Reviews for 18,000 BTU ACiQ Standard 24 SEER2 Single Zone Wall Mounted Mini Split Heat Pump System – R454B | 230V

The A/C unit arrived as promised in 2 separate packages. The main box was slightly damaged but the product inside was OK due to the excellent package material used in shipping. Installation went well and the noise level when running is quieter than my old A/C. Cools great and the heat option is a bonus. Overall I am very happy with this unit and would purchase this brand again.

We received the order very quickly and the equipment was in great packaging. I had my installers install this equipment on February 4, started up and works great, however, my technician sent me a photo of the suction service valve, looks like the stem was stripped, he managed to get the service valve open but we will never be able to service this valve in the future in the event we have to close the service valve again, I can forward the picture to you if needed.
We are satisfied with the equipment and operation.

Cannot say enough about their units, I have gotten total 4 units (1 Hybrid heat pump and gas furnace, 2 Heat pumps (yet to be installed), and this 1 garage mini split) installed at my property and it works flawlessly all the time. They are very well built products, gets the job done at way lower price point. I heard about aciq from my HVAC contractor and after researching about this brand name, I decided to try it out, I am glad I did that. Our contractor just finished installing this mini split in our Garage and it looks and works very well.
Very quiet, efficient, and gets the job done. They also come with decent warranty too depending on your model. Hoping never have to deal with the warranty though!
I would highly recommend these units if you can find local contractor who can install these professionally.

Great product! Easy installation. The rep that helped me was outstanding, very professional and answered all my questions.

Installed this system myself. Had to call tech support a few times to keep me on track, which was a big help.
Watched some generic youtube videos as well.
This system works great and is keeping g my 2500sqft home in Tahoe warm.

Easy to mount, works flawlessly, very quiet, and maintains set temperature.

Very satisfied so far

The equipment is excellent, and we are getting what we hoped for.

I am very happy with the order so far but we have not installed them yet. I am meeting with my contractor tomorrow in fact to make that plan for the installation so I will keep you posted as to how it's going.

Everything is fine so far. I have everything in place waiting for a friend of mine to connect the unit. The delivery went well and the packaging was great. I am looking forward to getting things running. You Guys are great. I will recommend you to other people.