Reviews for Goodman 3.5 Ton 14.5 SEER2 92% AFUE 120,000 BTU Furnace and AC System - R32 Upflow

My main complaint is no instructions. I am installing this 10.5 hours away and have no idea what the Tim pieces are for or where they go. I can no way hire a company to install. Kinda not happy.

We are very pleased with the heating unit, which is a marked difference.

Things don't always go perfectly, but thanks to you, hvacdirect, made things right.


It's a nice feeling to know you guys have my back.

My order was received on time and in great condition. System was easily installed and is working well. Thank you for your help!

I am pleased with your company's sales representative (' s) and service. The function of the furnace seems to be very good so far. I haven't received an Xcell bill yet, so I can't speak about the efficiency.

The air conditioner hasn't been installed because it's in the middle of winter, so that will have to wait.

I really appreciate everything that you did to make my purchase fast and as smoothly as possible. I am very happy with my furnace. It has been installed and works beautifully. Thank you so much.

The order from you folks was well executed, simple, and aided in solving my problem. The work on this end, including installation--not so much.

It’s great and I enjoyed it

We are very happy with our purchase. The delivery was fast, the purchase process was easy and our new furnace works great!

I had an old 70% AFUE, 100k btu gas/forced air furnace in my garage. It was originally in a home that was updated with a couple of additions and said furnace was no longer big enough for the house and was replaced. It was 12 yrs old at the time and a little big for my 900 sq ft garage (in Minnesota) but it worked awesome for almost 30 years.

This fall, the old furnace was having issues and needed to be replaced. So, I purchased a Goodman 80% AFUE, 80k btu from you and put it in. It’s exactly what I wanted and I couldn’t be happier. A 60k btu unit was on the border of recommendation, so I went one up to 80k. Thank you.