Reviews for Perfect Aire DIY 18,000 BTU 23.3 SEER Quick Connect Ductless Mini Split Heat Pump w/ WiFi - 230V

I’m really liking the mini split that I ordered. The shipping from HVACDIRECT was excellent. I called in to check if the unit was in stock and the nice lady who answered stated that it was not in stock but that she would do everything she could to ensure one was shipped out as soon as received. I actually received the unit way sooner that I thought. It seems like the product came in right after I ordered it with her on the phone because I had it at my location several days later. The unit was packed very well. It was on a pallet and all the boxes were in the middle and then surrounded by a heavy layer of carboard “walls” put up all around the pieces centered on the pallet. Everything was then wrapped in clear wrap. The instructions were very straight forward and within an hour or two, I had the unit installed and working. It blows a lot more than I thought it would and so far it’s cooled and heated really well. The remote is nice, the unit is quiet, all the parts arrived correctly and without damage. I am a happy customer who will be using HVACDIRECT for all my mini split needs in the future. Excellent experience that I really appreciated. I have it installed in a 30x40 spray foamed metal building.

Like your product works well after install the only complaint I have is not getting feedback when called left messages over three days. Never did hear back, but eventually I figured it out. I sure would have been nice to know I had somebody in the back corner helping me. It felt like after you got your money you were over me and all I had was a couple simple questions

I,m happy to see that and i,m also interest,,Its so good

The unit was easy to install and it is Very quiet,excellent product

One of the best experiences buying on line I ever had, and the product is just wonderful.

As requested below I thought I’d write a quick note about my experience with HVAC Direct.

My Son Nick recommended you guys as he has purchased from you previously… He suggested a “Mr.Cool” item that was not in stock at the time I called, it was suggested to my the Perfect Aire (I believe it is a 18K mini split) was available and would suit my needs for the space. Ordering was uneventful and the shipping was quicker than I expected and a surprise when the driver had a lift gate ! (I fully expected to have to have a couple guys around to get the pallet off the truck).

We followed the supplied instructions (yes, we actually read them !) and the install when faster than I thought it would take.

And the best part is…. The unit works like a charm ! Right out of the box – No issues.

I would highly recommend HVAC Direct to anyone who asks !

Thanks again for the product recommendation, seamless ordering, delivery and great product.

Got the mini split installed and works great

Works great easy install would recommend

Easy to install good price good quality Thinking about getting one more 18,000 diy first have to find out what’s wrong with the mother board I mention.

Even though my cause was not very straight forward, but I manage to install the unit fairly easy. It work perfect and so far I am very satisfy with the performance of the unit. So far I have not have any issue with it and I and my wife are very happy.