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27,000 BTU 22 SEER ACiQ Extreme Series Mini Split System w/ 18k Central Ducted Air Handlers and 9k Wall Mount - R410A

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ACiQ

In stock

Model

ACIQ-27Z-HH-M3B / ACiQ-09W-HH-MC / ACiQ-18AHB-HH-M

ID

104708

Your Low Price $3,134.36
Customer reviews
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Customize 27,000 BTU 22 SEER ACiQ Extreme Series Mini Split System w/ 18k Central Ducted Air Handlers and 9k Wall Mount - R410A
27,000 BTU Multi Zone Condenser w/ Extreme Heat
27,000 BTU Multi Zone Condenser w/ Extreme Heat   + $2,650.83
9k BTU Wall Mounted (250 - 400 sq ft)
9k BTU Wall Mounted (250 - 400 sq ft)   + $231.53
18k BTU Ducted (550 - 1,000 sq ft)
18k BTU Ducted (550 - 1,000 sq ft)   + $252.00
Equipment Pad
No-Tear 30 Feet of 3/8" x 3/4" - White
27,000 BTU 22 SEER ACiQ Extreme Series Mini Split System w/ 18k Central Ducted Air Handlers and 9k Wall Mount - ACIQ-27Z-HH-M3B / ACiQ-09W-HH-MC / ACiQ-18AHB-HH-M

$3,134.36

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This ACIQ-27Z-HH-M3B / ACiQ-09W-HH-MC / ACiQ-18AHB-HH-M versatile ACiQ system combines the best of both worlds, featuring a 18K BTU central ducted air handler for your main living spaces and a 9K BTU wall-mounted mini split air handler for areas that may need extra comfort control, such as an addition or bonus room. Ideal for homes with existing ductwork, this setup provides seamless climate control throughout your home while extending cooling and heating to areas not connected to your central duct system. This hybrid solution ensures every room feels just right, delivering targeted comfort where you need it most without the need for extensive renovations.

27,000 BTU Multi Zone Condenser w/ Extreme Heat

OVERVIEW

No Return Policy: All sales of this product are final and are non-refundable. ACiQ is the smart solution to adaptive heating and cooling in almost any space and climate -all at an affordable cost. With the ACIQ-27Z-HH-M3B, you can have up to 3 air handlers run off a single condenser, saving space outside and keeping you perfectly comfortable in your home.

QUICK FACTS

  • 27,000 BTU, 22 SEER multi zone heat pump condenser
  • Designed to function with up to 3 attached air handlers
  • Efficient cooling from 5°F to 122°F outdoor temperatures
  • Efficient heating from -22°F to 75°F outdoor temperatures
  • Integrated Extreme Heat technology with base pan heater
  • Gold Fin full-protection coating on condenser coil
  • Quiet operation at even the highest workloads

27,000 BTU, 22 SEER

The 27,000 BTU, ACIQ-27Z-HH-M3B is designed to easily support up to 3 air handlers at up to 1.25 times the condenser BTU rating, or 33,750 BTU across all air handlers. This adaptive, inverter condenser is constantly self-adjusting to provide the precise amount of heating or cooling needed to maintain your desired temperature in each room or zone. You can set different temperatures room by room, even turn off heating and cooling in unused areas. This, combined with a high efficiency rating of 21.5 SEER, means you are buying a system designed to intelligently save you money both up front and over the lifetime of the unit.

Although the condenser is pre-charged, please note that this model of equipment does not have quick connect line set connectors and is not a self-install unit. You will need a professional to add more refrigerant and vacuum the lines as needed. Installation materials such as line sets, control wire, drain hose, whip and disconnect are not included, but are available at additional cost in the Accessories section to the right of this text. For all multi zone ACiQ condensers, a minimum of two air handlers is needed for the unit to function.


Extreme Heat Base Pan Heater Technology

Each ACiQ condenser has integrated Extreme Heat technology to maximize heat performance in extreme cold weather. Extended heat pump performance (HyperHeat) harnesses the power of inverter condenser with outdoor temp sensing, variable refrigerant flow and variable condenser fan speed to maximize heat extraction all the way down to -22°F. Plus, every Extreme Heat ACiQ condenser includes a base pan heater to keep ice from collecting on the condenser coil during heat pump operation.

