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Reviews for Goodman 3.5 Ton 14 SEER 92% 80,000 BTU Furnace & AC System - R410A Upflow

Customer Reviews

Items 11 to 20 of 111 total

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  1. Everything about this company and there products are too notch
    Service is great, calling and getting someone to assist was easy and a delight. Product shipped on time, arrived in perfect condition.
    Price was better than anywhere else
    I would not use any other company for any of my HVAC needs
    Highly recommend

    Review by AHB

    - Verified Buyer

    Posted on

  2. 3 ton units
    The units have performed great and the price couldn't be beat .

    Review by B

    - Verified Buyer

    Posted on

  3. Great Product & Great Service
    Great support & Great Prices for Great Equipment !!!

    Review by Gregg M.

    - Verified Buyer

    Posted on

  4. Seems good so far
    Product was delivered fast, price was cheap, and worked perfectly.

    Review by Danny

    - Verified Buyer

    Posted on

  5. Ok overall
    So far so good. It has been in service for only 2 weeks as a heat pump. I hope it works well in AC mode as well. Some sort of feet on the bottom of the unit to help leveling and reduce vibration would be nice.

    Review by Bono

    - Verified Buyer

    Posted on

  6. Blessed
    I was so pleased to be able to purchase my unit for thousands less than from a local HVAC company.

    Review by Preacher

    - Verified Buyer

    Posted on

  7. Really impressive
    First i want to say that your customer service is really impressive. The units i got are great and were perfectly shipped.

    Review by Leen

    - Verified Buyer

    Posted on

  8. Works Great
    Works great!! Received quickly!! No complaints here!!

    Review by Jeffrey

    - Verified Buyer

    Posted on

  9. No complaints
    Unit has worked great for the last few months. Can’t wait to see how it performs in the winter when I switch it over to heat mode.

    Review by Kelly

    - Verified Buyer

    Posted on

  10. Cheaper than local wholesalers
    I am happy with my new heatpump system. I am a retired A/C tech and was able to buy from y’all cheaper than local wholesalers.

    Review by Ken

    - Verified Buyer

    Posted on

  11. Delivered Quickly
    Product was delivered quickly, and the unit is working great! I had hoped the carrier would have been able to load it into our warehouse, but instead he had to drop it on the sidewalk next to our building due to his truck being so large and company policy. Other than that, it was a smooth transaction.

    Thanks again,

    Review by Anthony

    - Verified Buyer

    Posted on

  12. Great experience
    Great experience with this company and friendly staff. I have recommended HVAC direct to many people. Thank you.

    Review by Robbie

    - Verified Buyer

    Posted on

  13. Perfect
    You guys were perfect and your freight delivery guy was above and beyond. Thanks

    Review by Phillip

    - Verified Buyer

    Posted on

  14. Very happy
    Very happy with the heat pump system. Working well

    Review by Ray

    - Verified Buyer

    Posted on

  15. Go Goodman
    Had this put in 2 weeks ago. The performance is amazing. I have purchased Goodman for 30 years and will continue.

    Review by Steve

    - Verified Buyer

    Posted on

  16. Great Experience
    I had a great experience with my purchase from HVACDirect. I worked with Chad and he did an incredible job helping me to find an AC unit and had it delivered within a couple days. I'm especially grateful for his assistance because I do have a couple local AC companies that were not able to get a unit for between 2 and 4 weeks due to supply chain issues. My impression was Chad really put forth extra effort to be able to get the unit quickly. It was over 100 degrees and the existing unit failed completely so his effort was very much appreciated.



    Lastly - I did want to share that because of the great work by Chad that I was able to cancel my order from Alpine home air since they failed to meet their promise to ship the same day as the payment was made by several days. In fact, I received my order sooner than I would have received the unit from Alpine Air if they would have shipped it on time.



    HVAC Direct has a new loyal customer as a result.



    Thank you very much.

    Review by Bill

    - Verified Buyer

    Posted on

  17. Impressed
    I'm really impressed with the product and customer service i have received throughout this whole process. My unit is working fine and was an easy replacement for what I had. I would recommend your business to anyone whose looking for HVAC products.

