Reviews for ACIQ 2.5 Ton 14.3 SEER2 10KW Mobile Home Air Conditioner & Electric Furnace System| R454B

We have an ACIQ ducted system with a Floor unit installed. The thermostat came with the system was not WIFI compatible. We installed the ACIQ smart thermostat with WIFI and HA/HB compatible. There were two minor issues on installation. With HA/HB setup will require R & C wires installed for powering the unit. Installation guide will say this in start up section. The other issue is all HVAC systems,(ours were ducted unit and floor unit will need to be in same mode,(heating, cooling, etc.) or the thermostat will flash a communication error. Once we figured this out, everything worked great.

Our electric heater was 36 years old when it went out last month. I found hvacdirect.com online. I called them up and Brandon was very helpful. I was thinking I needed a bigger unit which requires a new 65 amp to be installed. I gave them my zip code and square feet of our home. Brandon let me know that it wasn’t necessary to install a bigger unit. I bought the size he recommended and it works perfectly. I did have to change the thermostat wire form a 2 wire,to a 5 wire. It wasn’t that hard to install at all. I will definitely use this company again and I do recommend buying your hvac needs from them.

Looks great, super-fast and easy setup

Finally! A thermostat that matches the capabilities of the ACiQ heatpumps and air conditioners they are paired with. I replaced my KJR-120N "smart" thermostats that look like they are left over from the early 2000's with these beauties and could not be happier. For one thing, the temperature is accurate right out of the box. The color touch screen user interface is intuitive, setup is simple, and ease of use could not be any friendlier. WiFi setup was a breeze too - all at a decent price point. The modern design fits in contemporary décor, and "pop-in" bracket made mounting to the wall simple. Printed instruction manual was not needed, but nice to have and accurate.

It did what I wanted it to do it’s okay
I got into an arguement with my family though when I read 3 ton I assume it was going to be very heavy so I spent money on a specialized tool to pick it up but when it showed up it wasn’t heavy in fact I could carry it myself I don’t like the fact my family argued with me about it but I wished I wasn’t a fool and assumed it was going to be 3 ton who even knows what the hell tonnage mean I just wish there was some kind of bigass bright letters and words saying it’s not actually 3 ton

Unit arrived quickly with no damage. Works much more efficient than the one I replaced. Luckily, I got one before they were all gone!

It took a hit hard enough to bend the wire grill and fins. The super nice shipping box was untouched . But when the thick corrugated shipping cardboard was removed, there was the dent which seemed to be there before it was shipped. The liquid line was bent (but not kinked) off to the side as well.
Was I happy about that ? No. But it needed to be put in service and I was glad to find a 410a unit at this point.
I can't see the dent from my house as they say. But it should have been a "scratch and dent special" in my opinion.

so far so good. I had to get a few parts made, but up and running!

product arrived very quickly with no damage. works flawlessly much more efficient than the one i replaced.

The AC started right up after finishing the brazing, purge and vacuum. The only minor thing is the 3/8" liquid side needs a coupling brazed on to get a strong connection. I like that a filter drier was included and the build quality was significantly better than the equipment I was ripping out.