ACIQ IntelliHeat Base Pan Heater TechnologyACIQ IntelliHeat Base Pan Heater Technology

ACiQ Quality Construction

Quality Construction

State-of-the-Art manufacturing is behind every ACiQ product, resulting in quiet, effective operation over a long service life. Most models have low ambient heating and cooling.


Highest Efficiency

ACiQ saves you money up front, but also over time by reducing energy bills. Every ACiQ condenser features a variable inverter twin rotary compressor, lowering wear and increasing performance. Compare specs against other brands in the same price category, and you will agree, ACiQ is the best value.

ACiQ Highest Efficiency

ACiQ Longer Warranty

Longer life, longer warranty

Intelligent design goes into every element of ACiQ’s manufacturing ensuring flawless performance for years. Low friction, variable inverter twin rotary compressors give bulletproof reliability. Register equipment at ACiQ.com to extend warranty protection to 7 years parts, 12 years compressor.


Installation and Maintenance

ACiQ multi zone condensers are pre-charged with R410-A refrigerant for 25' per air handler connection. In many cases, no additional refrigerant is needed. All units are run-tested at the factory for years of trouble-free performance. Troubleshooting is easy thanks to unit's self diagnosing control board with alerts that are sent to each connected air handler.

ACIQ Installation and MaintenanceACIQ Installation and Maintenance
Equipment Pad

E Liteis a plastic pad designed as a mounting base for air conditioning condensers. The rugged design provides uniform and generous ribbing for optimum, self-leveling ground support without inserts. E Lite is injection molded from polypropylene, resulting in a pad that is lightweight, but not too light. A subtle texture prevents unit slide and presents a classic appearance, which is enhanced by rounded edges and a concrete gray color. Each pad is molded with its size in raised letters.

  • High recycled plastic content
  • Subtle texture resists unit slide
  • Unaffected by UV or weather
  • Uniform ribbing transfers load evenly
  • Drillable for securing unit
  • Lightweight, yet rugged

No Return Policy

All sales of this product are final and are non-refundable.

18k BTU Ducted (550 - 1,000 sq ft)

ACIQ 18,000 BTU R410A Multi Zone Ducted Air Handler

The ACIQ-18AHB-HH-M central air handler delivers efficient heating and cooling for homes up to 1,000 sq ft, using R410A refrigerant for reliable, year-round comfort.

Key Features

  • 18,000 BTU ducted air handler for multi-zone mini split systems.
  • Compatible with R410A refrigerant.
  • Designed for use with duct systems to provide whole-room or whole-floor comfort.
  • Energy-efficient operation to reduce utility costs.
  • Quiet performance suitable for residential and light commercial spaces.
  • Supports multi-zone system flexibility and reliable operation.

Feature Highlights

Multi-Zone Ducted Comfort

This air handler works with compatible multi-zone outdoor condensers to distribute conditioned air through ducts, providing consistent temperature control in one or more zones while maintaining precise indoor comfort.

Energy-Efficient Operation

Equipped with inverter technology and optimized airflow design, the unit delivers stable indoor temperatures while minimizing energy consumption and operational costs.

Quiet and Discreet Performance

The ducted design ensures silent operation, making it suitable for spaces where noise reduction and discreet installation are important, such as offices, bedrooms, or commercial areas.

What’s Included

  • 1 x 18,000 BTU ACIQ Multi-Zone Ducted Indoor Air Handler
  • Installation Manual
  • Mounting Brackets
  • Air Filter

Recommended Accessories

  • Compatible ACIQ Multi-Zone Outdoor Condenser
  • Ductwork and vents for air distribution
  • Pre-Charged Line Set for R410A connection
  • Condensate Drain Line
  • Line Set Covers for exterior protection

Warranty

ACIQ backs the 18,000 BTU multi-zone ducted air handler with a manufacturer warranty when installed with compatible equipment and according to manufacturer guidelines.

9k BTU Wall Mounted (250 - 400 sq ft)

ACIQ 9,000 BTU R410A Platinum Multi Zone Air Handler w/ WiFi

The ACIQ-09W-HH-MB multi-zone air handler provides precise heating and cooling for rooms up to 250 sq ft, using R410A refrigerant for reliable, year-round comfort.

Key Features

  • 9,000 BTU wall-mounted air handler for multi-zone mini split systems.
  • Compatible with R410A refrigerant.
  • WiFi-enabled for remote control and smart home integration.
  • Energy-efficient operation designed to reduce utility costs.
  • Quiet operation suitable for bedrooms, offices, and living spaces.
  • Modern wall-mounted design for seamless home integration.