    Review by Corrie

    - Verified Buyer

    Posted on

  18. Great Unit
    Good price and quality

    Review by Jeff

    - Verified Buyer

    Posted on

  19. Received 1.5 Ton Goodman Heat Pump
    The unit was well packaged, delivered on time, and was a no hassle purchase. I am well pleased with HVAC Direct and will be using them again.

    Review by Hank B

    - Verified Buyer

    Posted on

  20. Received 1.5 Ton Goodman Heat Pump
    The unit was well packaged, delivered on time, and was a no hassle purchase. I am well pleased with HVAC Direct and will be using them again.

    Review by Hank B

    - Verified Buyer

    Posted on

  21. Very pleased
    We are very pleased with our Goodman unit. It works well for our needs

    Review by Alla

    - Verified Buyer

    Posted on

  22. Very pleased
    We are very pleased with our Goodman unit. It works well for our needs

    Review by Alla

    - Verified Buyer

    Posted on

  23. Very pleased
    We are very pleased with our Goodman unit. It works well for our needs

    Review by Alla

    - Verified Buyer

    Posted on

  24. Very pleased
    We are very pleased with our Goodman unit. It works well for our needs

    Review by Alla

    - Verified Buyer

    Posted on

  25. Very pleased
    We are very pleased with our Goodman unit. It works well for our needs

    Review by Alla

    - Verified Buyer

    Posted on

  26. Very pleased
    We are very pleased with our Goodman unit. It works well for our needs

    Review by Alla

    - Verified Buyer

    Posted on

  27. Best customer service
    The products are great for the houses I flip. You all have the best customer service of any place I have ever bought from and I tell all

    my investor friends that:-)

    Review by Miranda

    - Verified Buyer

    Posted on

  28. Best customer service
    The products are great for the houses I flip. You all have the best customer service of any place I have ever bought from and I tell all

    my investor friends that:-)

    Review by Miranda

    - Verified Buyer

    Posted on

  29. Best customer service
    The products are great for the houses I flip. You all have the best customer service of any place I have ever bought from and I tell all

    my investor friends that:-)

    Review by Miranda

    - Verified Buyer

    Posted on

  30. Best customer service
    The products are great for the houses I flip. You all have the best customer service of any place I have ever bought from and I tell all

    my investor friends that:-)

    Review by Miranda

    - Verified Buyer

    Posted on

  31. Best customer service
    The products are great for the houses I flip. You all have the best customer service of any place I have ever bought from and I tell all

    my investor friends that:-)

    Review by Miranda

    - Verified Buyer

    Posted on

  32. Best customer service
    The products are great for the houses I flip. You all have the best customer service of any place I have ever bought from and I tell all

    my investor friends that:-)

    Review by Miranda

    - Verified Buyer

    Posted on

  33. Wonderufl
    Thank you for being able to deliver to my home. The products are wonderful! We have recommended you guys and we were recommended to you all as well. Well worth my time and money. Hope you all continue doing business with working class people and continue to strive. Again thank you hvac direct!

    Review by Catherine

    - Verified Buyer

    Posted on

  34. Really good
    the unit has been installed and it has been running really good.

    Thank you very much for your help.

    Review by Cesar

    - Verified Buyer

    Posted on

  35. 5 Stars
    I am a "used-to-be"; I used to be in the trade, and so decided self installation with all my supplies was my best path. It was definitely a good one. I have a vacuum pump, manifolds, micron gage, supplies, everything but a recovery unit and recovery cylinder, so I was pretty much good to go. I hooked up with a pal and we recovered the refrigerant from the old unit.

    All the new is good news:

    The condenser was overpack wrapped with additional 1" thick protective cardboard.

    The line set was packaged inside the overpack for the condenser.

    Review by Tom

    - Verified Buyer

    Posted on

  36. Working perfectly
    Had a dent in the outside unit, truck driver took pictures of area upon my pick up,

    Had it installed 7/16/22, working perfectly,

    Review by Claude

    - Verified Buyer

    Posted on

  37. Great
    Everything came undamaged, the extra time and care in packaging equipment will save you thousands in returns I'm sure, thank you.

