 BTU ACiQ Gas Furnace and Heat Pump System - Multi-Positional-R410A

Customer Reviews

Items 1 to 10 of 68 total

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  1. Great BUY
    Fantastic delivery, installed with no problem. Works great! Doesn't run constantly Hot or Cold immediate! Homeowner, and I did it myself!

    Review by DBWSR

    - Verified Buyer

    Posted on

  2. Awesome
    Hands down one of the easiest transactions I’ve ever done . Ordered the unit Wednesday morning at 8am, had the unit the next day by 10:30 in my garage

    Review by Chris

    - Verified Buyer

    Posted on

  3. Heat pump
    Good so far

    Review by Bob

    - Verified Buyer

    Posted on

  4. Good customer service
    Good service

    Review by No limit

    - Verified Buyer

    Posted on

  5. Great price
    Needed a new unit every body charging thousands of dollars found a 3.5 at a reasonable price delivery fast and service was Excellent!!!

    Review by Regg

    - Verified Buyer

    Posted on

  6. Heat pump
    Excellent service. Fast shipping. Good quality heat pump

    Review by Chris G

    - Verified Buyer

    Posted on

  7. so far working good
    It does what I expected it

    Review by Rod

    - Verified Buyer

    Posted on

  8. so far working good
    It does what I expected it

    Review by Rod

    - Verified Buyer

    Posted on

  9. Very good product
    Easy to install works great

    Review by Snapper

    - Verified Buyer

    Posted on

  10. Working without any issues
    Good customer service - when they found the units I ordered would be delayed they offered an upgrade to units available to ship. The only thing is I didn't get an updated purchase order so I don't have detailed information on what I purchased - I also don't remember asking for one so that isn't all on them. Good price, easy financing, and good customers service - I would order from them again.

    Review by Trudy

    - Verified Buyer

    Posted on

  11. Working without any issues
    Good customer service - when they found the units I ordered would be delayed they offered an upgrade to units available to ship. The only thing is I didn't get an updated purchase order so I don't have detailed information on what I purchased - I also don't remember asking for one so that isn't all on them. Good price, easy financing, and good customers service - I would order from them again.

    Review by Trudy

    - Verified Buyer

    Posted on

  12. Love it so for! Nice unit
    Good product and working great! Thanks!

    Review by Bubba

    - Verified Buyer

    Posted on

  13. Love it so for! Nice unit
    Good product and working great! Thanks!

    Review by Bubba

    - Verified Buyer

    Posted on

  14. Excellent package deal!
    I couldn’t believe how quiet it is. Works great and was the perfect size for our 700 square foot home. It is perfect for our summer lake house as we only need heat it the early spring and late fall, then we winterize until spring. Although the backup coil would allow us to spend a few weekends during the winter if we want, but it would be expensive to run that all the time. But for our needs it couldn’t be better!

    Review by Vic

    - Verified Buyer

    Posted on

  15. Excellent package deal!
    I couldn’t believe how quiet it is. Works great and was the perfect size for our 700 square foot home. It is perfect for our summer lake house as we only need heat it the early spring and late fall, then we winterize until spring. Although the backup coil would allow us to spend a few weekends during the winter if we want, but it would be expensive to run that all the time. But for our needs it couldn’t be better!

    Review by Vic

    - Verified Buyer

    Posted on

  16. Good service
    Shipped fast, excellent customer service, well packaged

    Review by Locochmi

    - Verified Buyer

    Posted on

  17. Good service
    Shipped fast, excellent customer service, well packaged

    Review by Locochmi

    - Verified Buyer

    Posted on

  18. Super fast shipping
    Great to deal with, would purchase again.

    Review by Jerry

    - Verified Buyer

    Posted on

  19. Super fast shipping
    Great to deal with, would purchase again.

    Review by Jerry

    - Verified Buyer

    Posted on

  20. ok
    Works great

    Review by what

    - Verified Buyer

    Posted on

  21. ok
    Works great

    Review by what

    - Verified Buyer

    Posted on

  22. 1000% satisfied!
    When our 20 year old heat pump finally died, I contacted HVACdirect online. The rep was super friendly and helpful with choosing the correct unit, and it arrived in 2 days, couldn't believe it! It is compact, runs super quiet, easily keeps up with demand, and is a bit more efficient than our older unit. We are currently building a new home and will absolutely be purchasing our new units from HVAC direct!

    Review by scott

    - Verified Buyer

    Posted on

  23. 1000% satisfied!
    When our 20 year old heat pump finally died, I contacted HVACdirect online. The rep was super friendly and helpful with choosing the correct unit, and it arrived in 2 days, couldn't believe it! It is compact, runs super quiet, easily keeps up with demand, and is a bit more efficient than our older unit. We are currently building a new home and will absolutely be purchasing our new units from HVAC direct!