Feature Highlights

Smart WiFi Control

Connect the air handler to your WiFi network to control temperature, fan speed, and settings remotely via the ACIQ app. Monitor energy usage and set schedules for optimal convenience and efficiency.

Flexible Multi-Zone Comfort

Designed to work with compatible multi-zone outdoor condensers, this unit provides independent climate control for a single zone, giving you precise comfort where you need it most.

Quiet, Efficient Performance

The ACIQ Platinum air handler uses advanced airflow and inverter technology to maintain consistent indoor temperatures quietly, minimizing noise while maximizing comfort and energy savings.

What’s Included

  • 1 x 9,000 BTU ACIQ Platinum Wall-Mounted Indoor Air Handler
  • Wireless Remote Control
  • Mounting Plate
  • Installation Manual

Recommended Accessories

  • Compatible ACIQ Multi-Zone Outdoor Condenser
  • Pre-Charged Line Set for R410A connection
  • Line Set Covers for exterior protection and clean appearance
  • Condensate Drain Line
  • Wall Sleeve for wall penetration

Warranty

ACIQ backs the Platinum 9,000 BTU multi-zone air handler with a manufacturer warranty when installed with compatible equipment and in accordance with installation guidelines.

30" Wall Mount Bracket

This wall mount bracket is perfect for outdoor condensers. The length of the wall bracket arms are 30" long. The condensing unit is mounted onto the L-shaped brackets and fastened using bolts and anti-vibration washers (not included with brackets).

Features:

  • Steel: 10 GA
  • Powder-coated grey Finish
  • Load rating: 600 lbs per pair
  • Holes will accommodate anchors for installation
  • Warranty: 1 year
  • ACB line of wall brackets are approved by the Florida Building Commission and are High Velocity Hurricane Zone (HVHZ) approved. (See product certification documentation for complete details.)

No Return Policy

All sales of this product are final and are non-refundable.

I understand that this system should only be used as replacement units due to EPA updates and may not be installed as a complete system.
Equipment Pad and Risers Kit

E Lite Condenser Pad and Risers

E Lite Condenser Pad

E Lite Condenser Pad is designed to provide solid support for air conditioning condensers. It's made from sturdy polypropylene, striking a balance between lightness and stability. Its robust design ensures a level ground without the need for extra components.

Key Features:

  • Reliable Support: Abundance of ridges for stable ground support.
  • Durable and Lightweight: Tough yet not excessively heavy, thanks to polypropylene construction.
  • Anti-Slip: The surface prevents slipping, and rounded edges enhance safety.
  • Simple Appearance: Gray color with size labels.
  • Versatile Use: Suitable for condensers, pipes, ducts, cables, and more.

E Lite Risers

E Lite Risers complement the Condenser Pad, allowing you to adjust your setup as needed. They are constructed from weather-resistant PVC for outdoor use.

Key Features:

  • Weather Resistance: Made from tough PVC for long-lasting performance.
  • Secure Setup: The track securely holds bolts in place.
  • Bolts Included: Each set comes with two bolts.
  • Strong Support: Capable of handling loads of up to 397 pounds.

E Lite Condenser Pad and Risers offer reliable support without any complications. They are built to last and deliver efficient performance. Consider E Lite for your support needs – it's a practical solution for your projects.

No Return Policy

All sales of this product are final and are non-refundable.

I understand that this system cannot be returned.
No-Tear 30 Feet of 3/8" x 3/4" - White

Ensure smooth refrigerant flow and HVAC system efficiency with this no-tear 30-foot insulated line set. Designed for seamless connection between an outdoor condensing unit and an indoor air handler or evaporator coil, this line set offers durability, flexibility, and superior thermal insulation for high-performance HVAC applications.

Features:

  • 3/8" liquid line (LL) and 3/4" suction line (SL) for optimal refrigerant transfer.
  • Extra thick 1/2" insulation to prevent tears during installation and from age.
  • 30' long line set - Standard line set length for your typical HVAC installation.
  • Flexible and durable copper tubing allows for smooth routing and secure connections.

