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Today's Hours 8am - 11pm estMRCOOL Universal 5 Ton 17 SEER Central Ducted Heat Pump Split System - R410A Inverter - Multi-Positional-R410A
Customer reviews
Out of stock
By
MRCOOL
Out of stock
Model
MDU18060
ID
79714
The MRCOOL Universal Unitary Heat Pump system is an easy to install, full size air handler with a slim condenser, suitable for most 4-5 ton applications. This system is incredibly flexible, combining the ultimate in ducted comfort and easy installation. The 5 ton condenser can be field converted to a 4 ton with a different dip switch setting. The quick connect fittings on the condenser and air handler allow for an easy installation processes with MRCOOL's pre-charged lines, available as an accessory up to 50 feet in length. Using the same inverter technology used by the MRCOOL mini splits, the system can run at different speeds to optimize comfort and efficiency.
Features
- Comes with quick connect fittings for easy installations
- 4 ton or 5 ton setting
- 80% BTU output at -4°F outside temperature
- Fireproof electrical box
- Upflow and horizontal installation only
Advantages
- No gas required; all electric system
- Compatible with 3rd party thermostats; use your favorite or upgrade to a smart thermostat
- No specialized tools required for installing the line sets
- MRCOOL temperature compensation technology helps keep you comfortable in any weather condition
MDU18048060 System
- MDUI18060 Indoor Unit
- MDUO18060 Outdoor Unit
Top reviews
- Low ReliabilityPurchased this system in the spring on 2021 and it worked fine until the fall of 2023. The first problem was a leak inside the outside unit, a small line for a pressure switch developed a crack, likely caused by compressor vibration, (Warranty does not cover labor or refrigerant, a 500 dollar expense). The next problem occurred in January of 2024, which was a bad inverter board on the top of the unit. After 3- weeks of contacting Mr. Cool a new inverter board was shipped to me ( I had to pay shipping costs). The inverter heat sink was also melted, which should have been replaced along with the new inverter board, no thermal transfer pasted was included with the inverter board. Is this system efficient? YES. However, the repair costs, so far, outweigh the efficiency savings.
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- Keeps 2600 SqFt home at 73 degrees with outside temperature reaching -10 degrees. Outside temperatures below 5 degrees for over 4 days and home stayed 73 degrees.Keeps the 2600 SqFt home with 13-1/2 foot celings at 73 degrees with outside temperature reaching -10 degrees. Outside temperatures below 5 degrees for over 4 days and home stayed 73 degrees. Very Impressive.
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- Please with unit so far. Fan noise can be an issue.System installed late November 2023. Carefully followed the instructions for connecting the pre-charged line set. The unit is running without issues and performance is better than expected. Instructions for altering Air Handler fan speed are unclear and a bit confusing. Operating the system in the 4-ton setting to reduce fan noise in the home. Outside unit noise is quieter than expected. Will update review in 6 months.
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- Works well even in the coldI've had it one year now. The temp is 22 degrees and its toasty warm in my basement. The total area isn't all that well insulated (but finished) and its around 2k sq. ft. The system doesn't even take that long to get up to temp. Noise level is moderate.
It took some figuring to get the main AHU to sit in place of the previous furnace and the electrical hookups are not well laid out in the manual. The precharged lines worked great though I didn't measure perfectly and had to return the one set for a longer one.
I rarely use the AC in the basement, but it cools very quickly. The fan is pretty strong but the AHU is relatively quiet.
Overall I'm pretty happy with the product so far. If you are decently mechanically inclined and understand basic electronics this should be relatively easy to install.Posted on
- HVACDirect.com were great in purchasing prosses the system was dilevered fast and packaged great. then I was reffered to mrcool to resolve a defict productFirst day after install the universal 4 ton complete system the heat was not working. 3 months later mrcool would go back and fourth about the wiring, they don't have techs to test the system, terrible in returning calls. repeating same thing. I sent pictures of the wiring. time and time again they have suggestions that the installer knew will not work or change the fact this is defect machine
mrcool don't honor their warranty . all winter with no heat. 2 other HVAC techs who were just playing with the wires blaming the installer luckily I have pictures to show they are doing the same thing!! paid extra for 2 service calls with no resolve. don't buy mrcool they are the worst. no real support and they don't back their product.Posted on
- Purchase was greatThe purchase was great. The delivery driver though just left it in front of the business without contacting me or anyone at the location to see where we wanted it dropped off. That could have been much better service, but that’s not on you. The equipment is great. I’m loving the Mr. Cool pre-charged stuff. This is now the second auditorium of this theatre location with Mr. Cool equipment.
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- Don't buyHave had this system for almost 6 months and had nothing but problems with it from the start. Got everything sorted out except for the air handlers Main board is bad. Got sent a replacement and that is also bad. Mrcool service is an abomination and they do not want to help you or repay you. If you want something reliable buy a different company's system not mrcool. This has made going through winter miserable.
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- Outstanding service, shippingFirst, the service people their respond quickly; they handle issues and correct problems. Secondly, as for my post about wiring, glad they don't provide details - not really something anyone but an electrician should handle.
I will note something from the manual and hope someone corrects me if this isn't right - the air handler dip switch (Heat) only controls the fan speed in that unit and technically, doesn't directly control the 5 to 4 ton conversion. Rather, this is used relative to what the duct work can handle - see the manual supplied with the system for details.
Do note that the thermostat requires six (6) wires - that is a connection for C, B, W1, R, G, & Y. The outside condenser unit - which uses a std five wire cable, requires its 'Y' connection wire to go directly to the thermostat.
Shipping is super fast and the company they used delivered it where I wanted it and called ahead.
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Customer Questions
Why Choose MRCOOL?
MRCOOL mini split systems combine innovative design with advanced manufacturing to deliver efficient, reliable comfort wherever you need it. Built with cutting-edge technology, these systems ensure optimal performance and flexibility for any space.