Reviews for 36,000 BTU 19.2 SEER Mitsubishi Quad Zone Heat Pump System 6+9+9+15 - Wall Mounted

Outstanding customer service and support

So, I ordered the wrong unit! Iexplained what I did to Ben and he gave me an RMA number to return the unit and then Taylor helped me order the unit I needed. I just received it and looking forward to installing it. I will hire a plumber to cut the line to proper length, flare the ends of the pipes, vacuum the lines and add refrigerant to compensate for the added length. I can't see buying a pump and gauges for a one time install. Glad I did not buy Mr. Cool, you are stuck with the extra line since you can't cut it to fit. HVACDirect is the way to go! Thanks fellas,

So glad we made the switch from our ducted system to the mini splits. Besides increased energy efficiency, we are SO much more comfortable. They quickly get the rooms to temperature compared to the old one which took much longer and wasted money cooling rooms we weren’t using.

The unit has worked great!! My son installed it without any problems. I greatly appreciate your company’s customer service also. Thank you.

Need better source for mini splits

I install these units more and more frequently and the Mitsubishi is top in its class

This is a nice, quality product. I bought this for our house as I have one in my office and never have issue with it. Would buy again if had to

My husband and I argued over the mitsubishi or the cheaper brands.I did the research, talked with the hvacdirect guys twice, then put them on the phone with him. He was convinced! great staff, great product!! Thanks hvacdirect.com