    Review by scott

    - Verified Buyer

    Posted on

  24. Good equipment, good price!!!
    I was reluctant to purchase hvac equipment on line worrying about what it would look like after shipping. I'm here to tell you that I've never seen anything packing so well and protected! Furnace, condenser and a acoil were all individually pallitized and then put on a regular pallet all together. Even had foam between everything! I don't think it could have been hurt it it was rolled down the highway. Kudos to your shipping department. I've purchased more equipment since this system and all was just as great. Thank hvacdirect.com! Well done

    Review by David

    - Verified Buyer

    Posted on

  25. Units great
    after receiving and installing the unit is great.

    Review by Brandon

    - Verified Buyer

    Posted on

  26. Working really well
    Everything is working really well! So glad we found HVAVDirect! It saved us over $4,000.00 going this route. HVACDirect was very helpful throughout the process.

    Review by Mary

    - Verified Buyer

    Posted on

  27. Working really well
    Everything is working really well! So glad we found HVAVDirect! It saved us over $4,000.00 going this route. HVACDirect was very helpful throughout the process.

    Review by Mary

    - Verified Buyer

    Posted on

  28. Working really well
    Everything is working really well! So glad we found HVAVDirect! It saved us over $4,000.00 going this route. HVACDirect was very helpful throughout the process.

    Review by Mary

    - Verified Buyer

    Posted on

  29. Working really well
    Everything is working really well! So glad we found HVAVDirect! It saved us over $4,000.00 going this route. HVACDirect was very helpful throughout the process.

    Review by Mary

    - Verified Buyer

    Posted on

  30. thank you
    i would like to say that the product arrived on time and in good working order we had it installed and it is working fine. thank you for the help with which one to buy.

    Review by ben

    - Verified Buyer

    Posted on

  31. thank you
    i would like to say that the product arrived on time and in good working order we had it installed and it is working fine. thank you for the help with which one to buy.

    Review by ben

    - Verified Buyer

    Posted on

  32. thank you
    i would like to say that the product arrived on time and in good working order we had it installed and it is working fine. thank you for the help with which one to buy.

    Review by ben

    - Verified Buyer

    Posted on

  33. thank you
    i would like to say that the product arrived on time and in good working order we had it installed and it is working fine. thank you for the help with which one to buy.

    Review by ben

    - Verified Buyer

    Posted on

  34. Thanks for the ease of ordering
    Hello, the product came securely packaged and the delivery company was excellent on how the unloaded the item on to a pickup truck for me.

    No complaints at this time, it has been installed however, the air conditioner, the item I ordered, will not be in real use until next year when it warms up once again.

    Thanks for the ease of ordering and the one thing I found difficult was tracking the item as your site does not have the capability to do so therefore I had to call support to find out 'where' and 'when' that item would be at my home so I could leave work to be there in time to unload it as I had no way to get it off the ground into a truck and take to another location.

    Review by Wyvonna

    - Verified Buyer

    Posted on

  35. Thanks for the ease of ordering
    Hello, the product came securely packaged and the delivery company was excellent on how the unloaded the item on to a pickup truck for me.

    No complaints at this time, it has been installed however, the air conditioner, the item I ordered, will not be in real use until next year when it warms up once again.

    Thanks for the ease of ordering and the one thing I found difficult was tracking the item as your site does not have the capability to do so therefore I had to call support to find out 'where' and 'when' that item would be at my home so I could leave work to be there in time to unload it as I had no way to get it off the ground into a truck and take to another location.

    Review by Wyvonna

    - Verified Buyer

    Posted on

  36. Thanks for the ease of ordering
    Hello, the product came securely packaged and the delivery company was excellent on how the unloaded the item on to a pickup truck for me.

    No complaints at this time, it has been installed however, the air conditioner, the item I ordered, will not be in real use until next year when it warms up once again.

    Thanks for the ease of ordering and the one thing I found difficult was tracking the item as your site does not have the capability to do so therefore I had to call support to find out 'where' and 'when' that item would be at my home so I could leave work to be there in time to unload it as I had no way to get it off the ground into a truck and take to another location.

    Review by Wyvonna

    - Verified Buyer

    Posted on

  37. Thanks for the ease of ordering
    Hello, the product came securely packaged and the delivery company was excellent on how the unloaded the item on to a pickup truck for me.

    No complaints at this time, it has been installed however, the air conditioner, the item I ordered, will not be in real use until next year when it warms up once again.

