2 Ton 15.5 SEER 96% AFUE 60,000 BTU ACiQ Gas Furnace and Heat Pump System - Upflow or Downflow

A complex thermostat has a lot steps, procedures, and settings. Having a readily available and knowledgeable service support is really appreciated.

The service was great, the product came with out a scratch and fit perfectly for the application will use HVAC Direct again

Install went great. Would recommend to anyone. Thanks!

I'm using most of the features this controller offers and it was tricky to get my old ventilator working with this new HVAC system. When we exhausted the knowledge in-house at HVACdirect.com, they referred me to a local expert who stuck with me until all capabilities were functioning perfectly. One thing to know about this controller... If running a whole house ventilation system... there is a 1-1/2 minute delay before the furnace fan begins to do its part. That delay kept me wondering what was wrong for a few weeks but now it all works perfectly. Highly recommend HVACdirect.com and the ION system controller.

About a month ago, my dinosaur of a furnace began to experience delayed ignition, with a large "boom" early in the morning. A thorough cleaning of the burners and inspection did not solve the problem, so I decided to replace it. Just for perspective, I got a quote from a local HVAC company; $4.5K (Yikes!). I'm an avid DYI'er, so after doing some research and finding HVACDirect online, I resolved to replace the furnace myself (in the middle of December, no less). I spoke with a tech at HVAC Direct (super helpful) and gathered as much info as possible. I found the AirQuest furnaces to have good reviews (not the case for Goodman), and so selected my equipment and placed an order. My furnace showed up exactly one week after placing my order and in perfect condition for installation. The install itself went smoothly, but I did spend a few days after working to make sure the condensate drain was bulletproof (would not freeze). Just before Christmas, we got a pretty good winter storm with about a foot of snow and nighttime temperatures of around -3 (I live in Northern New Mexico at about 7000 ft). The new furnace performed flawlessly. I also ended up buying a new thermostat (Ecobee3 lite) that can take advantage of the new two stage furnace. With the new thermostat in place, our new furnace runs like a sewing machine and our house is really, really comfortable. HVAC Direct is a great company and I am very happy with my purchase. In fact, we are planning on replacing my father's furnace soon. My project cost about $1,300.00 for the furnace (60K BTU, 96% AFUE, 2-stage, variable blower) and I installed a new AC condenser on top of it. Early this spring, I'll purchase and install the AC compressor outside. All in, my new furnace and AC should cost me just over $3000.00. Excellent!!!