    Review by Tim

    - Verified Buyer

    Posted on

  38. Very Satisfied
    Overall, I am very satisfied with the performance of the system and my buying experience with HVACDirect. I received the entire heat pump system (i.e. indoor and outdoor units and refrigerant line) within 4 days of placing the order, and all material was received undamaged and in full working order. The material came well packed and secured. My only critical comment is that the shipping notice was sent to me on the morning of the day I received the unit - more advance notice would have been helpful. I would highly recommend HVACDirect based on my experience.

    Review by Jim

    - Verified Buyer

    Posted on

  39. Thrilled
    I'm absolutely thrilled with it. Couldn't be happier. The new system is installed and working incredibly well. I saved a ton of money ordering it wholesale rather than through an HVAC dealer. Delivery was prompt and received in good order. Thank you guys so much.

    Review by Isaac

    - Verified Buyer

    Posted on

  40. Never a bad experience
    I have been ordering from your company for a while and have never had a bad experience, Your sales guy Shawn is one of the best I’ve ever worked with

    Review by David

    - Verified Buyer

    Posted on

  41. No complaints
    It was great! No complaints !!!

    Review by David

    - Verified Buyer

    Posted on

  42. Extremely Helpful
    Your team saved me lots of money and was extremely helpful. Thank you..

    Review by Jeremy

    - Verified Buyer

    Posted on

  43. Great service
    I'm an HVAC tech I can get my units for less with HVACDIRECT than my local supply co. I just bought ana 2 ton Goodman air handler and will be buying a heat pump condenser soon from these guys. they are very knowledgeable and provide great service

    Review by TD

    - Verified Buyer

    Posted on

  44. Good
    I’m enjoying my new air conditioner just in time for summer! So far so good, thanks!

    Review by Teresa

    - Verified Buyer

    Posted on

  45. Good
    I’m enjoying my new air conditioner just in time for summer! So far so good, thanks!

    Review by Teresa

    - Verified Buyer

    Posted on

  46. Working great
    I did this on behalf of my mother and in the end beyond happy cause between ordering from you guys and install I saved almost half overall...$2700 vs $5200 estimate. So far it's working great and I already gave a review on BBB

    Review by John

    - Verified Buyer

    Posted on

  47. Working great
    I did this on behalf of my mother and in the end beyond happy cause between ordering from you guys and install I saved almost half overall...$2700 vs $5200 estimate. So far it's working great and I already gave a review on BBB

    Review by John

    - Verified Buyer

    Posted on

  48. Amazed
    I was truly amazed how fast the shipping was A+

    Review by Kenneth

    - Verified Buyer

    Posted on

  49. Above and beyond
    The unit purchased was installed and is operating as intended.
    I picked the parts up at the Dayton warehouse and want to give a huge shout out to your team in Dayton. They went above and beyond to get me back on the road to Tennessee.
    Thanks to you all for the great customer service.

    Review by Brad

    - Verified Buyer

    Posted on

  50. Above and beyond
    The unit purchased was installed and is operating as intended.
    I picked the parts up at the Dayton warehouse and want to give a huge shout out to your team in Dayton. They went above and beyond to get me back on the road to Tennessee.
    Thanks to you all for the great customer service.

    Review by Brad

    - Verified Buyer

    Posted on

  51. Works great
    Unit was as described,
    works great,
    has a local hvac comapny do the install...
    no problems.

    Review by John

    - Verified Buyer

    Posted on

  52. Works great
    Unit was as described,
    works great,
    has a local hvac comapny do the install...
    no problems.

    Review by John

    - Verified Buyer

    Posted on

  53. Thrilled with my experience
    Sorry it has taken so long to get back to you but have just recently installed heat pump units. I was thrilled with my experience shopping at HVACDirect.com. The products selection is wonderful, the prices are great and the shipping time is unbelievable. My items were in my possession only two days after placing my order.


    I look forward to continued business with HVACDirect.com.

    Review by Brenda

    - Verified Buyer

    Posted on

  54. Thrilled with my experience
    Sorry it has taken so long to get back to you but have just recently installed heat pump units. I was thrilled with my experience shopping at HVACDirect.com. The products selection is wonderful, the prices are great and the shipping time is unbelievable. My items were in my possession only two days after placing my order.