    Thanks for the ease of ordering and the one thing I found difficult was tracking the item as your site does not have the capability to do so therefore I had to call support to find out 'where' and 'when' that item would be at my home so I could leave work to be there in time to unload it as I had no way to get it off the ground into a truck and take to another location.

    Review by Wyvonna

    - Verified Buyer

    Posted on

  38. Thanks for the ease of ordering
    Hello, the product came securely packaged and the delivery company was excellent on how the unloaded the item on to a pickup truck for me.

    No complaints at this time, it has been installed however, the air conditioner, the item I ordered, will not be in real use until next year when it warms up once again.

    Thanks for the ease of ordering and the one thing I found difficult was tracking the item as your site does not have the capability to do so therefore I had to call support to find out 'where' and 'when' that item would be at my home so I could leave work to be there in time to unload it as I had no way to get it off the ground into a truck and take to another location.

    Review by Wyvonna

    - Verified Buyer

    Posted on

  39. Happy Homeowner
    I am very satisfied with the products that I purchased from HVAC Direct. I recently got a quote from a local HVAC contractor for $8800 to add A/C to my home. I purchased every component required to do the installation myself for less than $2700 delivered to my driveway. The installation took me the better part of a weekend, but it was completed and the system was fully operational just in time for the first heatwave of the year (I'm in the PNW, so it was mid-June, lol). My family and I are incredibly pleased with the outcome. Saving over $6000 on this job allowed my family to take a well needed vacation this year!

    Review by Matthew

    - Verified Buyer

    Posted on

  40. Happy Homeowner
    I am very satisfied with the products that I purchased from HVAC Direct. I recently got a quote from a local HVAC contractor for $8800 to add A/C to my home. I purchased every component required to do the installation myself for less than $2700 delivered to my driveway. The installation took me the better part of a weekend, but it was completed and the system was fully operational just in time for the first heatwave of the year (I'm in the PNW, so it was mid-June, lol). My family and I are incredibly pleased with the outcome. Saving over $6000 on this job allowed my family to take a well needed vacation this year!

    Review by Matthew

    - Verified Buyer

    Posted on

  41. Happy Homeowner
    I am very satisfied with the products that I purchased from HVAC Direct. I recently got a quote from a local HVAC contractor for $8800 to add A/C to my home. I purchased every component required to do the installation myself for less than $2700 delivered to my driveway. The installation took me the better part of a weekend, but it was completed and the system was fully operational just in time for the first heatwave of the year (I'm in the PNW, so it was mid-June, lol). My family and I are incredibly pleased with the outcome. Saving over $6000 on this job allowed my family to take a well needed vacation this year!

    Review by Matthew

    - Verified Buyer

    Posted on

  42. Happy Homeowner
    I am very satisfied with the products that I purchased from HVAC Direct. I recently got a quote from a local HVAC contractor for $8800 to add A/C to my home. I purchased every component required to do the installation myself for less than $2700 delivered to my driveway. The installation took me the better part of a weekend, but it was completed and the system was fully operational just in time for the first heatwave of the year (I'm in the PNW, so it was mid-June, lol). My family and I are incredibly pleased with the outcome. Saving over $6000 on this job allowed my family to take a well needed vacation this year!

    Review by Matthew

    - Verified Buyer

    Posted on

  43. Happy Homeowner
    I am very satisfied with the products that I purchased from HVAC Direct. I recently got a quote from a local HVAC contractor for $8800 to add A/C to my home. I purchased every component required to do the installation myself for less than $2700 delivered to my driveway. The installation took me the better part of a weekend, but it was completed and the system was fully operational just in time for the first heatwave of the year (I'm in the PNW, so it was mid-June, lol). My family and I are incredibly pleased with the outcome. Saving over $6000 on this job allowed my family to take a well needed vacation this year!

    Review by Matthew

    - Verified Buyer

    Posted on

  44. Pleased
    items arrived on time and no damage or complaints. I am very pleased so far with the product and your service.

    Review by Thomas

    - Verified Buyer

    Posted on

  45. Pleased
    items arrived on time and no damage or complaints. I am very pleased so far with the product and your service.

    Review by Thomas

    - Verified Buyer

    Posted on

  46. Pleased
    items arrived on time and no damage or complaints. I am very pleased so far with the product and your service.

    Review by Thomas

    - Verified Buyer

    Posted on

  47. Pleased
    items arrived on time and no damage or complaints. I am very pleased so far with the product and your service.

    Review by Thomas

    - Verified Buyer

    Posted on

  48. Pleased
    items arrived on time and no damage or complaints. I am very pleased so far with the product and your service.