Durable, No-Tear Line Sets Built for Tough Installations

No-tear line sets are designed to eliminate one of the most common frustrations during HVAC installations-insulation that rips, tears, or breaks down over time. Built with enhanced durability and UV-resistant insulation, these line sets maintain their integrity during handling, installation, and long-term outdoor exposure. The result is a cleaner install, better protection, and fewer callbacks compared to standard line sets.

Key Benefits

  • No-Tear Insulation Construction - Resists ripping and damage during installation
  • Enhanced Durability - Holds up to jobsite handling and long-term use
  • UV-Resistant Jacket - Protects against sun exposure and outdoor degradation
  • Cleaner Installation Finish - Maintains a professional look without patching or tape
  • Long-Term Insulation Performance - Helps prevent breakdown over time
  • Contractor-Friendly Design - Easier to work with compared to standard line sets

Built to Withstand Real Jobsite Conditions

Traditional line sets often use insulation that can tear easily when pulled through walls, around corners, or across rough surfaces. No-tear line sets are engineered with a reinforced outer jacket that resists damage during installation, helping maintain insulation integrity from start to finish. This added durability not only improves installation efficiency but also reduces the need for repairs, tape, or replacement sections-saving time on the job and delivering a more professional final result.

UV Protection for Long-Term Outdoor Performance

Standard insulation can degrade when exposed to sunlight, leading to cracking, peeling, and reduced performance over time. No-tear line sets feature a UV-resistant outer layer designed to withstand prolonged outdoor exposure, helping preserve insulation quality and system efficiency. This makes them an ideal choice for installations where line sets are exposed along exterior walls or rooftops.

30 Feet of 3/8" x 3/4"

Line sets are the copper lines which connect an outdoor condensing unit/heat pump to an inside air handler or evaporator coil. Line sets are available in different lengths and diameters to fit most applications.

No-Tear 50 Feet of 3/8" x 3/4" - White

Ensure smooth refrigerant flow and HVAC system efficiency with this no-tear 50-foot insulated line set. Designed for seamless connection between an outdoor condensing unit and an indoor air handler or evaporator coil, this line set offers durability, flexibility, and superior thermal insulation for high-performance HVAC applications.

Features:

  • 3/8" liquid line (LL) and 3/4" suction line (SL) for optimal refrigerant transfer.
  • Extra thick 1/2" insulation to prevent tears during installation and from age.
  • 50' long line set - Ideal for HVAC setups requiring a longer line set run.
  • Flexible and durable copper tubing allows for smooth routing and secure connections.

Durable, No-Tear Line Sets Built for Tough Installations

No-tear line sets are designed to eliminate one of the most common frustrations during HVAC installations-insulation that rips, tears, or breaks down over time. Built with enhanced durability and UV-resistant insulation, these line sets maintain their integrity during handling, installation, and long-term outdoor exposure. The result is a cleaner install, better protection, and fewer callbacks compared to standard line sets.

Key Benefits

  • No-Tear Insulation Construction - Resists ripping and damage during installation
  • Enhanced Durability - Holds up to jobsite handling and long-term use
  • UV-Resistant Jacket - Protects against sun exposure and outdoor degradation
  • Cleaner Installation Finish - Maintains a professional look without patching or tape
  • Long-Term Insulation Performance - Helps prevent breakdown over time
  • Contractor-Friendly Design - Easier to work with compared to standard line sets

Built to Withstand Real Jobsite Conditions

Traditional line sets often use insulation that can tear easily when pulled through walls, around corners, or across rough surfaces. No-tear line sets are engineered with a reinforced outer jacket that resists damage during installation, helping maintain insulation integrity from start to finish. This added durability not only improves installation efficiency but also reduces the need for repairs, tape, or replacement sections-saving time on the job and delivering a more professional final result.

UV Protection for Long-Term Outdoor Performance

Standard insulation can degrade when exposed to sunlight, leading to cracking, peeling, and reduced performance over time. No-tear line sets feature a UV-resistant outer layer designed to withstand prolonged outdoor exposure, helping preserve insulation quality and system efficiency. This makes them an ideal choice for installations where line sets are exposed along exterior walls or rooftops.

50 Feet of 3/8" x 3/4"

Ensure efficient refrigerant flow and optimal HVAC performance with this 50-foot insulated line set. Designed for seamless connection between an outdoor condensing unit or heat pump and an indoor air handler or evaporator coil, this line set offers durability, flexibility, and superior thermal protection for long-lasting operation.