    I look forward to continued business with HVACDirect.com.

    Review by Brenda

    - Verified Buyer

    Posted on

  55. Excellent
    Excellent experience! Will do business with your company again.

    Review by Flora

    - Verified Buyer

    Posted on

  56. Fantastic product
    I have owned my house for over 20 yrs. When it was built it came with a Goodman heat pump. It just died, very impressed. Now I will buy another Goodman, hope for the same quality and years of service.

    Review by James

    - Verified Buyer

    Posted on

  57. Noisy
    The GSZ140241LA engineering has moved to a Taiwanese Reichi compressor (same with the 1.5T) that has a fairly unpleasant metallic sound, mainly on the left side of the unit. Unit performs exactly in line with the datasheet, at least. Recommend going to one of the 16 SEER offerings where you still get a Copeland compressor, or upsize to 3T where you get LG, which also appears to be a nice compressor.

    Review by Robert

    - Verified Buyer

    Posted on

  58. Best customer service
    The products are great for the houses I flip. You all have the best customer service of any place I have ever bought from and I tell all

    my investor friends that:-)

    Review by Miranda

    - Verified Buyer

    Posted on

  59. Thank you!
    Thank you! We are enjoying our new heat pump ! In fact we have used the a/c and the heating system both in the same week!!!

    Review by Jesus

    - Verified Buyer

    Posted on

  60. Thank you!
    Thank you! We are enjoying our new heat pump ! In fact we have used the a/c and the heating system both in the same week!!!

    Review by Jesus

    - Verified Buyer

    Posted on

  61. No Complaints!
    This heat pump is great! Installer got it going for me and has doing good.

    Review by Jacob

    - Verified Buyer

    Posted on

  62. Going good
    Everything,going good so far,the only problem it's to quite,thanks,

    Review by Harry

    - Verified Buyer

    Posted on

  63. Going good
    Everything,going good so far,the only problem it's to quite,thanks,

    Review by Harry

    - Verified Buyer

    Posted on

  64. It was great!
    It was great!

    Review by Daniel

    - Verified Buyer

    Posted on

  65. It was great!
    It was great!

    Review by Daniel

    - Verified Buyer

    Posted on

  66. Exceptionally good prices easy delivery to your house right on
    Goodman what is the best name in Home Heating and Air Conditioning

    Review by Micheal

    - Verified Buyer

    Posted on

  67. Excellent place to shop reasonable prices
    Very reasonable in price is Dependable business

    Review by Micheal

    - Verified Buyer

    Posted on

  68. Very pleased
    I am very pleased with the unit. It was packaged to prevent damage. It was delivered as scheduled and the delivery person was personal and capable.

    Review by Paul

    - Verified Buyer

    Posted on

  69. Very pleased
    I am very pleased with the unit. It was packaged to prevent damage. It was delivered as scheduled and the delivery person was personal and capable.

    Review by Paul

    - Verified Buyer

    Posted on

  70. Love it
    I love it. No complaints

    Review by Luke

    - Verified Buyer

    Posted on

  71. Love it
    I love it. No complaints

    Review by Luke

    - Verified Buyer

    Posted on

  72. Great job
    Great job!! Received a few days after order was placed. Every thing was exactly as expected.

    Review by Harry

    - Verified Buyer

    Posted on

  73. Great job
    Great job!! Received a few days after order was placed. Every thing was exactly as expected.

    Review by Harry

    - Verified Buyer

    Posted on

  74. Great price
    Great price super delivery on time

    Review by Heriberto

    - Verified Buyer

    Posted on

  75. Great price
    Great price super delivery on time

    Review by Heriberto

    - Verified Buyer

    Posted on

  76. Very pleased
    We are very pleased with our Goodman unit. It works well for our needs

    Review by Alla

    - Verified Buyer

    Posted on

  77. Very pleased
    I am very pleased with the service you guys provided. The equipment showed up in a timely fashion and was in good condition as it is expected to be. I would recommend your company to others.

    Review by Dylan

    - Verified Buyer

    Posted on

  78. Very pleased
    I am very pleased with the service you guys provided. The equipment showed up in a timely fashion and was in good condition as it is expected to be. I would recommend your company to others.

