I completed the new furnace/AC install, and am very pleased with all the products. My order arrived quickly, was packed/crated very well and delivered with care. One of several nice features of HVAC Direct's website were the sizing calculators and the complete package "kits" (furnace/evaporator coil & condensing unit), which made me confident that the components I was ordering would work with/fit each other. The detailed descriptions with each product also were convenient for comparing the different kits so I knew exactly what I was ordering. The website is well done and convenient to navigate. Although I was hoping to purchase either American Standard or Trane, the ICP (Carrier) products you carried seemed like a reasonable compromise and I was pleased with the build quality of all the components.
Overall, well done website and excellent ordering/shipping experience.
Review byJim
- Verified Buyer
Posted on
Fine
Price
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Quality
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Service
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everything is fine.
If we need more furnaces , we will purchase thru you!
Many thanks
Review byRobert
- Verified Buyer
Posted on
Very impressed
Price
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Quality
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Service
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I am very impressed with your company. From your sales, especially Chad, down to the shipping. On all my previous orders, the packing is done very well and quick. I can’t see me ordering any HVAC equipment with out looking at you first.
Speaking of products, I am very impressed with this ACiQ line. I think the Koreans do some nice stuff.
When I needed some technical support I got quick and helpful info.
I’ve been doing HVAC since 1965. I think the direction you are taking here is the right move. Keep up the great work!
Review byTom
- Verified Buyer
Posted on
Awesome product
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Quality
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Service
100%
Awesome products! And Jeff was one of the best people I have purchased from!!
Review byDaniel
- Verified Buyer
Posted on
Awesome product
Price
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Quality
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Service
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Awesome products! And Jeff was one of the best people I have purchased from!!
Review byDaniel
- Verified Buyer
Posted on
60000 btu air quest furnace
Price
100%
Quality
80%
Service
80%
This unit runs great. Heats my 1500 squre foot house easily..Glad i bought this unit.
Review byBills heating
- Verified Buyer
Posted on
Been great
Price
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Quality
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Service
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My experience has been great so far. Even with the hvac unit delivery being held up do to weather. Not a big deal since we wont be installing for a while as house is still being constructed. I can update further once unit is installed in the fall.
Review byChristine
- Verified Buyer
Posted on
Been great
Price
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Quality
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Service
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My experience has been great so far. Even with the hvac unit delivery being held up do to weather. Not a big deal since we wont be installing for a while as house is still being constructed. I can update further once unit is installed in the fall.
Review byChristine
- Verified Buyer
Posted on
I should have gotten one sooner!
Price
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Quality
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Service
80%
I installed the 3 Ton 18 SEER ACiQ Inverter Heat Pump Condenser with a 5 ton coil that matched my furnace box. The service manual has a chart to set the pressures to based on Temperature when at stable high cool/heat. I have it setup as a dual fuel configuration with my ancient 60% furnace. I am in Iowa and we get negative Temps. This heat pump has already saved me hundreds of dollars on my heating bill.
Review byJocko Smarts
- Verified Buyer
Posted on
Works as it should
Price
100%
Quality
100%
Service
100%
Just got unit installed today. All works as it should. Good sturdy equipment. Great thermostat. Thanks