Reviews for 9,000 BTU ACiQ Standard 24.5 SEER2 Single Zone Wall Mounted Mini Split Heat Pump System – R454B | 115V

My purchase went smoothly, had a couple of hiccups with delivery but nothing drastic. Since this was my first experience with installing a minisplit, the instructions on installing were very difficult to follow. Because of this it did take a little longer to figure out. The hvac tech that I had contacted took some time to get here so the unit wasn't charged until yesterday. So far, I am very happy with the product performance.

This unit is perfect for my bedrooms.

This unit is perfect for my bedrooms.

This unit is perfect for my bedrooms.

Chose the unit due to the price and warranty. Very happy with the results and 0 issues.

Chose the unit due to the price and warranty. Very happy with the results and 0 issues.

Chose the unit due to the price and warranty. Very happy with the results and 0 issues.

I received my mini split heating/AC unit very quickly and I'm so far very pleased with my purchase experience. As far as product satisfaction, I'll have to get back to you later. Our tiny home that it is going into will not be complete until spring.

Happy with the new system.

You guys did a great job. Bought a mini split unit and a conventional hvac system last fall. We just got time to install the mini split. We had problems with the new unit. We had to go through some back and forth with your company but in the end you sent me a new outside unit. It now works flawlessly. My hvac technician said he we was surprised you sent out a new unit instead of throwing parts at it like he has had companies do in the past. I have a repair shop and the unit is in my office and waiting room . You would be surprised how many customers ask about the unit and where I purchased it.
I tell them hvac direct and they stand behind the product.