    Review by Dylan

    - Verified Buyer

    Posted on

  79. Working Great
    The unit is installed and working great. The initial purchase online was simple and easy to use. However, the first delivery was subpar but that was clearly not your fault. I was very surprised and pleased with the quick response of taking care of the damaged unit. I will definitely order from you guys again in the future!

    Review by Michael

    - Verified Buyer

    Posted on

  80. Working Great
    The unit is installed and working great. The initial purchase online was simple and easy to use. However, the first delivery was subpar but that was clearly not your fault. I was very surprised and pleased with the quick response of taking care of the damaged unit. I will definitely order from you guys again in the future!

    Review by Michael

    - Verified Buyer

    Posted on

  81. Positive experience
    Positive experience all around! Excellent job palletizing the unit for shipping. The unit was actually sitting in my garage ready to be installed before I got the email saying that it had shipped. I would highly recommend HVAC Direct!

    Review by Andrew

    - Verified Buyer

    Posted on

  82. Positive experience
    Positive experience all around! Excellent job palletizing the unit for shipping. The unit was actually sitting in my garage ready to be installed before I got the email saying that it had shipped. I would highly recommend HVAC Direct!

    Review by Andrew

    - Verified Buyer

    Posted on

  83. Really impressive
    First i want to say that your customer service is really impressive. The units i got are great and were perfectly shipped.

    Review by Leen

    - Verified Buyer

    Posted on

  84. Works Great
    Works great!! Received quickly!! No complaints here!!

    Review by Jeffrey

    - Verified Buyer

    Posted on

  85. Cheaper than local wholesalers
    I am happy with my new heatpump system. I am a retired A/C tech and was able to buy from y’all cheaper than local wholesalers.

    Review by Ken

    - Verified Buyer

    Posted on

  86. Delivered Quickly
    Product was delivered quickly, and the unit is working great! I had hoped the carrier would have been able to load it into our warehouse, but instead he had to drop it on the sidewalk next to our building due to his truck being so large and company policy. Other than that, it was a smooth transaction.

    Thanks again,

    Review by Anthony

    - Verified Buyer

    Posted on

  87. Great experience
    Great experience with this company and friendly staff. I have recommended HVAC direct to many people. Thank you.

    Review by Robbie

    - Verified Buyer

    Posted on

  88. Perfect
    You guys were perfect and your freight delivery guy was above and beyond. Thanks

    Review by Phillip

    - Verified Buyer

    Posted on

  89. Very happy
    Very happy with the heat pump system. Working well

    Review by Ray

    - Verified Buyer

    Posted on

  90. Great Experience
    I had a great experience with my purchase from HVACDirect. I worked with Chad and he did an incredible job helping me to find an AC unit and had it delivered within a couple days. I'm especially grateful for his assistance because I do have a couple local AC companies that were not able to get a unit for between 2 and 4 weeks due to supply chain issues. My impression was Chad really put forth extra effort to be able to get the unit quickly. It was over 100 degrees and the existing unit failed completely so his effort was very much appreciated.



    Lastly - I did want to share that because of the great work by Chad that I was able to cancel my order from Alpine home air since they failed to meet their promise to ship the same day as the payment was made by several days. In fact, I received my order sooner than I would have received the unit from Alpine Air if they would have shipped it on time.



    HVAC Direct has a new loyal customer as a result.



    Thank you very much.

    Review by Bill

    - Verified Buyer

    Posted on

  91. Impressed
    I'm really impressed with the product and customer service i have received throughout this whole process. My unit is working fine and was an easy replacement for what I had. I would recommend your business to anyone whose looking for HVAC products.

    Review by Corrie

    - Verified Buyer

    Posted on

  92. Wonderufl
    Thank you for being able to deliver to my home. The products are wonderful! We have recommended you guys and we were recommended to you all as well. Well worth my time and money. Hope you all continue doing business with working class people and continue to strive. Again thank you hvac direct!

    Review by Catherine

    - Verified Buyer

    Posted on

  93. Really good
    the unit has been installed and it has been running really good.

    Thank you very much for your help.