Key Features:

✔ Premium Copper Tubing: 3/8" liquid line (LL) and 3/4" suction line (SL) for efficient refrigerant transfer.
✔ Pre-Insulated for Efficiency: 3/8" thick insulation minimizes energy loss and condensation buildup.
✔ Versatile Application: Compatible with heat pumps and conventional split systems.
✔ Easy Installation: Flexible and durable copper tubing allows for smooth routing and connection.
✔ Extended 50-Foot Length: Ideal for larger residential and light commercial HVAC installations.

Upgrade your HVAC system with this high-quality insulated line set, engineered for reliability, efficiency, and ease of installation.

More Information
27,000 BTU ACiQ Multi Zone Condenser Extreme Series - R410A
FeatureSpec
SKUACIQ-27Z-HH-M3B
Refrigerant Charge75'
Weight (in lbs)167.550000
AHRI Certificate Number207825579
Brand/ManufacturerACiQ
Product FeaturesHyper Heat
Cooling BTU28000 BTU
Heating BTU28000 BTU
Decibel Level (dBA)62.3
Electric HeatHeat Pump
Energy StarYes
RefrigerantR410A
HSPF10.4
SEER1 (Efficiency)21-22
SEER2 (Efficiency)23
EER13
Compressor TypeRotary
Liquid Line1/4" (3)
Suction Line3/8" (2) 1/2 (1)
Electrical208/230V 1 Phase 60 Hz
Max Breaker Size40 Amps
Min. Breaker Size25 Amps
BTU/Tonnage24,000 BTU/2 Ton
Mini Split TypeWall Mounted
Zone CompatibilityMulti Zone
Ambient Temperature Range-22 ~ 122
Height31-9/10"
Width37-1/4"
Depth16-1/5"
Warranty12 year compressor, 7 year parts with online registration
Resources You will need Adobe® Acrobat® Reader to view PDF documents.
Safety InformationPROPOSITION 65 WARNING
ACIQ 18,000 BTU R410A Multi Zone Ducted Air Handler
FeatureSpec
SKUACIQ-18AHB-HH-M
Refrigerant Charge25'
Weight (in lbs)127.210000
Brand/ManufacturerACiQ
Cooling BTU18000 BTU
Heating BTU18000 BTU
Maximum CFM617
Decibel Level (dBA)39
Electric HeatHeat Pump
Electric Backup Heat Capabilities (Optional)5 Kilowatts, 10 Kilowatts
Energy StarYes
RefrigerantR410A
HSPF29.6
SEER2 (Efficiency)17.5
Liquid Line1/4"
Suction Line1/2"
Electrical208/230V 1 Phase 60 Hz
Max Breaker Size25
Min. Breaker Size20
Tonnage1.5 Ton
System Tonnage1.5 Ton
BTU/Tonnage18,000 BTU/1.5 Ton
Mini Split TypeMulti-Positional
Zone CompatibilitySingle Zone
Height45"
Width21.02"
Depth17.52"
Warranty12 year compressor, 7 year parts with online registration
Resources You will need Adobe® Acrobat® Reader to view PDF documents.
Safety InformationPROPOSITION 65 WARNING
ACIQ 9,000 BTU R410A Platinum Multi Zone Air Handler w/ WiFi
FeatureSpec
SKUACiQ-09W-HH-MC
Weight (in lbs)22.700000
Brand/ManufacturerACiQ
Cooling BTU9000 BTU
Heating BTU10000 BTU
Maximum CFM335.29
Decibel Level (dBA)38
Electric HeatHeat Pump
RefrigerantR410A
SEER1 (Efficiency)23-24
SEER2 (Efficiency)22.3
Liquid Line1/4"
Suction Line3/8"
Electrical208/230V 1 Phase 60 Hz
BTU/Tonnage9,000 BTU/0.75 Ton
Mini Split TypeWall Mounted
Zone CompatibilityMulti Zone
Length33.40"
Height11.76"
Depth9.18"
Warranty12 year compressor, 7 year parts with online registration
Resources You will need Adobe® Acrobat® Reader to view PDF documents.
Safety InformationPROPOSITION 65 WARNING
E Lite Equipment Pad 18" x 38" x 3"
FeatureSpec
SKUEL1838-3
Weight (in lbs)16.000000
Brand/ManufacturerOnline Supply
Height3"
Width18"
Depth38"
Safety InformationPROPOSITION 65 WARNING
30" Wall Mount Bracket for Mini Split Systems
FeatureSpec
SKUACB-30
Weight (in lbs)9.200000
Brand/ManufacturerOnline Supply
Length30"
Height16"
Width2"
Resources You will need Adobe® Acrobat® Reader to view PDF documents.
Safety InformationPROPOSITION 65 WARNING
E Lite Equipment Pad and Risers Kit 18" x 38" x 3"
FeatureSpec
SKU87762 / EL1838-3
Weight (in lbs)25.000000
Brand/ManufacturerOnline Supply
Height3"
Width18"
Depth38"
Safety InformationPROPOSITION 65 WARNING
30 Feet of 3/8" LL x 3/4" SL x 3/8" Insulated Line Set
FeatureSpec
SKULS38343830
Weight (in lbs)35.000000
Brand/ManufacturerOnline Supply
Liquid Line3/8"
Suction Line3/4"
Suction Line Insulation Thickness3/4"
Length30 feet
30 Feet of 3/8" LL x 3/4" SL x 1/2" No-Tear Insulated Line Set - Black
FeatureSpec
SKUNTLS38343830
Weight (in lbs)35.000000
Brand/ManufacturerOnline Supply
Liquid Line3/8"
Suction Line3/4"
Suction Line Insulation Thickness1/2"
Length30 feet
Safety InformationPROPOSITION 65 WARNING
30 Feet of 3/8" LL x 3/4" SL x 1/2" No-Tear Insulated Line Set - White
FeatureSpec
SKUNTLS38343830-W
Weight (in lbs)35.000000
Brand/ManufacturerOnline Supply
Liquid Line3/8"
Suction Line3/4"
Suction Line Insulation Thickness1/2"
Length30 feet
Safety InformationPROPOSITION 65 WARNING
50 Feet of 3/8" LL x 3/4" SL x 3/8" Insulated Line Set
FeatureSpec
SKULS38343850
Weight (in lbs)22.000000
Brand/ManufacturerOnline Supply
Liquid Line3/8"
Suction Line3/4"
Suction Line Insulation Thickness3/4"
Length50 feet
Safety InformationPROPOSITION 65 WARNING
50 Feet of 3/8" LL x 3/4" SL x 1/2" No-Tear Insulated Line Set - Black
FeatureSpec
SKUNTLS38343850
Weight (in lbs)22.000000
Brand/ManufacturerOnline Supply
Liquid Line3/8"
Suction Line3/4"
Suction Line Insulation Thickness1/2"
Length50 feet
Safety InformationPROPOSITION 65 WARNING
50 Feet of 3/8" LL x 3/4" SL x 1/2" No-Tear Insulated Line Set - White
FeatureSpec
SKUNTLS38343850-W
Weight (in lbs)22.000000
Brand/ManufacturerOnline Supply
Liquid Line3/8"
Suction Line3/4"
Suction Line Insulation Thickness1/2"
Length50 feet
Safety InformationPROPOSITION 65 WARNING

