Reviews for ACIQ 15,000 BTU PTAC Heat Pump Air Conditioner Unit with 5KW Electric Heater 208/230V - R32

fast delivery

The buying was a breeze, delivered it to my office right on time. Would definitely use them again. Haven’t tested the unit yet building won’t be delivered for a couple more weeks

These were two replacement units. Easy to install and working as expected. I will follow up after winter.

My experience with the company has been very positive.

Price was good, service was excellent (called 2x and got great assistance). Delivery was bad because I was told by the salesman that the shipper would contact me a day ahead but the shipper did not, instead because I called HVAC Direct I was then told it was a "no sign" delivery that meant the trucker would drop it off at the top of my driveway next to the street and drive away (confirmed by the driver), leaving a $1000 product vulnerable to theft and weather. But because I called HVAC Direct on the day my delivery was going to occur, they told me it would be that day and the lady I spoke with helped by calling the shipper and asked them to call me when my delivery was eminent and the driver did call so I was present when he came by. Clients need to be informed of this and they need to demand a signed delivery.

Really good

Replaced an older unit of different brand. Works well

Units are nice and appear to be of good quality. Delivery was quick.