    Review by Thomas

    - Verified Buyer

    Posted on

  49. Working really well
    Everything is working really well! So glad we found HVAVDirect! It saved us over $4,000.00 going this route. HVACDirect was very helpful throughout the process.

    Review by Mary

    - Verified Buyer

    Posted on

  50. Great experience
    I just got unit working yesterday. It’s only been a day , but what I can say is purchasing to shipping went very well. Shipping was fast, but I wish company would have given me some notice on when they would arrive. This is a home I’m remodeling, so they were lucky my son was there doing some work. Not sure if they would have set it in driveway if nobody was home.
    Overall great experience with hvac direct and so so with delivery company.

    Review by Craig

    - Verified Buyer

    Posted on

  51. thank you
    i would like to say that the product arrived on time and in good working order we had it installed and it is working fine. thank you for the help with which one to buy.

    Review by ben

    - Verified Buyer

    Posted on

  52. Very pleased
    I was very pleased with the air handler and condenser, they were both of good quality and are working well so far at my customers house. I will definitely continue working with hvacdirect in the future and will talk to you soon. Thank you for all the help

    Review by Jody

    - Verified Buyer

    Posted on

  53. Works great
    Thank you for helping us get the condenser. It works great.

    Review by Jack

    - Verified Buyer

    Posted on

  54. Works great
    Everything works great and the team at HVACDirect was easy to work with. I appreciated their help in getting me what I needed and shipping it quickly.

    Review by Mary

    - Verified Buyer

    Posted on

  55. Highest quality
    As far as I can tell the products purchase from you are of the highest quality. Installing the equipment in my home allowed me time to avoid shortcuts in workmanship, so only time will tell. I suggest you ask the question again in twenty years. maintenance is the key now including air filters, cleaning of coils and replacing switches as they reach their end of service life.

    Formerly I was licensed in the State of Texas Class B environmental and commercial allowing all of that to expire December 28, 2004. I'm 63 years of age now, employed outside of this industry and no longer have to climb into attics.

    Finally I appreciate the interactions with your sales staff. They have proven themselves generous and knowledgeable. I would appreciate seeing an expansion of your services to include replacement parts.

    Thanks for your inquiry, make it a great day and God bless The United States of America.

    Review by James

    - Verified Buyer

    Posted on

  56. Very satisfied
    I'm very satisfied on the unit thank yall so much

    Review by Justin

    - Verified Buyer

    Posted on

  57. Thank you
    Thank you. The whole experience with HVAC Direct has been terrific!

    Review by Christopher

    - Verified Buyer

    Posted on

  58. Everything was as stated
    Everything was as stated

    Review by Tonya

    - Verified Buyer

    Posted on

  59. great - easy to install
    great - easy to install

    Review by jon

    - Verified Buyer

    Posted on

  60. Good quality
    The products appear to be good quality. I am still waiting to have them installed in our new home. Service was good no issues. I have recommended your company to other people.

    Review by Bob

    - Verified Buyer

    Posted on

  61. All good
    Everything is all good. Equipment arrived 3 days earlier than expected (and this was during the Holidays). As usual, great service, great prices, great equipment. Above all, great people – you guys called me about my order and fixed an issue I wasn’t even aware of. I love working with your team – you guys rock!

    Review by Steve

    - Verified Buyer

    Posted on

  62. Working great
    Furnace is working great! My installer said the air quest was a quality built furnace.

    Review by Dena

    - Verified Buyer

    Posted on

  63. Love my furnace
    I love my furnace that I purchase from your company, I will refer you to all my friends! With the money I saved, I was able to have a Merry Christmas thanks!

    Review by Satonya

    - Verified Buyer

    Posted on

  64. Perfect size
    Install went great. Would recommend to anyone. Thanks!

    Review by Michael

    - Verified Buyer

    Posted on

  65. well built
    Order arrived in a timely manner. It was nicely packaged for proper transport without damage. All items on order were present.

    No installation manuals, no owners manuals and no warranty paperwork were included with shipment, very disappointed in that! With the exception of the filter box I did get some paperwork with it.

    Products look well built. I haven't installed them yet.

    Review by Keith

    - Verified Buyer

    Posted on

  66. Great
    Great customer service, great agent, fast delivery, a kind of fair pricbut Thank You for your service over all.

    Review by Max

    - Verified Buyer

    Posted on

  67. happy
    everything runs great and we are happy

    Review by michael

    - Verified Buyer

    Posted on

  68. So far so good
    Gas furnace

    Review by Robert

    - Verified Buyer

    Posted on

Items 1 to 10 of 68 total

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