Customers Say

Multiple owners report reliable heating in 20°F and even -10°F outdoor conditions, with one seeing over 30% lower electric bills compared to baseboard heat and another measuring a 21°F supply‑return temperature split after adding about 3/4 lb of refrigerant on a long line set. Installation is frequently described as straightforward and quiet in operation, though first‑time installers found the instructions difficult, one off‑grid user noted it requires a sunny day to run comfortably on batteries, and one case required full outdoor unit replacement under warranty.

AI Generated from the text of customer reviews

Top reviews
  1. Overall Ok
    Quality
    60%
    Service
    60%
    Price
    60%
    Purchased and installed in 2022 - worked well for 2 years besides some minor noise and leakage issues. Then main circuit board broke and was told it was apparently due to us not installing a surge protector. Service/Warranty support was responsive but it took us about 2 months to finally resolve issue and had to replace board 2-3 times, costing us a lot in HVAC tech visits and had to install window AC units (as the minisplits went out during prime summer heatwave in DC). After it was fixed, we installed a surge protector, and hasn't recurred again (although we are nervous it will). Overall, I wish I had purchased a unit that local HVAC techs could have parts for same day (instead of having to wait for a week or two for replacement control boards to be shipped across country), but purchased this unit during COVID when supplies were limited during a renovation unfortunately. I also over the past 4 years have tried over 20 times to contact support/manufacturer to get replacement air filters for the 5 mini splits and have never been able to get anyone knowledgeable and get the replacements.....so normal parts service (outside of warranty service) is just non-existent......you'll just keep getting redirected to the https://hvacdirect.com/part-quote site, but I've never received a response from that site (and its often down).......