    Review by Cesar

    - Verified Buyer

    Posted on

  94. 5 Stars
    I am a "used-to-be"; I used to be in the trade, and so decided self installation with all my supplies was my best path. It was definitely a good one. I have a vacuum pump, manifolds, micron gage, supplies, everything but a recovery unit and recovery cylinder, so I was pretty much good to go. I hooked up with a pal and we recovered the refrigerant from the old unit.

    All the new is good news:

    The condenser was overpack wrapped with additional 1" thick protective cardboard.

    The line set was packaged inside the overpack for the condenser.

    Review by Tom

    - Verified Buyer

    Posted on

  95. Working perfectly
    Had a dent in the outside unit, truck driver took pictures of area upon my pick up,

    Had it installed 7/16/22, working perfectly,

    Review by Claude

    - Verified Buyer

    Posted on

  96. Great
    Everything came undamaged, the extra time and care in packaging equipment will save you thousands in returns I'm sure, thank you.

    Review by Tim

    - Verified Buyer

    Posted on

  97. Very Satisfied
    Overall, I am very satisfied with the performance of the system and my buying experience with HVACDirect. I received the entire heat pump system (i.e. indoor and outdoor units and refrigerant line) within 4 days of placing the order, and all material was received undamaged and in full working order. The material came well packed and secured. My only critical comment is that the shipping notice was sent to me on the morning of the day I received the unit - more advance notice would have been helpful. I would highly recommend HVACDirect based on my experience.

    Review by Jim

    - Verified Buyer

    Posted on

  98. Thrilled
    I'm absolutely thrilled with it. Couldn't be happier. The new system is installed and working incredibly well. I saved a ton of money ordering it wholesale rather than through an HVAC dealer. Delivery was prompt and received in good order. Thank you guys so much.

    Review by Isaac

    - Verified Buyer

    Posted on

  99. Never a bad experience
    I have been ordering from your company for a while and have never had a bad experience, Your sales guy Shawn is one of the best I’ve ever worked with

    Review by David

    - Verified Buyer

    Posted on

  100. No complaints
    It was great! No complaints !!!

    Review by David

    - Verified Buyer

    Posted on

  101. Great service
    I'm an HVAC tech I can get my units for less with HVACDIRECT than my local supply co. I just bought ana 2 ton Goodman air handler and will be buying a heat pump condenser soon from these guys. they are very knowledgeable and provide great service

    Review by TD

    - Verified Buyer

    Posted on

  102. Exceptionally good prices easy delivery to your house right on
    Goodman what is the best name in Home Heating and Air Conditioning

    Review by Micheal

    - Verified Buyer

    Posted on

  103. Excellent place to shop reasonable prices
    Very reasonable in price is Dependable business

    Review by Micheal

    - Verified Buyer

    Posted on

  104. I love my furance
    Love the unit wish I would have known about your company a long time ago

    Review by Margaret

    - Verified Buyer

    Posted on

  105. Great Unit
    Good price and quality

    Review by Jeff

    - Verified Buyer

    Posted on

  106. Amazed
    I was truly amazed how fast the shipping was A+

    Review by Kenneth

    - Verified Buyer

    Posted on

  107. No complaints
    Unit has worked great for the last few months. Can’t wait to see how it performs in the winter when I switch it over to heat mode.

    Review by Kelly

    - Verified Buyer

    Posted on

  108. Will do business again!
    Outstanding company to work with. Had an issue that was now fault of their own but one phone call and it was handled!! Thank you HVAC Direct!!

    Review by Curtis

    - Verified Buyer

    Posted on

  109. Fantastic product
    I have owned my house for over 20 yrs. When it was built it came with a Goodman heat pump. It just died, very impressed. Now I will buy another Goodman, hope for the same quality and years of service.

    Review by James

    - Verified Buyer

    Posted on

  110. No Complaints!
    This heat pump is great! Installer got it going for me and has doing good.

    Review by Jacob

    - Verified Buyer

    Posted on

  111. Go Goodman
    Had this put in 2 weeks ago. The performance is amazing. I have purchased Goodman for 30 years and will continue.

    Review by Steve

    - Verified Buyer

    Posted on

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