    Review by

    Posted on

  2. So far so good
    Quality
    100%
    Service
    100%
    Price
    100%
    I got 2 wall units up and running last week and so far so good. They are keeping the main level at the desired temp in 20 degree outdoor weather. This week is supposed to get much colder so we'll see. I still have 2 more ceiling cassettes to put on this condenser, but they are going to be a lot more work.

    Review by

    Posted on

  3. Fantastic
    Quality
    100%
    Service
    100%
    Price
    100%
    Quality product. Much higher attention to detail than the Tosot unit it replaced. Very happy with purchase

    Review by

    Posted on

  4. outstanding quality
    Quality
    100%
    Service
    100%
    Price
    100%
    I have not finished the install yet, but I am very impressed with the design of the system; I really liked the attention to details in the design; the little kickstand in the air handler that holds it out from the wall while you attach the lineset. The kickstand that holds up the wiring module. The locking bar that holds up the cover. priceless! And the performance specs are awesome I think. And the condenser area seems larger than the other one I put in 5 years ago that I can't remember; probably is why it is so efficient. Not excited that the refrigerant leak sensor in the handlers have to be replaced after 15 years, but I understand that is how things are and they probably won't cost much by then.

    Review by

    Posted on

  5. Amazing
    Quality
    100%
    Service
    100%
    Price
    100%
    Doing great and just went through temperatures at -10. Heating was great and far better than the base board heat I had. My electric bills are down over 30% too!

    Review by

    Posted on

  6. Everything running smoothly
    Quality
    100%
    Service
    100%
    Price
    100%
    I'm happy with the unit, everything going well with it so far.

    Review by

    Posted on

  7. great so far
    Quality
    100%
    Service
    100%
    Price
    100%
    Installed this system myself. Had to call tech support a few times to keep me on track, which was a big help.
    Watched some generic youtube videos as well.
    This system works great and is keeping g my 2500sqft home in Tahoe warm.

    Review by

    Posted on

  8. Great service
    Quality
    100%
    Service
    100%
    Price
    100%
    Prompt shipping, well protected from damage. Lowest price. Good customer support.

    Review by

    Posted on

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Customer Questions
Who makes ACiQ?
ACiQ is made by one of the largest HVAC manufacturers in the world. With 150,000 employees in over 195 countries, their products improve the lives of millions of people around the globe. Their manufacturing is state of the art, with robotic assembly and computer assisted quality control. ACiQ has an extremely low rate of warranty return. With the features, performance and price it's the best value you can get on a mini split.
Is ACiQ better than Mitsubishi?
Mitsubishi makes great equipment, certainly. They were first to sell mini splits in the US, and they have a solid reputation. Yet ACiQ has higher SEER ratings, longer warranty, and extreme weather performance all the way down to -22! You can spend more on a mini split, but you can't get better value.
Who owns ACiQ?
1HVAC Energy is part of a family of companies with 80 years in the industry and a long reputation of putting customers first. They own ACiQ as well as a number of other quality brands.
Who will service it if something goes wrong?
You get lifetime phone support with every ACiQ mini split. Many problems can be handled by our experts without having to call in a serviceperson. If you need a serviceperson, ACiQ shares a manufacturer with Carrier mini splits. This means that highly trained technicians across the country are very familiar with these units.
Are line sets and com wires included?
No. Line sets and control wire are not included in this system. You would need to purchase them separately. Thanks!
Does this item come with a remote or is it sold seperatly
The remote is included in this unit. Thanks!
Did you find what you were looking for?
Why Choose ACiQ?
Why Choose ACiQ?

ACiQ designs AC systems that are based on principles learned from nature: clean, energy-efficient, and quiet. ACiQ systems are built in a such a way that they are easily adapted to fit multiple variations a homeowner needs. ACiQ offers technology in mini-split and full split inverter system offerings that provide the smartest way to buy and save on your home’s comfort solution, so that it meets the needs of your family. ACiQ specializes in home comfort, regardless of your needs.

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